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Matterport vs New Relic Solutions [Private Offer Only] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Matterport
Ranking in AWS Marketplace
7th
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CA
Resource Technology Senior Vdc Engineer at reiSource
Detailed 360° site capture has transformed project documentation and now streamlines insurance claims
Matterport needs to find a way to do what they are doing with SLAM instead of terrestrial. The biggest drawback to Matterport these days, and why other tools are being used, is that you only have a certain amount of time to capture data, and unfortunately, terrestrial devices do not really allow for that. Second, you have not made it permanent for manually aligning captures in the Matterport app. Every now and then it allows me to do a manual align, but that needs to be a standard feature. Instead of saying, 'I cannot find any alignment, please scan again,' it should give me the option of just moving the alignment myself. I understand that Matterport is built for you to need to do things in a certain sequence, but the reality is that sometimes I have to go back to rooms later on. Sometimes there are rooms that are symmetrical, and in those cases, it can really help if you have some user input. It saves a lot of time and it saves a lot of capture time. On top of all of that, the actual application itself is very unstable. You reach a certain amount of captures and the device does not work anymore. But then that messes up the entire workflow. If the project is too big to work on the app and I have to build another one, I need to create two projects and then wait for those to merge. And then I have to take both projects individually and align them to each other and let that merge again. So now I am talking about waiting a day for the thing to automatically align, and then I have to merge it manually, and then wait a day for those results. So instead of getting results in one day, I have to do it in two days, and it is all because of the reliability of the application. I think that Matterport is overpriced. At this point, there should be some SLAM integration with maybe terrestrial as an anchor if needed. And if they want to push all of these products such as CAD and point clouds from their data sets, then they should truly work on making sure that that data is accurate enough for what it needs to do. The market is oversaturated with people with Matterport devices trying to do Lidar jobs, but the accuracy is not good enough. Getting a CAD plan exported, but it is not a vector, and it is a locked-down PDF essentially makes it useless. If you want to keep things locked down and not able to be vectorized, then that seems to say a lot about the accuracy, in which case point clouds and vector CAD should not be available at all. I think that there is much to be improved. There should never be a situation where Matterport cannot find data to match and it asks me to rescan. At the end of the day, if it was using photogrammetry and something such as lighting was the reason why it cannot find any alignment points, that would be one thing, but you have Lidar included. So if you have Lidar, that means there are overlapping points, and if there are overlapping points, there should always be a match. If you cannot find a match, that means that your algorithm is not mature enough or your Lidar data is not actually accurate enough. The scalability is pretty low, considering the fact that the price to scale up sites is already immensely high, and there is no benefit to having multiple devices at a time. You can capture a site faster, but as I said, it ends up taking the same amount of time by the time it auto-processes it, I manually merge, and then have to wait for that merger to process. Somebody can go and get half of it done in one day, half of it done in another, and it will take the same amount of time. Matterport needs to find a way in its apps to allow me to merge prior to doing the full processing, so that way I do not lose that same time twice. Pricing is pretty straightforward, but it is overpriced. That is the reason I found a solution to take my Matterport spaces down and put them on a local desktop so that way it can be embedded, shared, or kept locally. The first reason is for security purposes. The second reason is because the price is entirely too high, but I understand that once you are in this ecosystem, it is hard to leave. There is only a tool, I think Doxel, which will allow me to transfer over Matterport projects into their ecosystem so that at least on their site, I can access the scans done for Matterport as well as from their own software. But there is no solution to actually take your data from Matterport and move it somewhere else. So once you join, you are basically locked in. And the unfortunate thing is that it is really set up for real estate tours as far as the pricing is concerned. So if you are using it for anything other than that, you are definitely overpaying.
Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really appreciate whoever introduced Matterport and enjoy working with this equipment and its software."
"I estimate that we save about 60% of the time that would be spent going back to the site to keep re-measuring and confirming."
"In our project Naiken Labo, by filming with Matterport, I have seen benefits such as increasing customers' visitation rates and making it easier for them to come to the stores."
"Matterport positively impacts my organization because I can perform many scans, and these scans are registered in an app that I can check in real time."
"Matterport positively impacts my organization because what you see is what you get, capturing the authenticity of the spaces, thereby cutting down potential client issues since the representation is true to the actual space."
"Matterport is a very handy software; it is very user-friendly, and I love using it while working."
"Matterport has impacted my organization positively because we don't have to all go to the construction sites."
"Matterport is basically an international standard that allows, in and of itself, to make contact with customers, create new customers and retain them, and offer cutting-edge technology."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
 

Cons

"Regarding Matterport's scalability, I find it very difficult to assess because it is very expensive."
"I am generally satisfied with Matterport, but I feel that if the shooting method were improved a bit, it would become easier to use."
"I think Matterport could be improved with better integration with CAD systems."
"The only challenge I have experienced with Matterport is the need for improved capturing methods."
"I personally use the Pro2 version of Matterport, which uses infrared detectors, but I find scanning outdoors frustrating because its accuracy is affected by sunlight."
"I wish Matterport had different kinds of prices for every country. For Brazil or South America, you are charging the same price that you charge in the US, which I think is not fair because here we are not able to charge the same price that people charge in the US."
"The scalability is pretty low, considering the fact that the price to scale up sites is already immensely high, and there is no benefit to having multiple devices at a time."
"Regarding accuracy, Matterport's accuracy is basically good, but not the very best because, as I mentioned earlier, it shows the ducts and everything; it does not show the proper imagery system or the accurate output in results."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
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Top Industries

By visitors reading reviews
Construction Company
32%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with Matterport?
For Pro 2, I find it hard to scan outdoors because it is not compatible. With the introduction of Pro 3, I can use that for outdoor scanning as well. I think all the features are really cool, altho...
What is your primary use case for Matterport?
My main use case for Matterport involves documenting the parking garages in Toronto to help the design team identify the cameras and new technologies they want to install, including placements. I u...
What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Matterport vs. New Relic Solutions [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.