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New Relic Solutions [Private Offer Only] vs Sophos Cybersecurity as a Service comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sophos Cybersecurity as a S...
Ranking in AWS Marketplace
8th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.
SR
Director at a outsourcing company with 1,001-5,000 employees
Integrated defenses have enabled rapid ransomware prevention and streamlined incident response
Sophos Cybersecurity as a Service is a mature platform with strong endpoint protection, MDR, and integrated security capabilities. However, areas exist where it can continue to evolve. I see opportunities around AI-driven automation, cloud-native security, identity protection, third-party integrations, executive reporting, and proactive risk management. Sophos already provides a strong integrated security platform with MDR, XDR, endpoint protection, and firewall integration. The next evolution is to become even more predictive and autonomous. I would like to see deeper AI-driven response automation, enhanced cloud and identity threat detection, broader third-party integrations, executive-focused risk dashboards, automated compliance mapping, and continuous external attack surface management. These enhancements would not only improve security outcomes but also help CISOs better demonstrate cyber risk reduction and business value. To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors. Some enterprises with highly customized SOCs may prefer broader native integration and automation available from platforms such as Microsoft, Palo Alto Networks, or CrowdStrike. Further enhancement in executive reporting and exposure management capabilities is also needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
"Sophos Cybersecurity as a Service has positively impacted our organization by being very beneficial for our business and serving as a valuable income source."
"Sophos Cybersecurity as a Service offers very tight security and compliance; if anybody applies Sophos at their premises, the environment is completely secure and sound."
"Overall, I find Sophos Cybersecurity as a Service to be very great and very fast."
"Enhanced Threat Hunting and Forensics help my organization address cyberattacks."
"Sophos Heartbeat and the Sophos AI-driven ransomware protection for Sophos Cybersecurity as a Service are significant benefits."
"Sophos Cybersecurity as a Service has positively impacted our organization by providing management with confidence, knowing we have one of the best MDR services overseeing our entire ecosystem."
"Since using Sophos Cybersecurity as a Service, I have seen measurable improvements such as faster incident response, fewer successful attacks, and significant efficiency gains for IT teams, with independent evaluations showing near-perfect detection rates and response times under two minutes, translating directly into saved hours and reduced risk."
"There is definitely a return on investment when using Sophos products; it all comes down to how deployment is managed, as policy is crucial."
 

Cons

"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
"There are a lot of technical issues with the implementation of Sophos Cybersecurity as a Service, particularly because we are currently implementing the XG series, where Citrix is the endpoint, leading to a lot of confusion."
"In terms of improvement, Sophos testing after implementation is quite difficult."
"To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors."
"There are a few areas where Sophos Cybersecurity as a Service could be improved."
"Sophos Cybersecurity as a Service could be improved by adding features such as patch management and file encryption, as these are currently missing."
"The issue is that I am mentioning the need for more education because customers are using the solution, but I do not think they are maximizing the use or the functionalities of the solution."
"The disadvantages of Sophos Cybersecurity as a Service include that the support, specifically after-sales support, needs to be improved."
"Sophos Cybersecurity as a Service is continuously consuming more resources, which leads to slower PC performance, so reducing resource consumption would be better for both Sophos products and our sales."
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Top Industries

By visitors reading reviews
No data available
Construction Company
30%
Outsourcing Company
14%
Comms Service Provider
13%
Security Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
What needs improvement with Sophos Cybersecurity as a Service?
The R&D team is very good in doing their task and continuously conducting research. I cannot comment on what could be added in future updates of Sophos Cybersecurity as a Service that they need...
What is your primary use case for Sophos Cybersecurity as a Service?
I want to discuss the experience with Sophos Cybersecurity as a Service products. I have familiarity with the service in general, but I do not have specific experience with Sophos. Sophos Cybersecu...
What advice do you have for others considering Sophos Cybersecurity as a Service?
Most of our customers are very cautious about the data that they are keeping, so they prefer buying Sophos Cybersecurity as a Service directly from Sophos or third-party vendors to building their i...
 

Overview

Find out what your peers are saying about New Relic Solutions [Private Offer Only] vs. Sophos Cybersecurity as a Service and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.