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MHR iTrent vs Personio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Cloud HCM
22nd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (20th)
Personio
Ranking in Cloud HCM
18th
Average Rating
5.6
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
Applicant Tracking and Recruiting Software (5th), HR Analytics Software (8th)
 

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.2%, up from 0.6% compared to the previous year. The mindshare of Personio is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
Personio0.8%
MHR iTrent1.2%
Other98.0%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
RT
Global Talent Acquisition Lead at Career Break
Offers strong HR features but recruiting module needs essential improvements
The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems. It is clunky and cannot be tailored to specific needs. The reporting and analytics for the recruiting part are insufficient. The ability to filter applications based on filtering questions added to applications was missing in recruiting. Other recruiting software performs this function much better. Keyword searches within applicants' resumes in the database within recruiting were not possible. I brought this up with the Personio account manager and was told it was on the development list, but these are essential features for any recruiter. I would advise companies looking for an ATS and considering Personio to get a separate recruiting piece of software that can interface with Personio instead.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"As an HR tool, Personio is really good; it is straightforward adding your organizational structure through it with the accounting codes so you can interface with many accounting modules and payroll modules."
"Personio provides an opportunity to set up structure with certain steps, creating a clear interviewing process, which resulted in hiring better candidates faster because having a system in place is better than having none."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems."
"Personio is not scalable as an ATS, and I struggle to work with it."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Educational Organization
12%
Computer Software Company
11%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
What is your experience regarding pricing and costs for Personio?
I cannot provide information about the setup costs as I am not responsible for the financial aspects.
What needs improvement with Personio?
The screening of candidates in the ATS part is quite complicated. In Greenhouse, you can have a CV of one person on one page at a time, zoomed in immediately for easy screening. In Personio, it req...
What is your primary use case for Personio?
I'm a consultant, so I do in-house recruiting, embedded recruiting for various clients, and one of my clients is using Personio as their ATS, so that's how I work with it. As a recruiter, I primari...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
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Find out what your peers are saying about MHR iTrent vs. Personio and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.