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Microsoft Dynamics AX vs Prometheus-AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Microsoft Dynamics AX enhances efficiency, reduces costs, and offers rapid ROI, benefiting organizations of all sizes with centralized management.
Sentiment score
8.5
Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
4.2
Dynamics AX support is praised for responsiveness and resources, though customization challenges and partner reliance pose issues.
Sentiment score
4.0
Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.
Microsoft has really good documentation, and they are known for that.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics AX excels in scalability and adaptability for varied industries, though larger deployments may face hardware and compatibility challenges.
Sentiment score
6.9
Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
7.2
Microsoft Dynamics AX's stability varies, influenced by hardware, customization, maintenance, VPN issues, and user-specific setups.
Sentiment score
8.9
Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.
I have not had any major issues with stability.
If you have your own team, it's workable, but if you don't have your own people, it's not stable.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Microsoft Dynamics AX faces performance issues and lacks support; users are encouraged to transition to Dynamics 365 for improvements.
Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
 

Setup Cost

Microsoft Dynamics AX is pricey, with costs adding up from licenses and implementation, making thorough enterprise assessment essential.
Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Microsoft Dynamics AX offers flexible, user-friendly integration with strong modules, customization, and cloud-based accessibility for diverse business operations.
Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
I have not had any major issue with stability.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
7th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
Activity Based Costing Software (3rd)
Prometheus-AI Platform
Ranking in ERP
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (2nd), Enterprise Asset Management (EAM) (2nd)
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Use our free recommendation engine to learn which ERP solutions are best for your needs.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
7%
Retailer
6%
Financial Services Firm
24%
Computer Software Company
13%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise12
Large Enterprise17
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise12
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I have faced challenges with Microsoft Dynamics AX, specifically localization; it's very challenging because we are from Romania, so the finance module has to be harmonized with the Romanian law. T...
What is your primary use case for Microsoft Dynamics AX?
We are a customer of Microsoft Dynamics AX. The ERP system is used to keep tracking our processes. I am using Microsoft Dynamics AX in the distribution and retail industry, wholesales, and we have ...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Utopia Data Quality
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about Microsoft Dynamics AX vs. Prometheus-AI Platform and other solutions. Updated: October 2025.
869,566 professionals have used our research since 2012.