NETSCOUT nGeniusONE vs Tenable SecurityCenter Continuous View [EOL] comparison

"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."

"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."

"Packet decode and bandwidth analysis reports are the two most valuable features."

"Stability-wise, I rate the solution a ten out of ten."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."

"Deep packet inspection is probably the strongest feature."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"The scanning itself is really the core of the tool, and it's what we're most interested in."

"We can manage everything with only a single console on the Tenable SecurityCenter. We can pull and define the policy. We can perform every task on the Tenable SecurityCenter."

"The first of the valuable features is how easy it is to access all of the information that's gathered from the assessments... With a lot of other technologies, like Rapid7, if you're using Nexpose you effectively have to be a DBA to get some of the lower-level results from the scans. And Qualys wasn't very intuitive."

"Through porting, we can see how the improvement is happening over a period of time. We can see the overall scenario from the last year, where were we were and where we currently stand."

"The next big one is supportability. In a large enterprise, we have many types of technologies. The technology we previously had didn't even support authentication to a lot of those technologies."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."

"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"In terms of what could be improved, some customers have a problem with SecurityCenter's ticket system. If I want them to assign one of the issues, they may want to assign someone to it or to assign it somewhere else and I may want to break up the ticket."

"There are certain circumstances where they may have found a vulnerable service and they just removed the service completely from the device because nobody was using it. There's no way to go into SecurityCenter and mark it, to say, "This is no longer an issue. It doesn't exist anymore." Or, "The risk was accepted for one year, so let's not report it as 'high' until that one year period is done." The handling of operational flow around vulnerability management could be improved."

"One area which is missing is cloud security because there are a lot of configurations. Rapid7 has a product called a DV cloud. I would like to have a similar kind of solution and feature."

"When it comes to... dynamic application scanning, I think they are lagging behind the curve. They have a lackluster solution, to the point where I think they need to determine, as a company, whether or not that's a space they even want to play in."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The platform is expensive."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The license becomes cost prohibitive very quickly."

"We have a premium customized contract for the solution."

"The product is too expensive compared to other products."

"We did a three-year deal where the cost is amortized over the three years. The Elite Support was an additional cost to the standard licensing fees... If you use Security Center, most of the time it is on-premise, so you're going to have some sort of infrastructure to build out and there's going to be a cost associated with that."

"Pricing-wise, it's fine. It's not an expensive product. That's not an issue."