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Moveworks vs Otto comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moveworks
Ranking in AI-Powered Chatbots
3rd
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
Agentic Automation (8th), AI-Agents for HR (2nd)
Otto
Ranking in AI-Powered Chatbots
34th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

MA
Assistant Manager Of IT Department at a comms service provider with 51-200 employees
Automated email replies have saved hours daily but still need broader workflow integration
The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. For example, if I have a finance staff that is continuously passing an entry for me, I want a situation whereby it can pass that entry automatically and post it based on the synchronization and command which I have configured. I believe some other bot applications are doing something similar. If all these work tools can be put together to automate this kind of process, it will be very great. Major things I would want Moveworks to do more of - I do not know whether this functionality is already there - I want it to perform the work of bots so I can quickly automate some other applications to it, such as passing some entries. That is one request. Secondly, regarding the integrations of bots of Moveworks with other applications, I would appreciate if there were a step-by-step process for all standardized applications such as WhatsApp, Outlook, Microsoft Office, Microsoft Teams, and some TeamViewer and other applications that are work tools. The step-by-step synchronization and integrations of these things, if it can be posted on the website, would make it much easier for people who want to do the synchronization instead of doing a lot of research before it gets done.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
12%
Comms Service Provider
8%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Moveworks?
The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. Fo...
What is your primary use case for Moveworks?
I have been using Moveworks for over two months now, and it is not a registered version; it is just a test version that I am using. I am preparing to register officially for it now. Based on my usa...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
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Sample Customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
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Find out what your peers are saying about ServiceNow, Anthropic, Moveworks and others in AI-Powered Chatbots. Updated: August 2026.
911,952 professionals have used our research since 2012.