Netgate pfSense vs Zscaler Cloud Firewall comparison

Netgate and Zscaler are both solutions in the Firewalls category. Netgate is ranked #1 with an average rating of 8.8, while Zscaler is ranked #24 with an average rating of 8.3. Netgate holds a 12.0% mindshare in Firewalls, compared to Zscaler’s 0.4% mindshare. Additionally, 93% of Netgate users are willing to recommend the solution, compared to 92% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

Netgate pfSense and Zscaler Cloud Firewall are prominent firewall solutions. Zscaler Cloud Firewall has the upper hand due to its advanced features and scalability.

Features: Netgate pfSense offers a robust open-source platform, extensive package options, and deep configurability. Zscaler Cloud Firewall provides a cloud-native architecture, seamless integration, and comprehensive policy management. Zscaler's advanced feature set makes it superior for organizations with extensive cloud deployments.

Room for Improvement: Netgate pfSense needs enhanced documentation, better support for complex configurations, and an improved user interface. Zscaler Cloud Firewall should improve reporting capabilities, streamline its policy management interface, and enhance customer support responsiveness.

Ease of Deployment and Customer Service: Netgate pfSense is straightforward with on-premises deployment and supportive community. Zscaler Cloud Firewall offers quick cloud-based deployment but receives mixed feedback on support team responsiveness. Zscaler's customer service does not consistently meet expectations, unlike Netgate pfSense's more hands-on support.

Pricing and ROI: Netgate pfSense has low initial setup costs and favorable ROI for small to medium-sized businesses. Zscaler Cloud Firewall, while more expensive, delivers strong ROI due to its advanced features and efficiency in managing cloud environments. Zscaler's higher cost is justified by its comprehensive security capabilities.

To learn more, read our detailed Netgate pfSense vs. Zscaler Cloud Firewall Report (Updated: July 2025).

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiGate

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Netgate pfSense is 12.0%, down from 21.4% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Firewalls

Featured Reviews

Vasu Gala

Manager, Information Technology Operation/Presales at TechMonarch

A stable solution with an intuitive interface and quick customer service

I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.

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Jean-Pierre DAREYS

Director, Latin America at Bradmark Technologies, Inc.

Easy to use, configurable, flexible, excellent user group support

I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.

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Bhaskar Rao

Network manager admin at Yamaha

Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues

The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of setting the solution up is a valuable aspect for us."

"FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."

"Provides good firewall security and has great VPN features."

"I'm pretty happy with its reliability. It is also very scalable."

"In terms of cost, features, and security, everything is top-notch."

"The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."

"My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS."

"The GUI is very simple, and what is very good is that every product, regardless of size, has the same interface."

More Fortinet FortiGate pros

"PfSense is fairly simple to configure and has a good administration interface."

"The solution is very easy to use and configure."

"We really like that it is quite simple to use and straightforward."

"Netgate pfSense has positively impacted my organization because when we look at other firewalls or alternatives, they are costly."

"What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor. Some people may think you're taking a risk with using Opensource. I think it just provides the end user, specifically for us small, medium business providers of services, the flexibility we need at the right cost to provide them a higher end, almost enterprise type service."

"It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."

"Support is very good."

"The visibility in pfSense helps optimize performance."

More Netgate pfSense pros

"The scalability is okay. We have around 2200 people using this solution."

"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."

"The technical support from Zscaler was excellent."

"Zscaler provides effective protection against various cyber threats ensuring a safe environment"

"The solution is scalable."

"Since it is really customizable, I can use it and avoid enabling access to the full network."

"The initial setup is straightforward."

"Most of the features that Zscaler has to offer, we will deploy."

More Zscaler Cloud Firewall pros

Cons

"It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."

"Technical support is good but the response time could be faster."

"Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."

"The setup is pretty complex and not easy to implement."

"We'd like more management across other integrations."

"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."

"There aren't really any negative aspects to discuss."

"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."

More Fortinet FortiGate cons

"Configuring the interface can be a bit hard."

"A way to clean squid cache from the GUI."

"It’s difficult to configure and use add-on features."

"For the third-party packages, I'd rather have it built-in, like a core feature of pfSense, part of the core model."

"They could do better with their licensing in the home use space. For me, that has been a struggle."

