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NetApp SnapCenter vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp SnapCenter
Ranking in Backup and Recovery
50th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.6%, up from 0.5% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MervynMorgan - PeerSpot reviewer
Enables us to save data for data projection but could improve its integration with other backup solutions
NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it"
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."
"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."
"The normal file system backup is easy to manage, and our success rate is quite high."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"This solution is quite stable because we have only three users."
 

Cons

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"The product lags in terms of availability."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
"One thing that might be improved is the ease of management."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."
"They should design the solution so that it is much easier for deployment and make the UI easy to use."
"It would be ideal if they could improve their level of support."
"OpenText Data Protector is not user-friendly, especially for cloud backup."
"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."
"The interface has been the same for many years and needs to be updated"
"The technical support was very slow."
"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
 

Pricing and Cost Advice

"Pricing is very good because if you already have NepApp controllers, then it's included."
"The product is inexpensive."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"It's free. The license is included with other NetApp products."
"The license for SnapCenter was included with the storage array."
"We have a site license, so it comes with the product."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"Our licensing is on a capacity basis."
"Pricing for Micro Focus Data Protector is reasonable."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The licensing structure provides cost savings to business."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"It is fast, reliable, and its licensing policy is great."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
14%
Financial Services Firm
7%
Educational Organization
6%
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
 

Also Known As

SnapCenter
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

All for One Steeb AG, Accenture
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about NetApp SnapCenter vs. OpenText Data Protector and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.