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MetricStream vs SentinelOne Singularity Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
MetricStream enhances ROI by reducing manual tasks, improving audits, and lowering compliance costs, with quick ROI realization.
Sentiment score
5.9
Organizations using SentinelOne Singularity Endpoint experience enhanced security, efficiency, faster response, and cost savings with automated threat management.
It delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing.
Senior GRC Analyst at a tech services company with 11-50 employees
I definitely saw a return on investment; there was a lesser number of audit headcount required, which saved us money and time on audits.
Student at a university with 501-1,000 employees
There is a measurable return on investment since we have reduced the time for Risk and Control Assessment from three to four months to approximately 30 to 40 days, which lowers costs significantly.
GRC Senior Manager at a tech vendor with 10,001+ employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
In comparison, other EDRs such as Microsoft Defender are quite resource-hungry, and employees often complain about laptop speed, but we do not face those issues.
Cybersecurity Product Manager at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.2
MetricStream's customer support is responsive and expert but faces occasional language and service challenges despite positive feedback.
Sentiment score
7.3
SentinelOne Singularity Endpoint's support is praised for quick, knowledgeable service, despite occasional response speed inconsistencies and escalation concerns.
Additionally, when needed, they help set up additional training to walk us through demos of each module to help us make the best use of MetricStream for our organization's needs.
Business Analyst at a energy/utilities company with 10,001+ employees
We had to engage with senior management from time to time, but they were responsive and quick in working through our issues.
Owner at a consultancy with 1-10 employees
Customer support was very quick to respond anytime I needed assistance.
Student at a university with 501-1,000 employees
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
For the support team of SentinelOne Singularity Endpoint, I would rate them nine out of ten because there is a human voice there, so they are listening and responsive.
Mdr Analyst at Softcell Technologies
Most of the time, we are not aware of how to resolve those questions, and SentinelOne Singularity Endpoint's customer support helps us significantly with a prompt response.
SOC Analyst at Softcell Technologies
 

Scalability Issues

Sentiment score
7.8
MetricStream's adaptable scalability supports diverse industries, offering robust automation for enterprises while requiring careful configuration for efficiency.
Sentiment score
7.7
SentinelOne Singularity Endpoint is scalable, efficiently manages growth, and offers flexible licensing despite high initial costs.
It is an enterprise-grade platform designed to support large global organizations with thousands of users, handling high volumes of risk controls, audits, issues, and assessments.
Senior GRC Analyst at a tech services company with 11-50 employees
The biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades.
Owner at a consultancy with 1-10 employees
MetricStream demonstrates strong scalability by supporting enterprise compliance programs with large volumes of regulatory requirements, controls, assessments, evidence records, and user activity.
Business Analyst at a energy/utilities company with 10,001+ employees
The system can scale any number of times, and only the license for each endpoint is needed.
Mdr Analyst at Softcell Technologies
I would say ten out of ten for the scalability of SentinelOne Singularity Endpoint because we can scale up and scale down as per requirement.
Security Analyst at a media company with 501-1,000 employees
The cloud-based management model makes it easier to onboard, manage, and monitor large numbers of endpoints without needing additional backend infrastructure.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
 

Stability Issues

Sentiment score
7.9
MetricStream is stable, effective for tasks, despite occasional complexities and data losses, ensuring smooth operations and user experience.
Sentiment score
8.0
SentinelOne Singularity Endpoint is praised for stability, reliable threat detection, minimal crashes, and improved performance with consistent updates.
MetricStream performs well in managing large volumes of data.
Business Analyst at a energy/utilities company with 10,001+ employees
We had the necessary infrastructure in place, including minimum server space and RAM requirements, so we did not experience any outages or issues.
Deputy Manager at a construction company with 10,001+ employees
I experience more data losses and flow control issues as data volume increases.
Software Engineer at a tech vendor with 10,001+ employees
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
Information Security Officer at a tech vendor with 51-200 employees
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
Associate Vice President at Novac Technology Solutions
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
 

Room For Improvement

MetricStream needs an improved UI, mobile enhancements, better integration, and more intuitive low-code tools for optimal performance.
SentinelOne Singularity Endpoint needs dashboard customization, support responsiveness, UI navigation improvements, and better third-party integration with reduced resource consumption.
Low-code or no-code enhancements and easier integration with enterprise systems such as SharePoint, ServiceNow, SAP, or Azure DevOps could reduce implementation effort and operational time.
Business Analyst at a energy/utilities company with 10,001+ employees
We desire a product that does not require development teams for customization but enables users to make configurations or adjustments with little effort.
GRC Senior Manager at a tech vendor with 10,001+ employees
There is a need to improve form loading performance and address potential data loss when multiple users submit forms simultaneously.
Software Engineer at a tech vendor with 10,001+ employees
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Cyber Security Trainee at DataSpace Academy
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
 

Setup Cost

MetricStream's pricing is costly but worthwhile due to flexibility and effectiveness, though customization requires additional fees.
SentinelOne's pricing is competitive at $6-$10 per device monthly, offering value for features, cheaper than CrowdStrike.
MetricStream is a bit costly.
GRC Senior Manager at a tech vendor with 10,001+ employees
MetricStream is a very costly application; we cannot save money.
Quality Management at a pharma/biotech company with 10,001+ employees
Despite having to extend our budget to accommodate it.
Deputy Manager at a construction company with 10,001+ employees
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

MetricStream enhances risk management, efficiency, and decision-making with customizable solutions and streamlined compliance for diverse sectors.
SentinelOne enhances security with real-time threat detection, AI-driven insights, and automation, streamlining integration and central management.
We have had the ability to essentially write SQL code that allows us to develop a report in real time that gives us insight into various different KPIs or KRIs leveraged across the organization.
Owner at a consultancy with 1-10 employees
Control and compliance mapping was one of the most powerful features for NERC compliance as we can map NERC standards and requirements directly to controls, risks, evidence, and corrective actions, creating end-to-end traceability.
Business Analyst at a energy/utilities company with 10,001+ employees
The best features that MetricStream offers for the automation of audits include the alerting system and the ability to attach evidence.
Student at a university with 501-1,000 employees
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

MetricStream
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), GRC (2nd), IT Governance (2nd), IT Vendor Risk Management (4th)
SentinelOne Singularity End...
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
286
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), AI-Powered Cybersecurity Platforms (2nd), AI Observability (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. MetricStream is designed for GRC and holds a mindshare of 3.2%, down 5.3% compared to last year.
SentinelOne Singularity Endpoint, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.3% mindshare, down 5.6% since last year.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
RSA Archer6.0%
OneTrust GRC2.9%
Other87.9%
GRC
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Endpoint5.3%
CrowdStrike Falcon7.2%
Microsoft Defender for Endpoint5.6%
Other81.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
10%
Real Estate/Law Firm
9%
Healthcare Company
9%
Outsourcing Company
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise73
Large Enterprise98
 

Questions from the Community

What needs improvement with MetricStream?
I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...
What is your primary use case for MetricStream?
My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...
What advice do you have for others considering MetricStream?
My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the pricing.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity, Singularity Platform
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: August 2026.
911,493 professionals have used our research since 2012.