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Microsoft System Center vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Microsoft System Center boosts efficiency, saves costs through automation and internal task handling, achieving ROI in eight months.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
 

Customer Service

Sentiment score
4.9
Microsoft System Center support is appreciated but criticized for slow response times, regional dependencies, and cost concerns.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.5
Microsoft System Center is highly scalable, managing thousands of endpoints efficiently, yet requires careful resource consideration for optimal performance.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
Microsoft System Center is scalable, allowing integration even if I have different sites.
 

Stability Issues

Sentiment score
7.8
Microsoft System Center is valued for its maturity and stability, performing reliably with manageable bugs and efficient update resolutions.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
 

Room For Improvement

Microsoft System Center needs improved third-party integration, simplified installation, enhanced performance, user interface updates, and better documentation.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

Microsoft System Center is pricey, with annual fees and potential savings from SQL Server, rated 5-7 on affordability.
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
 

Valuable Features

Microsoft System Center offers comprehensive endpoint management with integration, automation, monitoring, and ease of use in Windows environments.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Microsoft System Center
Ranking in Cloud Monitoring Software
19th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Infrastructure (13th)
ThousandEyes
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (7th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Microsoft System Center is 0.4%, up from 0.2% compared to the previous year. The mindshare of ThousandEyes is 2.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.8%
Microsoft System Center0.4%
Other96.8%
Cloud Monitoring Software
 

Featured Reviews

Carl Palapal - PeerSpot reviewer
Provides comprehensive system management with effective deployment and integration capabilities
The advantages of Microsoft System Center are significant, and I have seen other products as well. As far as advantages are concerned, they have PXE deployment, which is good for deploying operating systems, such as Windows client systems including Windows 10 and Windows 11. Since it is a Microsoft product, all the patches are proprietary, making it easier to deploy. In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features. The automated features of Virtual Machine Manager are very useful; it automates as long as the policy that I have created is in line with the objective, especially the templates when I'm going to deploy. Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients. The impact of using Microsoft System Center is significant; it gives me a whole picture of my environment, making it easy to get inventory details regarding applications and hardware, providing full visibility of my setup within the organization.
Edmar Silva - PeerSpot reviewer
Excellent monitoring and troubleshooting capabilities while identifying exact issue locations
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detailed documentation explaining the metrics and the testing mechanisms would be helpful. The information is there, but understanding exactly what ThousandEyes is testing to make its conclusions can be obscure.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What needs improvement with Microsoft System Center?
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

MS System Center
No data available
 

Overview

 

Sample Customers

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Microsoft System Center vs. ThousandEyes and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.