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NetFort LANGuardian vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetFort LANGuardian
Ranking in Network Monitoring Software
94th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NetFort LANGuardian is 0.4%, up from 0.1% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
NetFort LANGuardian0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

it_user172854 - PeerSpot reviewer
Research Special Projects Lead at a university with 501-1,000 employees
Cost effective but when we originally purchased LANGuardian, some features needed further development.
The ability to detect and decipher torrent traffic for the purpose of identifying what some refer to as "copyright violators" Our CIO asked us to track down the source of undesired uploads, which trigger e-mails received by outside bodies regarding what they refer to as "copyright violations",…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our CIO asked us to track down the source of undesired uploads, which trigger e-mails received by outside bodies regarding what they refer to as "copyright violations", and Languardian was the most efficient and effective tool for the job."
"If you are looking for a solid solution that can be easily deployed then I'd recommend considering Netfort solutions."
"It integrates everything, which is awesome."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It's a very stable product."
"The solution offers good documentation."
"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."
"New Relic is a great SaaS which I will definitely continue using and will use in future products."
"The most valuable features are the dashboards and tracing."
 

Cons

"Sure, at the time we bought the product, the GUI and graphs/reports/pie charts etc ... were not fully developed."
"It takes a long time to load results. I think it would be great if they fix the slowness issue in the next release."
"The one thing I really wanted to see was to getting more granular with the data, which may be coming in Insights."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."
"The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"Last year, there were several New Relic outages where alerts were either fired in error or not fired at all."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
 

Pricing and Cost Advice

Information not available
"The price depends on how many agents you want."
"The price was one of the reasons we chose this solution."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The price of New Relic could improve. It is expensive."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The detection piece of it brings us a big return on investment."
"Cost is significant with a lot of extras."
"We feel it's a little bit pricey."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Financial Services Firm
13%
Construction Company
10%
Outsourcing Company
8%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Comparisons

 

Also Known As

LANGuardian
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

City of Armadale, NCG Group, King Faisal Hospital
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetFort LANGuardian vs. New Relic and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.