We performed a comparison between Microsoft Intune and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management)."The most valuable feature is the UEM capabilities."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"As the solution is a software as a service, the scalability is unlimited."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"For the price, the features included with Microsoft are appealing."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"It is a stable solution."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"The remediation process is easy compared to other platforms."
"Palo Alto Firewall is one of the best firewalls in the world."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"I would like some integration with the Microsoft reporting platform Power BI."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Deploying an app can be a complex process due to dependencies."
"Intune does not provide real-time visibility."
"The security features should be improved."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The frequency of updates could be reduced."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
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Microsoft Intune is ranked 1st in UEM (Unified Endpoint Management) with 164 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 56 reviews. Microsoft Intune is rated 8.0, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cisco AnyConnect Secure Mobility Client.
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