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Microsoft Remote Desktop Services vs VMware Workspace ONE comparison

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Buyer's Guide
Remote Access
July 2022
Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
622,645 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application.""The solution is scalable.""Good screen draw feature and ability to use two monitors.""The performance is one of the main features of this solution.""The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget.""The most valuable feature is ease of use.""Microsoft Remote Desktop Services is highly stable.""The installation is straightforward."

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"The most valuable feature is policy-driven control of the devices.""The most valuable feature of this solution is the tracking of the devices.""A very easy to use solution.""It's a tool that can be managed in various departments.""You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE.""You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed.""It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.""App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."

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Cons
"The solution should have better security.""Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions.""We had some instability during the implementation process. This has since been resolved.""Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license."""The user interface needs improvement.""It could be made simpler from a management perspective.""I would say it's expensive as there similar products available for free.""There could be some improvement in the integration of the solution."

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"There is no Apple zero-day support for updates.""I prefer to work with Jamf Pro because it is more specific to working with the iPad features.""It's not accurate enough when it comes to sending items to end-users.""The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved.""Technical support needs to be more responsive to our requests.""The initial setup should be simplified.""Cost of licensing is quite high.""When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."

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Pricing and Cost Advice
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • "The solution comes free with Microsoft Windows."
  • "The price of Microsoft Remote Desktop Services is reasonable."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises.
    Top Answer:Microsoft Remote Desktop Services comes free as part of Microsoft Windows.
    Top Answer:Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    3rd
    out of 34 in Remote Access
    Views
    20,376
    Comparisons
    17,485
    Reviews
    24
    Average Words per Review
    329
    Rating
    8.1
    Views
    29,443
    Comparisons
    23,973
    Reviews
    36
    Average Words per Review
    461
    Rating
    8.3
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    VMware AirWatch
    Learn More
    Overview
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Microsoft Remote Desktop Services
    Learn more about VMware Workspace ONE
    Sample Customers
    Bank Alfalah Ltd.
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company16%
    Healthcare Company8%
    Government8%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company18%
    Government9%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company16%
    Financial Services Firm16%
    Retailer8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise22%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise57%
    REVIEWERS
    Small Business20%
    Midsize Enterprise21%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    Remote Access
    July 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
    622,645 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 26 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 39 reviews. Microsoft Remote Desktop Services is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Remote Desktop Services writes "Light, built into the operating system, and requires no implementation". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Microsoft Remote Desktop Services is most compared with TeamViewer, Parallels Access, VMware Horizon, VMware Horizon View and Check Point Remote Access VPN, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and Citrix Workspace.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.