"The GUI. There are TONS of plugins for pfSense, as such, if a user wants to add quite a bit of functionality, the GUI will feel a little congested."

"The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."

"Web interface could be enhanced and more user friendly."

More Netgate pfSense cons

"They do not provide a few components that are fundamental to differentiate the products"

"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."

"Because it's on cloud, it doesn't allow application of extra settings."

"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."

"I don't have the visibility of a control dashboard or a network management system."

"Pricing is a challenge."

"Its technical support services could be better."

"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."

More Zscaler Cloud Firewall cons

Pricing and Cost Advice

"It is quite affordable for our customers. There is a separate cost for IPS, antivirus, web filtering, and other features. They have a great choice of licenses. You can go for the license that you want, which is quite useful."

"It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level."

"In terms of the market, it's not a cheap product, but it's cost-effective."

"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."

"In the Asian economy in which we operate, FortiGate is expensive."

"If you are looking for a quality product, it will come at a higher price. Expecting them to be significantly cheaper is unrealistic. In terms of pricing, it is a bit costly. However, the functionality and support offered are worth it."

"No comment."

"Compared to Palo Alto, which we have used in the past, pricing and licensing are okay."

More Fortinet FortiGate pricing and cost advice

"Netgate pfSense has a great pricing model."

"The product is cheap."

"The cost of other firewalls goes to thousands and lakhs of rupees compared to pfSense, which costs zero. If we opt for Fortinet, it costs about one lakh thirty thousand Indian rupees for the firewall, and then it costs up to almost fifteen to twenty thousand annually for the user subscription. With Netgate pfSense, all those things get covered at zero cost."

"pfSense Plus is cost-effective for what we're getting."

"When it comes to Netgate pfSense, I use the basic TAC Lite license, which comes for about 100 USD."

"PfSense is reasonable for a business but a little pricey for home use. With the time savings and reliability, it pays for itself. I've been more than happy with the unit we've gotten here for the capacity we need. However, it'd be nice to have nice to have some nice home units that aren't a thousand dollars."

"There is an open-source community version that is available."

"I am using the free version of pfSense."

More Netgate pfSense pricing and cost advice

"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."

"There are licensing costs, and I would not say that it's a cheap vendor."

"It comes at a significantly reduced cost while ensuring control and effectiveness."

"Zscaler is priced too high compared to the cost of Fortinet."

"There are different subscription models available."

"There is an annual license required for the use of the Zscaler Cloud Firewall."

"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

More Zscaler Cloud Firewall pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Comms Service Provider

12%

Educational Organization

University

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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When you compare these firewalls you can identify them with different features, advantages, practices and usage a...

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What is the biggest difference between Sophos XG and FortiGate?

From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?

As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...

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You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...

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How do I choose between Fortinet FortiGate and pfSense?

Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...

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What is the difference between PfSense and OPNsense?

Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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What do you like most about Zscaler Cloud Firewall?

The product’s firewall and VPN package are fantastic compared to any other solution.

See all answers

What is your experience regarding pricing and costs for Zscaler Cloud Firewall?

Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.

See all answers

Comparisons

Sophos XG vs Fortinet FortiGate

Compared 20% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 12% of the time

Meraki MX vs Fortinet FortiGate

Compared 5% of the time

SonicWall TZ vs Fortinet FortiGate

Compared 4% of the time

WatchGuard Firebox vs Fortinet FortiGate

Compared 4% of the time

More Fortinet FortiGate Competitors

OPNsense vs Netgate pfSense

Compared 36% of the time

Sophos XG vs Netgate pfSense

Compared 8% of the time

KerioControl vs Netgate pfSense

Compared 3% of the time

Cisco Secure Firewall vs Netgate pfSense

Compared 3% of the time

Palo Alto Networks NG Firewalls vs Netgate pfSense

Compared 2% of the time

More Netgate pfSense Competitors

Azure Firewall vs Zscaler Cloud Firewall

Compared 15% of the time

Check Point Quantum Force (NGFW) vs Zscaler Cloud Firewall

Compared 10% of the time

Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall

Compared 10% of the time

OPNsense vs Zscaler Cloud Firewall

Compared 7% of the time

Cisco Secure Firewall vs Zscaler Cloud Firewall

Compared 5% of the time

More Zscaler Cloud Firewall Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

August 2025

Download Fortinet FortiGate product report

Buyer's Guide

Netgate pfSense

August 2025

Download Netgate pfSense product report

Buyer's Guide

Zscaler Cloud Firewall

July 2025

Download Zscaler Cloud Firewall product report

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall

No data available

Overview

Fortinet FortiGate offers comprehensive network security and firewall protection across multiple locations. It effectively manages data traffic and secures environments with features like VPN, intrusion prevention, and UTM controls.

