



Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
By unlocking a locked situation, I mean we couldn't connect to a server in any other way, so we had to use RDP.
Microsoft Remote Desktop Services has helped us to be efficient; we are a team of five serving the entire region of Africa and the Middle East, and it has truly improved our overall efficiency as a team.
We can say 10% is the approximate amount of savings because most of the things are automated and streamlined, so the manual work is eliminated in most cases.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I would rate the customer support of Microsoft Remote Desktop Services a 10.
Interacting with Amazon's customer support seems to route the request to the correct team almost immediately, resulting in quicker responses.
Priority one issues are usually addressed by engineers within one to two hours.
Recently, support has been less friendly and slower, especially after the company was acquired by Broadcom.
If we have issues, the support tends to be unreliable
On a scale of one to 10, I would rate their support or customer service a two or three since they never did anything.
The documents provided for Workstation were not hard to understand.
It's a very special way of working with VMware Workstation.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Microsoft Remote Desktop Services scales very well; I could scale it to however many users I would want.
My impression is that most of the solutions, especially today, make sense for large corporations with 2000 seats or more.
Scaling is easy, whether it is hyperconverged or a three-tier architecture.
VMware vSphere is highly scalable in terms of the number of users and the number of servers it can handle.
It is a highly scalable solution.
VMware Workstation is scalable enough for larger companies, though it requires some skills.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
It is a very stable hypervisor solution.
While they are generally stable, if outages occur, they tend to be due to brands like HP or Dell, not VMware vSphere itself.
Mostly we don't have issues, but sometimes we have faced some stability issues because of some bugs and some CPU compatibility issues with Intel CPUs.
The problem we are facing with stability is that the network adapter causes crashes of the VM when we're using it for developing purposes.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365.
On macOS, we sometimes experience keyboard connectivity issues.
Microsoft Remote Desktop Services can be improved by better integrating it within Teams or providing a Teams integration to connect to customer support teams or other systems' accesses using Remote Desktop internally, rather than as a separate individual tool.
The cost changed from perpetual to subscription, and there is a need for alternative solutions.
Another area is the stability during upgrades from older versions to newer versions, where we face issues.
Sometimes, it is difficult to find documentation for specific tools and solutions.
Eventually, we had to get some licenses with Broadcom, and all the costs went up dramatically.
We faced challenges with backup due to limitations in the free version, requiring us to switch to a paid version.
The problem we are facing with stability is that the network adapter causes crashes of the VM when we're using it for developing purposes.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
These licenses are not cheap, as they add up in cost.
I understand it can get quite expensive and also complex to manage these different licenses.
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services was that the licensing was acceptable, but I think the cost was fair.
Many customers are trying to avoid it due to its high cost.
Costs significantly increased from perpetual to subscription, with prices rising by two to three times over three to five years.
The solution is too expensive.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The main benefits that Microsoft Remote Desktop Services provide to me include streamlining my working process, ensuring security, and offering flexibility to connect to virtual desktops and apps from multiple devices.
Using Microsoft Remote Desktop Services has helped my team save time and improve productivity because we had Microsoft servers that were impossible to connect from our MacBook Pro laptops, and once we started using RDP, we could connect and move forward to deliver the project.
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry.
The vMotion feature is beneficial for online migration of virtual machines from one host to another without downtime.
The tool is highly available, which is crucial for implementing critical applications requiring 24/7 availability.
I always use VMware vSphere vMotion; we work with this feature all the time. vMotion is very useful; that's why we use the virtualization.
VMware Workstation works correctly and has more features compared to Oracle VirtualBox.
VMware will just create a new machine immediately if we have a problem.
Simply being able to run several Windows PCs with different development environments has had the largest impact on our operational efficiency.
| Product | Mindshare (%) |
|---|---|
| Microsoft Remote Desktop Services | 8.2% |
| Microsoft Intune | 9.2% |
| TeamViewer | 9.0% |
| Other | 73.6% |
| Product | Mindshare (%) |
|---|---|
| VMware vSphere | 19.4% |
| Hyper-V | 19.1% |
| Proxmox VE | 12.2% |
| Other | 49.3% |
| Product | Mindshare (%) |
|---|---|
| VMware Workstation | 12.0% |
| Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) | 15.1% |
| VMware Fusion Pro | 11.6% |
| Other | 61.3% |

| Company Size | Count |
|---|---|
| Small Business | 124 |
| Midsize Enterprise | 54 |
| Large Enterprise | 167 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 16 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 175 |
| Midsize Enterprise | 137 |
| Large Enterprise | 259 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 15 |
| Large Enterprise | 17 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.
Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.
Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.
Microsoft Remote Desktop Services Benefits
Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:
Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.
Reviews from Real Users
“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial
“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company
“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco
VMware vSphere offers robust virtualization capabilities with features that enhance data center performance and optimize workloads. Centralized management and ease of deployment make it a cost-effective choice for many industries.
