N-able Passportal vs Password Manager by One Identity comparison

N-able and One Identity are both solutions in the Enterprise Password Managers category. N-able is ranked #15 with an average rating of 10.0, while One Identity is ranked #11 with an average rating of 8.8. N-able holds a 1.0% mindshare in EPM, compared to One Identity’s 1.5% mindshare. Additionally, 100% of N-able users are willing to recommend the solution, compared to 87% of One Identity users who would recommend it.

N-able Passportal

Read 4 N-able Passportal reviews

991 Views
605 Comparison Views

100% willing to recommend

Password Manager by One Ide...

Read 12 Password Manager by One Identity reviews

1,338 Views
1,325 Comparison Views

87% willing to recommend

N-able Passportal

Password Manager by One Ide...

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Executive SummaryUpdated on Jul 20, 2026

Password Manager by One Identity and N-able Passportal are competing products in the password management domain. N-able Passportal seems to have the upper hand with its robust feature set, making it attractive despite potentially higher costs.

Features: One Identity integrates seamlessly with enterprise systems, allowing smooth user lifecycle management and providing a self-service password reset feature that enhances administrative efficiency. Additionally, it offers strong directory integration and multi-factor authentication. N-able Passportal stands out with its integrated documentation manager, credential injection capabilities, and password rotation feature, making it ideal for small to medium-sized IT service providers seeking a comprehensive toolset.

Room for Improvement: One Identity could improve by enhancing its user interface to make it more intuitive and addressing scalability challenges for larger organizations. Moreover, updating its cloud capabilities for better remote access would be beneficial. N-able Passportal could focus on reducing its initial setup costs, expanding language support to cater to a global audience, and improving its enterprise-level deployment options for larger organizations.

Ease of Deployment and Customer Service: Password Manager by One Identity offers straightforward deployment options that integrate with existing infrastructures and provides reliable customer service. N-able Passportal provides cloud-based deployment, emphasizing ease of access with proactive customer support, making it suitable for SaaS environments.

Pricing and ROI: One Identity generally offers a more cost-effective solution, providing higher ROI by reducing administrative roles costs. N-able Passportal, though requiring a higher investment, offers long-term ROI through feature-rich services that enhance business efficiencies, appealing to organizations valuing comprehensive features over upfront costs.

To learn more, read our detailed N-able Passportal vs. Password Manager by One Identity Report (Updated: August 2026).

Buyer's Guide

N-able Passportal vs. Password Manager by One Identity

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able Passportal

Ranking in Enterprise Password Managers

15th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Document Management Software (10th)

Password Manager by One Ide...

Ranking in Enterprise Password Managers

11th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of N-able Passportal is 1.0%, up from 0.4% compared to the previous year. The mindshare of Password Manager by One Identity is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Mindshare Distribution
Product	Mindshare (%)
Password Manager by One Identity	1.5%
N-able Passportal	1.0%
Other	97.5%

Enterprise Password Managers

Featured Reviews

Emil Heinemann

IT Manager at Cerberus IT Solutions

Straightforward software saves time with its simplicity and useful password management features

Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

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Mahesh Malve

Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd

Self-service password reset has transformed support and now frees IT to focus on strategic work

While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

"The ROI we have received would not be in dollars but in confidence from our clients."

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

"It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway."

"The solution is very customizable."

"One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support."

"It is extremely simple to integrate with various systems, including OTP, passwords, and so on because everything is based on our environment."

"One Identity Password Manager has been a reliable and effective solution for reducing help desk workload and improving user productivity, and the self-service features, security, and ease of use have provided good value for the organization."

"Password Manager is very effective at helping users reset their passwords."

"One Identity Password Manager fits really well into our workflow; it takes a lot of pressure off the IT team by automating password-related tasks, so we can focus on more important work, and it gives users more independence since they do not have to rely on support for simple issues."

"What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic."

More Password Manager by One Identity pros

Cons

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest, which resulted in poor support because it created disconnections between my company and One Identity."

"The UI needs improvement to match any other standard password manager because it's not very intuitive right now."

