Try our new research platform with insights from 80,000+ expert users

Microsoft System Center vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Organizations reaped over 50% ROI with Microsoft System Center, automating tasks and enhancing efficiency while reducing costs.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
 

Customer Service

Sentiment score
5.0
Microsoft System Center's support is inconsistent, with mixed reviews on response times, cost, and users preferring self-resolution.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.4
Microsoft System Center is praised for its strong scalability, efficiently managing environments from small setups to large infrastructures.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
 

Stability Issues

Sentiment score
7.8
Microsoft System Center is stable, reliable, and users rate its stability 8/10, with minimal issues in virtualized environments.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
 

Room For Improvement

Microsoft System Center struggles with integration, complexity, performance issues, and requires enhancements in interface, documentation, and cloud capabilities.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

Microsoft System Center costs $25,000 annually, requiring yearly licensing, rated mid-high in expense, with no extra charges.
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
 

Valuable Features

Microsoft System Center offers seamless integration, automation, intuitive GUI, third-party management, and efficient reporting, enhancing system control and functionality.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Microsoft System Center
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Application Infrastructure (13th)
ThousandEyes
Ranking in Cloud Monitoring Software
13th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of Microsoft System Center is 0.3%, up from 0.1% compared to the previous year. The mindshare of ThousandEyes is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Ajinkya Mohod - PeerSpot reviewer
Makes user management and application management easy for users
Speaking about the impact of the automation feature that impacted our company's operational efficiency, I can say that the complete tool works on automation. You just have to configure it, and it works, especially in areas like auto-patching updates. I suggest that others can definitely go ahead with Microsoft System Center, especially beginners who choose it, can get hands-on experience with it, and acquire a good understanding of how things work. In terms of the value and benefits derived from the use of the solution, I can say that my company's operations have been made simpler because of the product, especially in areas like user management and application management where we have been benefited a lot. I rate the tool a nine out of ten.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft System Center?
Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software depl...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

MS System Center
No data available
 

Overview

 

Sample Customers

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Microsoft System Center vs. ThousandEyes and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.