"We have scaled the solution and find this easy to do."
"The most valuable feature is the ease of use."
"The most valuable features are availability and security."
"The most valuable feature is performance."
"The installation is straightforward."
"Installing Microsoft Desktop Services is straightforward."
"The technical support is good."
"The most valuable feature is ease of use."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"We've found the solution to be easy to use."
"The most valuable feature of this solution is the tracking of the devices."
"The performance is good, and it is easy to configure."
"VMware Workspace ONE is scalable."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"Updates sometimes impact the application and we have system crashes."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"The solution should have better security."
"We are searching for a product with better remote access and remote sessions."
"Security in the connection between us and our clients' servers is something that can be improved."
"There could be some improvement in the integration of the solution."
"Lacks a notification feature when internet is down."
"The user interface needs improvement."
"They need a more flexible pricing model."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"The initial setup should be simplified."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"Cost of licensing is quite high."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"Technical support needs to be more responsive to our requests."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.
Microsoft Remote Desktop Services is ranked 4th in Remote Access with 20 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 29 reviews. Microsoft Remote Desktop Services is rated 8.2, while VMware Workspace ONE is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Good remote application access that can be allowed on a per-user or per-group basis". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Workspace, Parallels Access and VMware Horizon Cloud, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Jamf Pro, Citrix Workspace and SOTI MobiControl.
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