Microsoft Teams vs SAP Jam comparison

Microsoft and SAP are both solutions in the Enterprise Social Software category. Microsoft is ranked #1 with an average rating of 8.4, while SAP is ranked #6 with an average rating of 10.0. Microsoft holds a 12.5% mindshare in ESS, compared to SAP’s 3.9% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Microsoft Teams

Read 169 Microsoft Teams reviews

1,626 Views
400 Comparison Views

95% willing to recommend

SAP Jam

Read 5 SAP Jam reviews

270 Views
123 Comparison Views

100% willing to recommend

Microsoft Teams

SAP Jam

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

SAP Jam and Microsoft Teams are competing in the collaboration platform category. Microsoft Teams seems to have the upper hand due to its extensive features and integration capacity.

Features: SAP Jam offers social collaboration tools, integration with SAP systems, and enterprise connectivity. Microsoft Teams provides seamless integration with Microsoft 365, real-time co-authoring, and app integrations.

Room for Improvement: SAP Jam can enhance scalability, user interface, and integration with non-SAP systems. Microsoft Teams could improve in areas like resource consumption, user interface customization options, and offline functionality.

Ease of Deployment and Customer Service: SAP Jam offers straightforward deployment in SAP environments and integrated customer support. Microsoft Teams provides rapid deployment for Microsoft 365 users and extensive resources for organizations.

Pricing and ROI: SAP Jam's pricing reflects its SAP integration capabilities. Microsoft Teams offers competitive pricing for Microsoft 365 users, generally providing higher ROI due to lower costs and efficiency gains.

To learn more, read our detailed Microsoft Teams vs. SAP Jam Report (Updated: June 2025).

Buyer's Guide

Microsoft Teams vs. SAP Jam

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

169

Ranking in other categories

Virtual Meetings (3rd)

SAP Jam

Ranking in Enterprise Social Software

6th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 12.5%, down from 15.9% compared to the previous year. The mindshare of SAP Jam is 3.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Arun Srivastav

CEO at Planfirma Technologies Private Limited

Seamless presentation and collaboration enhance organizational productivity

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

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AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."

"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."

"I like the video call and document-sharing features."

"The transcription feature is great."

"Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also."

"I am part of the pre-sales team. The solution helps me to pass collected information to customers through meetings."

"I use the solution to chat with my team."

"We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it."

More Microsoft Teams pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

Cons

"Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."

"I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share."

"In the next release, I would like to have the interface modernized and brought more up to date."

"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."

"Screen sharing sometimes causes the solution to crash."

"We encountered occasional outages, which occurred a couple of times last year while using the product."

"The product's support can be better."

"What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly."

More Microsoft Teams cons

"I'm hopeful for more integrations with SAP JAM in the future."

Pricing and Cost Advice

"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."

"We get the solution on a corporate plan, where everything is included."

"Its pricing is reasonable."

"The solution is expensive and I would rate it a nine out of ten."

"Microsoft Teams is expensive compared to other solutions."

"The standalone license is not cheap."

"It is a bit more than moderately expensive."

"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."

More Microsoft Teams pricing and cost advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

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Top Industries

By visitors reading reviews

Educational Organization

41%

Financial Services Firm

15%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...

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What needs improvement with Microsoft Teams?

The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...

See all answers

What do you like most about SAP Jam?

One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...

See all answers

What is your experience regarding pricing and costs for SAP Jam?

You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...

See all answers

What needs improvement with SAP Jam?

SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....

See all answers

Comparisons

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Compared 26% of the time

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Compared 26% of the time

Huddle vs Microsoft Teams

Compared 9% of the time

Loom vs Microsoft Teams

Compared 8% of the time

GoToWebinar vs Microsoft Teams

Compared 7% of the time

More Microsoft Teams Competitors

Yammer vs SAP Jam

Compared 27% of the time

SharePoint vs SAP Jam

Compared 26% of the time

Slack vs SAP Jam

Compared 21% of the time

Microsoft 365 Business vs SAP Jam

Compared 13% of the time

Adobe Experience Manager vs SAP Jam

Compared 12% of the time

More SAP Jam Competitors

Product Reports

Buyer's Guide

Microsoft Teams

June 2025

Download Microsoft Teams product report

Buyer's Guide

Enterprise Social Software

June 2025

Download SAP Jam product report

Also Known As

MS Teams

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Overview

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Buyer's Guide

Microsoft Teams vs. SAP Jam

June 2025

Free Report: Microsoft Teams vs. SAP Jam

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