Microsoft Remote Desktop Services vs VMware Workspace ONE comparison

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9,614 views|8,483 comparisons
85% willing to recommend
VMware Logo
13,319 views|10,582 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 31, 2022

We performed a comparison between Microsoft Remote Desktop Service and Vmware Workspace ONE based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.

  • Ease of Deployment: For the most part, users of both solutions feel that they are easy to deploy.
  • Features: Users of both solutions find them to be stable and scalable.

    Microsoft Remote Desktop Service is straightforward for users to use and it enables users to easily integrate other Microsoft products into their workflows. However, users feel it could improve its ability to run multiple sessions at once.

    Users find Vmware Workspace ONE to have a powerful security suite. However, they feel it could improve its ability to integrate Microsoft solutions into workflows.
  • Pricing: Most users of Microsoft Remote Desktop Service feel that its pricing is competitive. Most users of Vmware Workspace ONE feel that it is an expensive product.
  • Service and Support: Users of both solutions note that, for the most part, their technical support teams are excellent.

Comparison of Results: Based on these parameters, Microsoft Remote Desktop Service seems to be the superior solution. Vmware Workspace ONE’s inability to integrate with Microsoft solutions and high cost seem to make Microsoft Remote Desktop Service a better choice.

To learn more, read our detailed Remote Access Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution works on Microsoft servers.""The tool shares computer resources perfectly.""The most valuable features of the solution are ease of use and the simple environment.""The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application.""The most valuable features are the desktop session and desktop virtualization.""The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget.""The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection.""The most valuable feature is the remote application access."

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"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.""The most valuable feature of this solution is the multi-platform support.""The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol.""The performance is good, and it is easy to configure.""The location and remote management services are the most valuable.""The most valuable feature of VMware Workspace ONE is its reliability.""It seems highly stable and scalable.""Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."

More VMware Workspace ONE Pros →

Cons
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement.""The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.""The pricing could be better.""Teams component can be a bit cumbersome to use. It takes some time to get it working as expected.""In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution.""There are problems with using Microsoft Teams within a virtual desktop on a mobile device.""Microsoft still has some really bad remote desktop appliance for Mac.""We face frequent disconnections."

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"Technical support needs to be more responsive to our requests.""I tried to use the tool on an encrypted disk, but it was inconvenient.""The setup was very difficult. It was not as easy as I had expected.""The solution's pre-stage enrollment could be improved.""I would like to see more service notifications.""In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.""There are other solutions that might be better for certain use cases. This is not an all-purpose solution.""The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "The pricing is moderate."
  • "The solution has a perpetual license and it is purchased upfront."
  • "It will probably cost about $500 USD to get the resources set up in the cloud."
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
  • "In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
  • "I have no opinion about the pricing of the product."
  • "The pricing and licensing are affordable. They are not too high."
  • "I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
  • "If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:It is easy to start something and work from scratch.
    Ranking
    2nd
    out of 44 in Remote Access
    Views
    9,614
    Comparisons
    8,483
    Reviews
    37
    Average Words per Review
    412
    Rating
    8.1
    Views
    13,319
    Comparisons
    10,582
    Reviews
    25
    Average Words per Review
    439
    Rating
    8.0
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    VMware AirWatch
    Learn More
    Overview

    Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.

    Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.

    Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.


    • Microsoft Remote Desktop Component: This allows users to connect with various alternate desktops from their current device. Once the user has gained a secure connection based on the approved administrative permissions, the user can seamlessly access and interact with the remote desktop. Users have the feeling of having this new virtual desktop installed directly on their machine.


    • RemoteApp: Users are able to easily access cloud-based applications via their own personal desktop computers or other approved mobile devices. This application ensures overall application management is centralized and consistent throughout the entire business enterprise.


    Microsoft Remote Desktop Services Benefits

    Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:


    • Access Windows applications remotely from any device
    • Enhanced consistent application performance
    • Increased computing resources
    • Secure cloud-based data storage.
    • Streamlined management processes
    • Reduction in technical administrative resources
    • Reduction in hardware and device costs.
    • Improved employee productivity
    • Cost-effective
    • Improved Profitability
    • Reduce carbon footprint


    Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.

    Reviews from Real Users

    “What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial

    “The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company

    “The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Sample Customers
    Bank Alfalah Ltd.
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm17%
    Manufacturing Company10%
    Comms Service Provider10%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm8%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company20%
    Manufacturing Company9%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise20%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 73 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 81 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and BlackBerry Enterprise Mobility Suite.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.