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Microsoft Remote Desktop Services vs VMware Workspace ONE comparison

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Featured Review
Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have scaled the solution and find this easy to do.""The most valuable feature is the ease of use.""The most valuable features are availability and security.""The most valuable feature is performance.""The installation is straightforward.""Installing Microsoft Desktop Services is straightforward.""The technical support is good.""The most valuable feature is ease of use."

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"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed.""We've found the solution to be easy to use.""The most valuable feature of this solution is the tracking of the devices.""The performance is good, and it is easy to configure.""VMware Workspace ONE is scalable.""The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.""We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications.""The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."

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Cons
"Updates sometimes impact the application and we have system crashes.""The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.""The solution should have better security.""We are searching for a product with better remote access and remote sessions.""Security in the connection between us and our clients' servers is something that can be improved.""There could be some improvement in the integration of the solution.""Lacks a notification feature when internet is down.""The user interface needs improvement."

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"They need a more flexible pricing model.""Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.""The initial setup should be simplified.""They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.""Cost of licensing is quite high.""The app installer is something that they should really change. It creates a lot of confusion for the user.""Technical support needs to be more responsive to our requests.""From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."

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Pricing and Cost Advice
  • "The solution has a perpetual license and it is purchased upfront."
  • "It will probably cost about $500 USD to get the resources set up in the cloud."
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it. Microsoft… more »
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer: 
    Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    4th
    out of 34 in Remote Access
    Views
    19,701
    Comparisons
    16,597
    Reviews
    19
    Average Words per Review
    292
    Rating
    7.8
    Views
    28,143
    Comparisons
    23,080
    Reviews
    20
    Average Words per Review
    481
    Rating
    8.4
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    VMware AirWatch
    Learn More
    Overview
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.

    Offer
    Learn more about Microsoft Remote Desktop Services
    Learn more about VMware Workspace ONE
    Sample Customers
    Bank Alfalah Ltd.
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm17%
    Healthcare Company11%
    Government11%
    University11%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company20%
    Government9%
    Educational Organization5%
    REVIEWERS
    Computer Software Company12%
    Financial Services Firm12%
    Comms Service Provider9%
    Retailer9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise26%
    Large Enterprise38%
    REVIEWERS
    Small Business17%
    Midsize Enterprise25%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise19%
    Large Enterprise63%
    Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 4th in Remote Access with 20 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 29 reviews. Microsoft Remote Desktop Services is rated 8.2, while VMware Workspace ONE is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Good remote application access that can be allowed on a per-user or per-group basis". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Workspace, Parallels Access and VMware Horizon Cloud, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Jamf Pro, Citrix Workspace and SOTI MobiControl.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.