NETSCOUT nGeniusONE vs Tenable SecurityCenter Continuous View [EOL] comparison

"Stability-wise, I rate the solution a ten out of ten."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The next big one is supportability. In a large enterprise, we have many types of technologies. The technology we previously had didn't even support authentication to a lot of those technologies."

"The first of the valuable features is how easy it is to access all of the information that's gathered from the assessments... With a lot of other technologies, like Rapid7, if you're using Nexpose you effectively have to be a DBA to get some of the lower-level results from the scans. And Qualys wasn't very intuitive."

"The scanning itself is really the core of the tool, and it's what we're most interested in."

"We can manage everything with only a single console on the Tenable SecurityCenter. We can pull and define the policy. We can perform every task on the Tenable SecurityCenter."

"Through porting, we can see how the improvement is happening over a period of time. We can see the overall scenario from the last year, where were we were and where we currently stand."

"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."

"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"The product is a little complicated."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."

"Its initial setup process is complicated."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

"One area which is missing is cloud security because there are a lot of configurations. Rapid7 has a product called a DV cloud. I would like to have a similar kind of solution and feature."

"When it comes to... dynamic application scanning, I think they are lagging behind the curve. They have a lackluster solution, to the point where I think they need to determine, as a company, whether or not that's a space they even want to play in."

"There are certain circumstances where they may have found a vulnerable service and they just removed the service completely from the device because nobody was using it. There's no way to go into SecurityCenter and mark it, to say, "This is no longer an issue. It doesn't exist anymore." Or, "The risk was accepted for one year, so let's not report it as 'high' until that one year period is done." The handling of operational flow around vulnerability management could be improved."

"In terms of what could be improved, some customers have a problem with SecurityCenter's ticket system. If I want them to assign one of the issues, they may want to assign someone to it or to assign it somewhere else and I may want to break up the ticket."

"The price is only for acquisition; it's not a licence."

"The scalability becomes very expensive quickly."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"It is very expensive, but it's well worth the money."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"We did a three-year deal where the cost is amortized over the three years. The Elite Support was an additional cost to the standard licensing fees... If you use Security Center, most of the time it is on-premise, so you're going to have some sort of infrastructure to build out and there's going to be a cost associated with that."

"Pricing-wise, it's fine. It's not an expensive product. That's not an issue."