NETSCOUT nGeniusONE vs Viavi Observer Platform comparison

NETSCOUT and Viavi Solutions are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #15 with an average rating of 8.5, while Viavi Solutions is ranked #91. NETSCOUT holds a 1.5% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 93% of NETSCOUT users are willing to recommend the solution.

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,252 Views
2,276 Comparison Views

93% willing to recommend

Viavi Observer Platform

Read 1 Viavi Observer Platform review

320 Views
320 Comparison Views

0% willing to recommend

NETSCOUT nGeniusONE

Viavi Observer Platform

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Executive Summary

We performed a comparison between NETSCOUT nGeniusONE and Viavi Observer Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: October 2025).

Buyer's Guide

Network Monitoring Software

October 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

15th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Viavi Observer Platform

Ranking in Network Monitoring Software

91st

Average Rating

0.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. The mindshare of Viavi Observer Platform is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.5%
Viavi Observer Platform	0.2%
Other	98.3%

Network Monitoring Software

Featured Reviews

Mohammed Hassan

Regional Director at iSecureMind

Helps us by providing root cause analysis when it comes to latency and performance issues

I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.

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JeroenDubbelman

Director at Bitrate

The product is extremely valuable and provides a lot of functionalities and visibility to organizations

The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Network faults are easily and quickly identified through dashboards and drill down."

"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"It is a scalable solution."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"It is a scalable product."

"The solution helps to troubleshoot and put our hands on the weak points of customer networks."

More NETSCOUT nGeniusONE pros

"The score-based application performance ratings help the network team."

Cons

"The product is a little complicated."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."

"The solution is not easy to install."

"I would recommend enhancing the APM capabilities."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"Initial setup was complex."

More NETSCOUT nGeniusONE cons

"The product must start using a bit more machine learning and AI, especially for security."

Pricing and Cost Advice

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"It is very expensive, but it's well worth the money."

"The platform is expensive."

"The biggest problem we have with this product is the expense."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

More NETSCOUT nGeniusONE pricing and cost advice

"The tool is very pricey."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Financial Services Firm

20%

Manufacturing Company

13%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	37

No data available

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

What do you like most about Viavi Observer Platform?

The score-based application performance ratings help the network team.

See all answers

What is your experience regarding pricing and costs for Viavi Observer Platform?

The tool is very pricey. It is a challenge. I rate the pricing a ten out of ten.

See all answers

What needs improvement with Viavi Observer Platform?

Customers must understand what Viavi offers. The product offers so much value that it hasn’t been able to demonstrate it to the customers. The product must start using a bit more machine learning a...

See all answers

Comparisons

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Compared 10% of the time

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Compared 9% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 9% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 7% of the time

Pico Corvil Analytics vs NETSCOUT nGeniusONE

Compared 4% of the time

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Datadog vs Viavi Observer Platform

Compared 60% of the time

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Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

October 2025

Download NETSCOUT nGeniusONE product report

Buyer's Guide

Network Monitoring Software

October 2025

Download Viavi Observer Platform product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Viavi Observer Platform offers comprehensive network performance and monitoring solutions designed to meet the demanding needs of enterprises, with technologies that ensure efficient handling of network and application performance data.

Known for its robust offering, Viavi Observer Platform provides insightful analytics that allow businesses to have a detailed grasp of their network performance, focusing on real-time data visibility and deep packet inspection. Its ability to isolate communication issues and determine root causes quickly makes it essential for IT professionals looking to maintain high network efficiency and reliability.

What are the most important features of Viavi Observer Platform?

Packet Capture: Enables retrieval and analysis of detailed network packet data to diagnose problems.
Real-time Analytics: Provides instantaneous insights into network performance, facilitating rapid issue resolution.
Application Monitoring: Strengthens performance by tracking application behaviors and troubleshooting.
Customized Dashboards: Offers tailored views of key performance metrics for ease of access and monitoring.

What benefits or ROI should users consider?

Improved Network Efficiency: Streamlined diagnostics lead to optimal network operation.
Cost Reduction: Faster issue resolution reduces downtime and associated costs.
Enhanced Security: Comprehensive data visibility assists in identifying and mitigating security threats promptly.
Scalability: Adapts to growing network demands, ensuring consistent performance as businesses expand.

Viavi Observer Platform is particularly beneficial in industries such as finance and healthcare, where zero-tolerance for network latency and security breaches is crucial. Its strategic deployment in these sectors ensures uninterrupted service delivery and protects sensitive information.

Viavi Solutions

Sample Customers

Cerner Corporation

Information Not Available

Buyer's Guide

Network Monitoring Software

October 2025

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