"The improvement required is an increase in the number of people who manage the product's support team."

"The software is complex on the backend, and there isn't enough documentation."

"I would like it to be more secure in terms of password storage."

"One thing we noticed is that the user interface and overall experience could be more modern and intuitive."

"One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization."

"If there is a self-service option to update the mobile number, it will be much more useful."

More Password Manager by One Identity cons

Pricing and Cost Advice

"The price of N-able Passportal is approximately $15 for the license."

"For its value, Passportal's price is affordable."

"Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."

"It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."

"Its price is on the cheaper side. It has a perpetual license, and everything is included in the license. You only have to pay separately for the SMS gateway or the OTP part."

"The price of One Identity Password Manager is average. There are other solutions that are more expensive, such as ARCON and others that are less expensive."

"The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years. In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."

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Top Industries

By visitors reading reviews

No data available

Outsourcing Company

19%

Healthcare Company

11%

Construction Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for N-able Passportal?

For its value, Passportal's price is affordable.

See all answers

What is your primary use case for N-able Passportal?

I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.

See all answers

What advice do you have for others considering N-able Passportal?

I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...

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What is your experience regarding pricing and costs for One Identity Password Manager?

The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.

See all answers

What needs improvement with One Identity Password Manager?

One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...

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What is your primary use case for One Identity Password Manager?

One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...

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Product Reports

Buyer's Guide

Document Management Software

July 2026

Download N-able Passportal product report

Buyer's Guide

Password Manager by One Identity

July 2026

Download Password Manager by One Identity product report

Overview

N-able Passportal enhances password management by delivering efficient, secure, and automated password protection tailored for IT service providers. It simplifies credential management while maintaining high-level security to protect against unauthorized access.

N-able Passportal serves as a comprehensive platform designed specifically for IT professionals, offering a range of features that streamline password and identity management. Its capabilities enhance security protocols, allowing service providers to safeguard sensitive credentials effectively. With an emphasis on automation, it minimizes manual intervention, reducing errors and improving operational efficiency. Seamless integration with existing systems ensures that N-able Passportal fits smoothly into current workflows.

What are the standout features of N-able Passportal?

Password Management: Centralized control for easy tracking and management of credentials.
Documentation Management: Securely stores and organizes vital information for quick access.
Mobile Accessibility: Provides admins with convenient mobile access to passwords and documentation.
Security Alerts: Notifies users of potential vulnerabilities via timely alerts.
Client Engagement: Streamlines communication and collaboration through efficient client interfaces.

What benefits and ROI should users consider?

Enhanced Security: Protects sensitive information through robust encryption and access controls.
Operational Efficiency: Automates password-related tasks to save time and resources.
Cost Savings: Reduces overhead related to password resets and security breaches.
Increased Productivity: Minimizes downtime by guaranteeing quick, secure access to credentials
Risk Reduction: Proactive management leads to fewer security incidents.

In industries like managed service providers, leveraging N-able Passportal is crucial for optimizing password security protocols, ensuring compliance with regulations, and enhancing service delivery. Its impactful features fit particularly well within technology-focused environments where secure and efficient credential management is paramount.

N-able

One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.

Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.

What are One Identity Password Manager's key features?

Self-Service Password Reset: Enables users to manage password issues independently, reducing IT demand.
Account Unlock: Allows users to unlock their own accounts, minimizing help desk intervention.
Multi-Factor Authentication: Enhances security with additional identity verification layers.
Directory Integration: Compatible with directory services for streamlined implementation.
Customizable: Offers flexibility to meet unique organizational requirements.
Language Support: Provides global usability with language options including Arabic.

Which benefits do users look for when evaluating One Identity Password Manager?

Efficiency: Decreases reliance on IT help desks, increasing productivity.
Security: Enforces stringent password policies and integrates two-factor authentication.
Convenience: Offers 24/7 access, allowing users to address password issues anytime.
Operational Cost Reduction: Automates password tasks, cutting down on support requests.

In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.

One Identity

Sample Customers

Information Not Available

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

Buyer's Guide

N-able Passportal vs. Password Manager by One Identity

August 2026

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