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NetApp SnapCenter vs OpenText Data Protector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp SnapCenter
Ranking in Backup and Recovery
35th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
47th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. The mindshare of OpenText Data Protector is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NetApp SnapCenter0.8%
OpenText Data Protector1.1%
Other98.1%
Backup and Recovery
 

Featured Reviews

SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"We have now gotten to 100 percent compliance in backing up all of our data, and it's regularly measurable: daily, weekly, and monthly."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"While Commvault took two to three days to complete jobs, especially with VM sizes above 8 TB or 10 TB, the same workload configured for NetApp SnapCenter completes in a few seconds."
"The file system backup (by far, the most used) is the most valuable feature."
"Data Protector is very good at automation; from the time of the backup, verification, and copy to tape, it is very good, and I don't need to touch it because it will do it by itself."
"Reading the manual and following instructions will result in a working version."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"Since we implemented the new PostgreSQL database, Data Protector's stability has greatly improved."
"I'm not sure in dollars our ROI, but the system has definitely paid for itself time and time again."
"I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company."
"The solution is very stable, it was very helpful."
 

Cons

"The product lags in terms of availability."
"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"If nothing changes it works fine, but we faced some issues twice after we upgraded to the next SnapCenter release."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."
"It works with virtual machines, but it's way too complex right now."
"We think troubleshooting is one of the most difficult parts in this product. It is hard to find any signs for job errors and why a job did not run successfully."
"While technically it's a good product, the technical support is an area that could use a lot of improvement."
"A lot of internal database corruptions (sometimes it becomes serious); the user has to back up the IDB daily and do the daily maintenance."
"When it comes to hardware support, HPE will help you in a minimal amount time. When in comes to software problems, you do not know when they will close your issues."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"The level of support is lacking. They need to step up the level of service they offer."
"Until last year it was very good, but in 2015 we felt a drop in service because some technical resources disappeared."
 

Pricing and Cost Advice

"The product is inexpensive."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"It's free. The license is included with other NetApp products."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"We have a site license, so it comes with the product."
"The license for SnapCenter was included with the storage array."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"The licensing structure provides cost savings to business."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The licensing cost is too high."
"The product is cheaper than Commvault."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"Our licensing is on a capacity basis."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
7%
Financial Services Firm
18%
Outsourcing Company
13%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

SnapCenter
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

All for One Steeb AG, Accenture
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about NetApp SnapCenter vs. OpenText Data Protector and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.