Microsoft Remote Desktop Services vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 31, 2022

We performed a comparison between Microsoft Remote Desktop Service and Vmware Workspace ONE based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.

  • Ease of Deployment: For the most part, users of both solutions feel that they are easy to deploy.
  • Features: Users of both solutions find them to be stable and scalable.

    Microsoft Remote Desktop Service is straightforward for users to use and it enables users to easily integrate other Microsoft products into their workflows. However, users feel it could improve its ability to run multiple sessions at once.

    Users find Vmware Workspace ONE to have a powerful security suite. However, they feel it could improve its ability to integrate Microsoft solutions into workflows.
  • Pricing: Most users of Microsoft Remote Desktop Service feel that its pricing is competitive. Most users of Vmware Workspace ONE feel that it is an expensive product.
  • Service and Support: Users of both solutions note that, for the most part, their technical support teams are excellent.

Comparison of Results: Based on these parameters, Microsoft Remote Desktop Service seems to be the superior solution. Vmware Workspace ONE’s inability to integrate with Microsoft solutions and high cost seem to make Microsoft Remote Desktop Service a better choice.

To learn more, read our detailed Remote Access Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is scalable.""The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection.""Microsoft Remote Desktop Services is stable and reliable.""The solution has very smooth connectivity and is very user friendly.""Installing Microsoft Desktop Services is straightforward.""The solution now includes a multi-screen feature which is great.""The solution is now stable.""It's pretty stable."

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"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications.""The contained browser is a good feature.""VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good.""The location and remote management services are the most valuable.""VMware Workspace ONE has been stable so far.""You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed.""The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems.""We've found the solution to be easy to use."

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Cons
"The solution should have better security.""I would like to be able to leverage it on other operating systems.""Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong.""There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself.""The training profiles could be better.""The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security.""Users have to re-enter their ID and password every time they log on, which is tedious and repetitive.""Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."

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"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month.""It's not accurate enough when it comes to sending items to end-users.""Technical support needs to be more responsive to our requests.""I prefer to work with Jamf Pro because it is more specific to working with the iPad features.""There are other solutions that might be better for certain use cases. This is not an all-purpose solution.""Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.""I'd like to see expanded device support, particularly for IoT things like SCADA devices.""There is no Apple zero-day support for updates."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • "The solution comes free with Microsoft Windows."
  • "The price of Microsoft Remote Desktop Services is reasonable."
  • "I would say it's expensive as there similar products available for free."
  • "Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
  • "I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • "The solution runs at roughly around $36/user for a year."
  • "It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Remote Desktop Services is less expensive than some other solutions on the market. I rate the price of Microsoft Remote Desktop Services a three out of five.
    Top Answer:Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    2nd
    out of 35 in Remote Access
    Views
    21,139
    Comparisons
    18,123
    Reviews
    27
    Average Words per Review
    352
    Rating
    8.2
    Views
    30,218
    Comparisons
    24,484
    Reviews
    34
    Average Words per Review
    474
    Rating
    8.0
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    VMware AirWatch
    Learn More
    Overview
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Microsoft Remote Desktop Services
    Learn more about VMware Workspace ONE
    Sample Customers
    Bank Alfalah Ltd.
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Manufacturing Company16%
    Healthcare Company9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider15%
    Government10%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company17%
    Financial Services Firm14%
    Comms Service Provider10%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Remote Access
    November 2022
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 31 reviews while VMware Workspace ONE is ranked 1st in UEM (Unified Endpoint Management) with 36 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Workspace ONE is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Light, built into the operating system, and requires no implementation". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Microsoft Remote Desktop Services is most compared with VMware Horizon, TeamViewer, Parallels Access, Citrix Workspace and Check Point Remote Access VPN, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, VMware Horizon, SOTI MobiControl and Citrix Workspace.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.