Newgen OmniFlow vs SoftExpert BPM comparison

Newgen and SoftExpert are both solutions in the Business Process Management (BPM) category. Newgen is ranked #36, while SoftExpert is ranked #52. Newgen holds a 0.7% mindshare in BPM, compared to SoftExpert’s 0.2% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

774 Views
324 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

207 Views
52 Comparison Views

100% willing to recommend

Newgen OmniFlow

SoftExpert BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Newgen OmniFlow and SoftExpert BPM compete in business process management solutions. Newgen OmniFlow is preferred for robust integration, while SoftExpert BPM is chosen for its feature-rich offerings.

Features: Newgen OmniFlow provides a digital process automation platform, strong integration capabilities, and extensive workflow customization. SoftExpert BPM offers advanced process management tools, compliance features, and risk management capabilities.

Ease of Deployment and Customer Service: Newgen OmniFlow allows modular deployment suited to various needs with strong support services. SoftExpert BPM is simple to deploy with a cloud-based approach and comprehensive support offerings.

Pricing and ROI: Newgen OmniFlow is competitively priced with broad integration capabilities, providing good ROI. SoftExpert BPM may be more costly but promises ROI with process efficiency and regulatory compliance enhancements.

To learn more, read our detailed Newgen OmniFlow vs. SoftExpert BPM Report (Updated: June 2025).

Buyer's Guide

Newgen OmniFlow vs. SoftExpert BPM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

52nd

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. The mindshare of SoftExpert BPM is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The most valuable feature is the flexibility in using it."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature of SoftExpert BPM is its ease of use."

"A complete project management suite in one integrated package."

Cons

"In terms of stability, like every product it has its issues."

"Improvement is needed in supporting the partner ecosystem."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"I would like to see more automated analytics built into the solution."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"The development teams should be more agile and they need to have more team members."

"It could do more to use all the data it collects to intelligently manage the user experience."

"The form in SoftExpert BPM should improve."

Pricing and Cost Advice

"Overall, this solution is very cost effective when compared to other solutions in the market."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"The price of Newgen OmniFlow is priced reasonably."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

14%

Government

10%

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

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What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

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Comparisons

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Compared 35% of the time

IBM BPM vs Newgen OmniFlow

Compared 24% of the time

Appian vs Newgen OmniFlow

Compared 16% of the time

Nintex Process Platform vs Newgen OmniFlow

Compared 14% of the time

Bonita vs Newgen OmniFlow

Compared 11% of the time

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SAP Signavio Process Manager vs SoftExpert BPM

Compared 100% of the time

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Product Reports

Buyer's Guide

Newgen OmniFlow

June 2025

Download Newgen OmniFlow product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download SoftExpert BPM product report

Also Known As

OmniFlow

No data available

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

Rak Bank, Bank Dhofar

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

Newgen OmniFlow vs. SoftExpert BPM

June 2025

Free Report: Newgen OmniFlow vs. SoftExpert BPM

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