We performed a comparison between BDRSuite and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Their technical support is very good to work with, as they are able to propose alternate solutions to problems that work well for us."
"Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email."
"The ability to map a drive and restore a separate file is most valuable. The restoration activity is good."
"The product is very reliable and works well out of the box; many of our customers are buying it."
"There is an option to back up a specific folder from a specific source, not the whole virtual machine."
"It helps me with restores. I can repeat a test multiple times: Do the test, the restore, and then test again. It saves me time because I don't have to rebuild the VMs every time."
"The network solution is the most important feature, because we have our own backup server and are doing file backups for our customers."
"It backs up our virtual machines with the CBT, Changed Block Tracking."
"The product is simple to use and manage. The customers have access to verify the backups."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"The monitoring makes it very easy to check whether a backup has gone bad."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The reporting can use some improvement. I still use the old StoreGrid Cloud while I'm migrating the rest of my clients over. I am able to export all of my clients' usage for the month, which I then import into my billing program. It helps me speed up the billing process. Also, I can generate a report that gives me statuses of everyone's backup, which I don't get from Vembu Backup Online either. I would like to have something similar where I can export everyone's usage at any time for all their backups, so I can use that to import them to my billing program."
"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."
"The support is a bit slow in resolving an issue. It takes a long time to recover."
"The deduplication could be better. It doesn't give the level of deduplication that I would get with a product that's stored in a more standard file format. I would prefer to be able to use a non-deduplicated store on a third-party deduplicated medium."
"The process is a bit cumbersome when you remove an agent, delete that job, and add the agent to the same server. Even though the agent is already installed in that server, the system does not recognize it. We have to uninstall the current agent, restart the server, install the push agent - a new agent - and then restart the server. I think they should try to avoid that."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"What I would love to see on the dashboard are graphs, per backup job. I want to see the month and the days in it... If a job has failed, when did it actually fail and what percentage of it failed? Did it fail completely, 75 percent or 100 percent or did it only fail partially?"
"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"There could be a possibility to create a local NAS backup for infrastructure."
"Integration with a hybrid cloud is something that I found complicated."
"A disaster recovery console would be an improvement for the product."
"The recovery side, the restore side, could be a little more optimized."
BDRSuite is ranked 13th in Backup and Recovery with 62 reviews while N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews. BDRSuite is rated 8.2, while N-able Cove Data Protection is rated 9.2. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our BDRSuite vs. N-able Cove Data Protection report.
See our list of best Backup and Recovery vendors and best MSP Backup vendors.
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