Organizations rely on Fortinet FortiGate for its robust integration with advanced security policies, ensuring significant protection for enterprises, cloud environments, and educational sectors. It facilitates network segmentation, application-level security, and authentication management, securing communication within and between locations such as branches and data centers. Its efficient SD-WAN and UTM features enable streamlined data management and enhanced threat protection capabilities. Users appreciate its centralized management, facilitating seamless operations across diverse environments.

What are the key features of Fortinet FortiGate?

VPN Capabilities: Ensure secure remote access for users and seamless site-to-site connections.
Intrusion Prevention System (IPS): Detect and prevent security threats and vulnerabilities.
Advanced Firewall: Offers robust firewalling with application control and web filtering.
SD-WAN: Optimizes application performance and enhances bandwidth management.
SSL VPN: Provides reliable and secure access for remote workers.

What benefits should users expect from Fortinet FortiGate?

High-performance Security: Delivers effective threat mitigation with high availability.
Centralized Management: Simplifies network operations with cloud-based management tools.
Detailed Analytics: Provides comprehensive insights into network activity and security threats.
Load Balancing: Ensures optimal resource distribution and traffic management.

Fortinet FortiGate is crucial in sectors like education, offering robust networks for secure data flow between campuses and facilitating remote learning. In enterprise environments, it allows efficient management of application traffic and security across multiple branches, while in the cloud, it seamlessly integrates with diverse platforms to enhance security infrastructure.

Fortinet

Netgate pfSense is widely leveraged by organizations for its comprehensive capabilities in firewalls, VPN servers, and bandwidth management. It suits LAN, WAN, and DMZ networks, offering secure, scalable, and efficient networking solutions.

Netgate pfSense stands out in diverse environments with its enterprise-grade features and cost-effective operations compared to competitors like Cisco. Deployed as an edge device, it optimizes routing, ad-blocking, content filtering, and traffic shaping. Users benefit from its versatile configurations, robust firewall protection, VPN functionality, and ISP load balancing. The open-source nature allows for extensive customization, integrating plugins like Snort and pfBlockerNG, and compatibility with third-party tools enhances its utility. The intuitive GUI combined with detailed logging and centralized management fortifies network security.

What features define Netgate pfSense?

Firewall: Provides robust network security through advanced filtering and stateful packet inspections.
VPN: Ensures secure remote access with high-performing VPN capabilities.
Load Balancing: Efficiently distributes traffic across multiple ISPs, ensuring uptime and performance.
Customization: Supports various plugins for enhanced functionality, tailor-made to specific needs.
Scalability: Adapts easily to varying network demands, providing high availability and flexibility.

What benefits should be considered for ROI?

Cost-Effectiveness: Delivers premium features at a fraction of the cost of traditional network appliances.
Flexibility: Offers a customizable solution that integrates well with existing infrastructure.
Community Support: Backed by a strong user community offering insights and troubleshooting resources.
Security: Supports VLAN segmentation, enhancing protection and management of network traffic.

Organizations in industries such as finance, healthcare, and education find Netgate pfSense integral due to its advanced security features and cost benefits. Its scalable architecture and strong VPN support are crucial for industries requiring stringent data protection and reliable remote access. The adaptability of pfSense makes it suitable for dynamic environments seeking comprehensive, secure networking solutions.

Netgate

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

Check more details: https://www.zscaler.com/produc...

Zscaler

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring

Zenith Live, Azure, Carlsberg Group

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

July 2025

Free Report: Netgate pfSense vs. Zscaler Cloud Firewall

Find out what your peers are saying about Netgate pfSense vs. Zscaler Cloud Firewall and other solutions. Updated: July 2025.

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