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Microsoft Teams vs SAP Jam comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd)
SAP Jam
Ranking in Enterprise Social Software
6th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 12.5%, down from 15.9% compared to the previous year. The mindshare of SAP Jam is 3.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
AhmedHaridy - PeerSpot reviewer
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
"I like the video call and document-sharing features."
"The transcription feature is great."
"Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also."
"I am part of the pre-sales team. The solution helps me to pass collected information to customers through meetings."
"I use the solution to chat with my team."
"We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."
"I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share."
"In the next release, I would like to have the interface modernized and brought more up to date."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"Screen sharing sometimes causes the solution to crash."
"We encountered occasional outages, which occurred a couple of times last year while using the product."
"The product's support can be better."
"What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly."
"I'm hopeful for more integrations with SAP JAM in the future."
 

Pricing and Cost Advice

"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"We get the solution on a corporate plan, where everything is included."
"Its pricing is reasonable."
"The solution is expensive and I would rate it a nine out of ten."
"Microsoft Teams is expensive compared to other solutions."
"The standalone license is not cheap."
"It is a bit more than moderately expensive."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Educational Organization
41%
Financial Services Firm
15%
Manufacturing Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
What do you like most about SAP Jam?
One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...
What is your experience regarding pricing and costs for SAP Jam?
You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...
What needs improvement with SAP Jam?
SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about Microsoft Teams vs. SAP Jam and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.