VMware vSphere is recognized for its high availability, vMotion, and Distributed Resource Scheduler, essential for efficient server infrastructure management. Users value its virtual machine management, seamless live migration, and strong resource allocation across data centers. Though the web client can be slow, and individual management of multiple ESXi hosts is challenging without central management, vSphere remains popular due to its flexibility and integration capabilities. While fault tolerance and free version features have their limitations, the product supports private clouds and hybrid cloud deployments effectively.
What are the key features of VMware vSphere?VMware vSphere is widely used in industries to manage server infrastructure effectively, hosting mission-critical applications like ERP and SQL servers. It supports development, testing, and backup environments, contributing to data center consolidation and cost reduction while enabling private and hybrid cloud setups.
VMware Workstation is part of a suite of robust Virtual Desktop Infrastructure (VDI) tools or Desktop Hypervisors that allows users to run Kubernetes clusters, containers, and Virtual Machines (VMs). Users have the option to choose between VMware Workstation Pro or VMware Workstation Player to ensure that they get the most out of their VMware Workstation experience.
Workstation Player is best used as a command line or single graphical operation. It works very well for running different operating systems using a secure cloistered sandbox on a general consumer PC. Workstation Player is an industry favorite for use in an educational environment to better expand the knowledge concerning computer systems and global information technology. Workstation Pro is created for astute IT developers and professionals. The solution provides an intuitive next-generation interface and gives users the ability to seamlessly run several virtual machines at the same time. Users can easily create clones, configure virtual networks, connect to vSphere, and more, using a crisp, visually enhanced dashboard that provides full transparency to show multiple VMs and more.
VMware Workstation solutions rely on components in next-generation 64-bit x86 CPUs to develop robust, secure VMs that are able to utilize many different operating systems and all of their applications. VMware Workstation’s modern technology intuitively links the physical hardware devices to the virtual machine's virtual resources enabling each VM to have its own I/O devices, memory, disks, and CPU in addition to the equivalent of a standard x86 actual machine. It easily installs onto the host operating system and is able to offer comprehensive hardware support by utilizing the device support from the original host.
VMware Workstation Benefits
VMware Workstation has many desirable benefits. Some of those benefits include:
Reviews from Real Users
Walter G., Owner at Secacon Gygli Engineering LLC says, “The most valuable feature of the VMware Workstation is the ease of creating a development environment. When you have different ongoing developments, you often need to create a lot of different development environments. With this workstation solution, you can have a development environment for all the things you develop.”
Toni L., CEO at Virtual Consultants Sverige AB says, “The most valuable features of VMware Workstation are the DirectX support; you can run Microsoft Hyper-V in virtual environments, which is good for me to test different installations. Additionally, you can set up different VLANs, and overall it is a complete solution.”
“Having a user-friendly interfaceis important for me. I'm not a coder, even though I do a little bit of programming. Also, I don't use the command-line interface when I can avoid it. When I do have to use it, I look up what I'm supposed to type and then type it.” A PeerSpot user who is a Chief Technical Officer at a construction company.
are Workstation is part of a suite of robust Virtual Desktop Infrastructure (VDI) tools or Desktop Hypervisors that allows users to run Kubernetes clusters, containers, and Virtual Machines (VMs). Users have the option to choose between VMware Workstation Pro or VMware Workstation Player to ensure they get the most out of their VMware Workstation experience.
Workstation Player is best used as a command line or single graphical operation. It works very well for running different operating systems using a secure cloistered sandbox on a general consumer PC. Workstation Player is an industry favorite for use in an educational environment to better expand the knowledge concerning computer systems and global information technology. Workstation Pro is created for astute IT developers and professionals. The solution provides an intuitive next generation interface and gives users the ability to run seamlessly several virtual machines at the same time. Users can easily create clones, configure virtual networks, connect to vSphere, and more using a crisp, visually enhanced dashboard that provides full transparency to show multiple VMs and more.
VMware Workstation solutions rely on components in next-generation 64-bit x86 CPUs to develop robust, secure VMs that are able to utilize many different operating systems and all of their applications. Vmware Workstation’s modern technology intuitively links the physical hardware devices to the virtual machine's virtual resources enabling each VM to have its own I/O devices, memory, disks, and CPU in addition to the equivalent to a standard x86 actual machine.VMware easily installs onto the host operating system and is able to offer comprehensive hardware support by utilizing the device support from the original host.
VMware Workstation Benefits
Vmware Workstation has many desirable benefits. Some of those benefits include:
Reviews from Real Users
“The most valuable feature of the VMware Workstation is the ease of creating a development environment. When you have different ongoing developments, you often need to create a lot of different development environments. With this workstation solution, you can have a development environment for all the things you develop.” Walter G., Owner at Secacon Gygli Engineering LLC
“The most valuable features of VMware Workstation are the DirectX support; you can run Microsoft Hyper-V in virtual environments, which is good for me to test different installations. Additionally, you can set up different VLANs, and overall it is a complete solution.” Toni L., CEO at Virtual Consultants Sverige AB
A Chief Technical Officer at a construction company says,“Having a user-friendly interfaceis important for me. I'm not a coder, even though I do a little bit of programming. Also, I don't use the command-line interface when I can avoid it. When I do have to use it, I look up what I'm supposed to type and then type it.”