MSP360 Backup vs Quest NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #29 with an average rating of 7.0, while Quest Software is ranked #25 with an average rating of 8.0. MSP360 holds a 0.8% mindshare in DRS, compared to Quest Software’s 1.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,351 Views
392 Comparison Views

100% willing to recommend

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

1,352 Views
554 Comparison Views

83% willing to recommend

MSP360 Backup

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

MSP360 Backup and Quest NetVault Plus are robust data protection solutions. Quest NetVault Plus has a competitive edge with its extensive feature set and adaptability to complex enterprise environments, whereas MSP360 Backup is recognized for its competitive pricing and easy-to-use interface.

Features: MSP360 Backup offers versatile cloud storage options, client-side encryption, and seamless integration with popular platforms. Quest NetVault Plus provides advanced data management features, substantial support for various databases, and web-based management access.

Room for Improvement: MSP360 Backup could benefit from enhancing its enterprise-level features and expanding its database support. Improvement in scalability would also be advantageous. Quest NetVault Plus might improve through simplifying its initial setup process and optimizing the recovery time for critical applications. Enhancing the interface for ease of use could be beneficial.

Ease of Deployment and Customer Service: MSP360 Backup offers a straightforward setup and efficient customer support suitable for small businesses. Quest NetVault Plus requires a more intricate deployment but offers extensive customer service tailored for complex environments, targeting enterprise needs.

Pricing and ROI: MSP360 Backup is known for its cost-effectiveness, low setup costs, and strong ROI for small to medium projects. Quest NetVault Plus requires a higher initial investment but delivers substantial ROI through its comprehensive capabilities, making it valuable for large, diversified setups.

To learn more, read our detailed MSP360 Backup vs. Quest NetVault Plus Report (Updated: July 2025).

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

July 2025

Download the complete report

Helped 863,901 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

53rd

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), MSP Backup (5th)

Quest NetVault Plus

Ranking in Backup and Recovery

40th

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.8%, up from 0.7% compared to the previous year. The mindshare of Quest NetVault Plus is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The initial setup is very easy. It's not overly complex."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"MSP360 Backup's most valuable feature is its backup interface."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Technical support is very good."

More MSP360 Backup pros

"If a job is pending, the solution communicates it to us through emails."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"It has File and SQL backup, which is the main benefit for us."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"The user interface is good."

"The interface is very user-friendly."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

More Quest NetVault Plus pros

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution's pricing is very high."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."

"The product’s SQL backup plugin needs improvement."

"I would like to see the option of cloud-based management."

"The initial setup is a little complex."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The stability of the solution is poor."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The storage capacity is very low."

More Quest NetVault Plus cons

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Computer Software Company

12%

Government

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...

See all answers

What is your primary use case for Quest NetVault?

We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.

See all answers

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Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

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Compared 46% of the time

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Compared 14% of the time

Rubrik vs Quest NetVault Plus

Compared 13% of the time

Arcserve UDP vs Quest NetVault Plus

Compared 10% of the time

Commvault Cloud vs Quest NetVault Plus

Compared 10% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

MSP360 Backup

July 2025

Download MSP360 Backup product report

Buyer's Guide

Quest NetVault Plus

July 2025

Download Quest NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

July 2025

Free Report: MSP360 Backup vs. Quest NetVault Plus

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