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N-able Cove Data Protection vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
N-able Cove Data Protection provides high ROI, efficient backups, cost savings, seamless transitions, and reduced downtime compared to competitors.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
I have experienced time savings and money savings.
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
 

Customer Service

Sentiment score
7.6
N-able Cove Data Protection offers fast, knowledgeable support via multiple channels, ensuring high user satisfaction despite minor frustrations.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
if it gets complicated, the backend support comes in quickly
If I raise a ticket, they get back to me.
 

Scalability Issues

Sentiment score
7.8
N-able Cove Data Protection is praised for adaptability, ease of integration, scalability, advanced features, with minor storage issues.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
 

Stability Issues

Sentiment score
8.1
N-able Cove Data Protection is praised for stability, minor issues, compatibility, and reliability with minimal downtime over years.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

N-able Cove Data Protection needs improvements in dashboard, cloud integration, backup speed, disaster recovery, and support response.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There should be the ability to take out data from Microsoft 365 in a portable format.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
 

Setup Cost

Enterprise users appreciate N-able Cove Data Protection's fair pricing, flexibility, no lock-ins, and competitive costs compared to others.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
 

Valuable Features

N-able Cove Data Protection provides reliable cloud-based data protection with easy management, fast setup, and seamless integration for diverse needs.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
The most valuable feature of N-able Cove Data Protection is its ease of use.
 

Categories and Ranking

N-able Cove Data Protection
Ranking in Cloud Backup
16th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
Backup and Recovery (41st), SaaS Backup (7th), MSP Backup (1st)
Norton Small Business
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (8th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of N-able Cove Data Protection is 2.3%, down from 2.7% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
N-able Cove Data Protection2.3%
Norton Small Business0.2%
Other97.5%
Cloud Backup
 

Featured Reviews

Per MøllerJacobsen - PeerSpot reviewer
Delivers cost-effective data backup with room for search improvements
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Real Estate/Law Firm
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
No data available
 

Overview

 

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia
Information Not Available
Find out what your peers are saying about N-able Cove Data Protection vs. Norton Small Business and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.