Microsoft Teams vs SAP Jam comparison

Microsoft and SAP are both solutions in the Enterprise Social Software category. Microsoft is ranked #1 with an average rating of 8.4, while SAP is ranked #6 with an average rating of 10.0. Microsoft holds a 14.4% mindshare in ESS, compared to SAP’s 3.8% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Microsoft Teams

Read 169 Microsoft Teams reviews

2,612 Views
1,567 Comparison Views

95% willing to recommend

SAP Jam

Read 5 SAP Jam reviews

494 Views
301 Comparison Views

100% willing to recommend

Microsoft Teams

SAP Jam

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

SAP Jam and Microsoft Teams are competing in the collaboration platform category. Microsoft Teams seems to have the upper hand due to its extensive features and integration capacity.

Features: SAP Jam offers social collaboration tools, integration with SAP systems, and enterprise connectivity. Microsoft Teams provides seamless integration with Microsoft 365, real-time co-authoring, and app integrations.

Room for Improvement: SAP Jam can enhance scalability, user interface, and integration with non-SAP systems. Microsoft Teams could improve in areas like resource consumption, user interface customization options, and offline functionality.

Ease of Deployment and Customer Service: SAP Jam offers straightforward deployment in SAP environments and integrated customer support. Microsoft Teams provides rapid deployment for Microsoft 365 users and extensive resources for organizations.

Pricing and ROI: SAP Jam's pricing reflects its SAP integration capabilities. Microsoft Teams offers competitive pricing for Microsoft 365 users, generally providing higher ROI due to lower costs and efficiency gains.

To learn more, read our detailed Microsoft Teams vs. SAP Jam Report (Updated: September 2025).

Buyer's Guide

Microsoft Teams vs. SAP Jam

September 2025

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Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

169

Ranking in other categories

Virtual Meetings (3rd)

SAP Jam

Ranking in Enterprise Social Software

6th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 14.4%, up from 14.0% compared to the previous year. The mindshare of SAP Jam is 3.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Microsoft Teams	14.4%
SAP Jam	3.8%
Other	81.8%

Enterprise Social Software

Featured Reviews

Arun Srivastav

CEO at Planfirma Technologies Private Limited

Seamless presentation and collaboration enhance organizational productivity

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

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AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Teams integrates with a lot of our technologies, especially features like the Teams channels."

"I like the tool's screen share feature."

"One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature."

"All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes."

"Integration with document management capabilities and video conferencing."

"There is a new Skype feature in Teams that is excellent."

"I find the ability to maintain group and conference information for project-related work useful."

"The most valuable feature of Microsoft Teams is that it is easy to use."

More Microsoft Teams pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

Cons

"We had some upstream outages which impacted collaboration."

"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."

"There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."

"The solution's user interface could be improved because it initially looked complex."

"The biggest issue is web content."

"Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning."

"In future releases, short voice messages would be useful."

"One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved."

More Microsoft Teams cons

"I'm hopeful for more integrations with SAP JAM in the future."

Pricing and Cost Advice

"It is the standard license which is part of many Office packets."

"It costs around $12 for SharePoint and Teams per user."

"It is moderately expensive than other Microsoft products."

"I would rate the solution's pricing a nine out of ten."

"The product's pro accounts are cheap."

"The solution is part of enterprise Microsoft 365 licensing."

"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."

"The solution's pricing is average."

More Microsoft Teams pricing and cost advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Manufacturing Company

Educational Organization

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	41
Large Enterprise	66

No data available

Questions from the Community

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...

See all answers

What needs improvement with Microsoft Teams?

I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...

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What do you like most about SAP Jam?

One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...

See all answers

What is your experience regarding pricing and costs for SAP Jam?

You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...

See all answers

What needs improvement with SAP Jam?

SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....

See all answers

Comparisons

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Compared 19% of the time

Symphony vs Microsoft Teams

Compared 15% of the time

Loom Business - Enterprise vs Microsoft Teams

Compared 7% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 7% of the time

GoToWebinar vs Microsoft Teams

Compared 6% of the time

More Microsoft Teams Competitors

Slack Business - Enterprise vs SAP Jam

Compared 36% of the time

Yammer vs SAP Jam

Compared 24% of the time

SharePoint vs SAP Jam

Compared 19% of the time

Microsoft 365 Business vs SAP Jam

Compared 12% of the time

Adobe Experience Manager vs SAP Jam

Compared 9% of the time

More SAP Jam Competitors

Product Reports

Buyer's Guide

Microsoft Teams

August 2025

Download Microsoft Teams product report

Buyer's Guide

Enterprise Social Software

August 2025

Download SAP Jam product report

Also Known As

MS Teams

No data available

Overview

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Buyer's Guide

Microsoft Teams vs. SAP Jam

September 2025

Free Report: Microsoft Teams vs. SAP Jam

Find out what your peers are saying about Microsoft Teams vs. SAP Jam and other solutions. Updated: September 2025.

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