Netsurion vs SolarWinds Security Event Manager comparison

Netsurion and SolarWinds are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #18 with an average rating of 8.6, while SolarWinds is ranked #21 with an average rating of 7.8. Netsurion holds a 0.4% mindshare in SIEM, compared to SolarWinds’s 0.6% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 82% of SolarWinds users who would recommend it.

Netsurion

Read 24 Netsurion reviews

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320 Comparison Views

92% willing to recommend

SolarWinds Security Event M...

Read 26 SolarWinds Security Event Manager reviews

1,552 Views
606 Comparison Views

82% willing to recommend

Netsurion

SolarWinds Security Event M...

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Executive SummaryUpdated on Sep 18, 2024

SolarWinds Security Event Manager and Netsurion compete in the security event management category. While SolarWinds holds the upper hand in feature set and advanced analytics, Netsurion wins in pricing and ease of deployment.

Features: SolarWinds Security Event Manager is appreciated for its comprehensive log and event management, real-time monitoring, and automated response features. Netsurion is valued for its lightweight architecture, ease of use, and efficient threat detection capabilities.

Room for Improvement: SolarWinds users have noted areas for improvement in simplifying complex configurations, enhancing scalability, and reducing costs. Netsurion users suggest improving alerting mechanisms, adding more advanced reporting features, and expanding analytic capabilities.

Ease of Deployment and Customer Service: SolarWinds Security Event Manager is found to be more complex in deployment, requiring professional assistance, whereas Netsurion is commended for its straightforward and quick setup process. Both products receive favorable reviews for their customer service; however, SolarWinds users report longer response times compared to Netsurion, which is noted for prompt and efficient support.

Pricing and ROI: SolarWinds Security Event Manager has higher initial setup costs and a longer return on investment period according to user reviews, whereas Netsurion offers competitive pricing with a quicker ROI. Despite the higher costs, SolarWinds' extensive feature set is deemed worth the investment by its users, while Netsurion is praised for delivering good value at a lower price point.

To learn more, read our detailed Netsurion vs. SolarWinds Security Event Manager Report (Updated: April 2025).

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (17th)

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Alex Kinyanjui

Enterprise Cloud Infrastructure Engineer at Safaricom

A stable and scalable solution that provide 24/7 monitoring

We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"What I like most about Netsurion is the level of visibility and reporting."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

More Netsurion pros

"The most valuable feature of this solution is the visibility into both attempted and failed logins."

"It's easy to build rules and actions based on the logs and event types we collect with the software."

"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."

"SolarWinds' stability is fine. I don't think we've had any software issues."

"SolarWinds is easy to configure, and it provides timely alerts."

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."

"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."

"The most valuable feature is the reporting."

More SolarWinds Security Event Manager pros

Cons

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

More Netsurion cons

"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."

"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."

"It is a very technical program. They can simplify it so that it isn't so hard to deal with."

"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."

"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."

"The only issue is the pricetag. SolarWinds is a costly solution."

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."

"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."

More SolarWinds Security Event Manager cons

Pricing and Cost Advice

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

"Licensing is on devices, so if you have many, then this may be high."

"Licenses can only be purchased in blocks of fifty at a time."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"The price of SolarWinds Security Event Manager is reasonable."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

"The pricing model would benefit from having package deals with other SolarWinds products."

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Educational Organization

72%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

See all answers

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

See all answers

What needs improvement with SolarWinds Security Event Manager ?

I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...

See all answers

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Product Reports

Buyer's Guide

Netsurion

April 2025

Download Netsurion product report

Buyer's Guide

SolarWinds Security Event Manager

April 2025

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

Overview

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

April 2025

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Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: April 2025.

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