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Microsoft System Center vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Microsoft System Center boosts efficiency, saves costs through automation and internal task handling, achieving ROI in eight months.
Sentiment score
6.4
ThousandEyes offers significant ROI by enhancing network performance, reducing downtime, and speeding up troubleshooting, benefiting organizations significantly.
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
Project Manager at Procter & Gamble
 

Customer Service

Sentiment score
4.9
Microsoft System Center support is appreciated but criticized for slow response times, regional dependencies, and cost concerns.
Sentiment score
6.6
ThousandEyes customer support is highly rated, responsive, and helpful, especially for critical issues, with effective integration support.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
The customer support for ThousandEyes is very proactive and supportive.
Project Manager at Procter & Gamble
 

Scalability Issues

Sentiment score
7.5
Microsoft System Center is highly scalable, managing thousands of endpoints efficiently, yet requires careful resource consideration for optimal performance.
Sentiment score
7.0
ThousandEyes is praised for scalability and adaptability, though some note licensing costs, making it ideal for diverse businesses.
Microsoft System Center is scalable, allowing integration even if I have different sites.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network and Systems Engineer at a healthcare company with 11-50 employees
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Project Manager at Procter & Gamble
 

Stability Issues

Sentiment score
7.8
Microsoft System Center is valued for its maturity and stability, performing reliably with manageable bugs and efficient update resolutions.
Sentiment score
8.1
ThousandEyes is highly reliable with minimal bugs, fast performance, and user satisfaction ratings typically between seven and ten.
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Room For Improvement

Microsoft System Center needs improved third-party integration, simplified installation, enhanced performance, user interface updates, and better documentation.
Users desire an improved interface, better integration, enhanced monitoring capabilities, detailed documentation, and proactive incident detection for ThousandEyes.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Incidents should be alerted on and traced early, before they escalate to full outages.
Software Developer at The Code
Introduction of a free version for end-users and enhancements to the user interface for easier navigation.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes definitely has differentiators versus the peers in the space.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
 

Setup Cost

Microsoft System Center is pricey, with annual fees and potential savings from SQL Server, rated 5-7 on affordability.
ThousandEyes is mid-range to expensive, offering significant value to larger organizations, with regional pricing and flow-dependent licensing costs.
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Project Manager at Procter & Gamble
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Microsoft System Center offers comprehensive endpoint management with integration, automation, monitoring, and ease of use in Windows environments.
ThousandEyes offers comprehensive network insights, enhancing operational efficiency, troubleshooting, and user experience with end-to-end monitoring and deep visibility.
In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
Project Manager at Procter & Gamble
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
Vice President, Finance and Operations at Fruitist
With ThousandEyes being able to detect and monitor this, it's fantastic for me. It reduces the workload and also reduces errors in trying to figure out where there is internet downtime, low visibility, or other incidents.
Software Developer at The Code
 

Categories and Ranking

Microsoft System Center
Ranking in Cloud Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Infrastructure (15th)
ThousandEyes
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (7th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of Microsoft System Center is 0.7%, up from 0.2% compared to the previous year. The mindshare of ThousandEyes is 2.1%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes2.1%
Microsoft System Center0.7%
Other97.2%
Cloud Monitoring Software
 

Featured Reviews

Carl Palapal - PeerSpot reviewer
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Provides comprehensive system management with effective deployment and integration capabilities
The advantages of Microsoft System Center are significant, and I have seen other products as well. As far as advantages are concerned, they have PXE deployment, which is good for deploying operating systems, such as Windows client systems including Windows 10 and Windows 11. Since it is a Microsoft product, all the patches are proprietary, making it easier to deploy. In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features. The automated features of Virtual Machine Manager are very useful; it automates as long as the policy that I have created is in line with the objective, especially the templates when I'm going to deploy. Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients. The impact of using Microsoft System Center is significant; it gives me a whole picture of my environment, making it easy to get inventory details regarding applications and hardware, providing full visibility of my setup within the organization.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
11%
Manufacturing Company
8%
Marketing Services Firm
8%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

What needs improvement with Microsoft System Center?
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one...
What is your primary use case for Microsoft System Center?
I am using Microsoft System Center. I use Microsoft System Center for patch deployment and application deployment.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric scree...
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes at my current company are leveraging ThousandEyes for digital experience, internet, and internet performance. I'm using ThousandEyes for full network path visuali...
 

Also Known As

MS System Center
No data available
 

Overview

 

Sample Customers

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Microsoft System Center vs. ThousandEyes and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.