We performed a comparison between McAfee Web Protection [EOL], Webroot DNS Protection, and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Internet Security."The product is quite an effective firewall."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"The most valuable feature is the ease in the configuration for security roles."
"McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured."
"The solution does what it's meant to do."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"Provides good accessibility and handles any overload very well."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"DNS protection is valuable."
"The dashboard of the solution is a valuable feature."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"The most valuable feature is bandwidth control."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The solution’s customer service is good."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The solution is stable and reliable."
"Lacking filter for spam."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"The solution should be more proactive in regards to sending you updates."
"We need a better customer experience and more flexibility in the product."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."
"The price could be improved."
"It needs to be more secure for production environments."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"There are a few features that are not compatible with the Azure cloud."
"In terms of user experience, it could be better."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"They could provide more time for the onboarding the training of an IT person."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Technical support could be better."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
