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Microsoft Entra ID vs Microsoft Purview Compliance Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Microsoft Entra ID improves efficiency and security, reduces costs, and enhances performance with integrated security and automated identity management.
Sentiment score
7.8
Microsoft Purview Compliance Manager reduces costs by 50%, streamlines tasks, and is included in Office 365 E5 licensing.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
 

Customer Service

Sentiment score
6.7
Microsoft Entra ID support is generally positive but quality varies; premium options offer faster and more expert assistance.
Sentiment score
4.7
Microsoft Purview Compliance Manager support faces mixed reviews, citing long resolution times and outsourced staff inefficiencies.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
 

Scalability Issues

Sentiment score
7.9
Microsoft Entra ID offers seamless scalability and integration, effectively supporting diverse and large-scale enterprise operations globally.
Sentiment score
7.7
Microsoft Purview Compliance Manager excels in scalable deployment across environments but faces constraints in crafting detailed policies.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
 

Stability Issues

Sentiment score
7.9
Microsoft Entra ID is praised for its stability and reliability, despite minor MFA issues and occasional sluggish response times.
Sentiment score
7.9
Microsoft Purview Compliance Manager is reliable but needs improved eDiscovery and search functionality despite regular updates and changes.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
 

Room For Improvement

Microsoft Entra ID requires better documentation, integration, user interfaces, pricing clarity, support, stability, and enhanced features for improved functionality.
Microsoft Purview Compliance Manager needs integration, UI improvements, cost reduction, and enhanced policy and monitoring features for better usability.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
The speed and accessibility, particularly in the user interface, require significant work.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
 

Setup Cost

Microsoft Entra ID offers flexible user-based pricing and licensing tiers, with discounts for educational and nonprofit organizations.
Microsoft Purview Compliance Manager offers cost-efficient pricing, especially for existing Microsoft users, and is notably cheaper than competitors.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
 

Valuable Features

Microsoft Entra ID enhances security and efficiency with features like single sign-on, multi-factor authentication, and seamless third-party integration.
Microsoft Purview Compliance Manager streamlines multi-cloud data protection and compliance, enhancing visibility and integrating seamlessly with Microsoft 365.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
 

Categories and Ranking

Microsoft Entra ID
Ranking in Microsoft Security Suite
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st)
Microsoft Purview Complianc...
Ranking in Microsoft Security Suite
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Data Governance (14th)
 

Mindshare comparison

As of June 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Entra ID is 9.4%, up from 6.8% compared to the previous year. The mindshare of Microsoft Purview Compliance Manager is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Healthcare Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
When I tried to set up Microsoft Purview Compliance Manager for my organization to ensure people are not sending PII documents, especially payment cards, using keywords for flagging, it disrupted o...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Microsoft Compliance Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
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Find out what your peers are saying about Microsoft Entra ID vs. Microsoft Purview Compliance Manager and other solutions. Updated: April 2025.
857,162 professionals have used our research since 2012.