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McAfee Web Protection [EOL] vs OpenText Core DNS Protection​ vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
James Selby - PeerSpot reviewer
Offers reasonable pricing and solid scalability in the enterprise context
In my limited experience with Webroot, it has shown good scalability, particularly in the enterprise context. When it comes to Webroot DNS, I find it to be a nice solution but prefer a more comprehensive approach. I lean towards XDR vendors that can integrate DNS protection into a unified dashboard, especially as traditional anti-malware solutions like Webroot face challenges with evolving threat actors. Currently, I have around 60,000 Webroot users for anti-malware, but for DNS protection, it is a fraction—about one or two percent—since some clients opt for other solutions. Traditional anti-malware technology is becoming less effective against sophisticated threats.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"Provides good accessibility and handles any overload very well."
"The solution is not too expensive. It's affordable."
"The most valuable feature is the ease in the configuration for security roles."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"The stability has a good standard right now."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"DNS protection is valuable."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Overall, we're very happy with our product."
"The security is excellent."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution is stable and reliable."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
 

Cons

"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"Lacking filter for spam."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"The solution should be more proactive in regards to sending you updates."
"It needs to be more secure for production environments."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"The price could be improved."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Sometimes, support isn't available."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Currently, the solution's interface is not that user-friendly."
"Technical support could be better."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
 

Pricing and Cost Advice

"The license number would be approximately $35,000."
"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"$150 Canadian per year."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
Information not available
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The price is competitive. It's not cheap and it's not expensive."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Our monthly fee is around R3000."
"The tool is moderately priced."
"The pricing for Zscaler Internet Access could be made cheaper."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Comms Service Provider
13%
Wellness & Fitness Company
11%
Educational Organization
7%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
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Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
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Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
SecureAnywhere DNS Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
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