Marvis Virtual Network Assistant vs NinjaOne comparison

Marvis Virtual Network Assi...

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Executive SummaryUpdated on Oct 10, 2024

NinjaOne and Marvis Virtual Network Assistant are key players in the IT management sector. While both have distinct advantages, Marvis may have the upper hand with its advanced features, despite its higher cost, indicating a solid investment for future-focused organizations.

Features: NinjaOne is known for its automation capabilities, remote management, and efficiency in IT support tasks. Marvis, however, provides advanced AI-driven network management, predictive analytics, and superior network-specific functionalities.

Room for Improvement:NinjaOne could enhance its AI capabilities, expand its network-focused features, and improve its cloud-native solutions. Marvis might benefit from more competitive pricing options, improved user training resources, and streamlined support operations to increase accessibility for broader user bases.

Ease of Deployment and Customer Service: Marvis features swift deployment with cloud-based integration and emphasizes AI in customer interactions. NinjaOne delivers a hybrid deployment model prioritizing ease of setup and comprehensive customer support. Marvis is noted for its cloud-centric and innovative approach, while NinjaOne is recognized for supportive onboarding and hybrid flexibility.

Pricing and ROI: NinjaOne is cost-effective, offering strong ROI through competitive pricing and efficient resource management. Marvis, though more expensive, provides significant ROI through enhanced network visibility and advanced problem-solving capabilities, making it advantageous for technology-driven enterprises focused on proactive strategies.

To learn more, read our detailed Marvis Virtual Network Assistant vs. NinjaOne Report (Updated: July 2025).

Marvis Virtual Network Assistant vs. NinjaOne

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Marvis Virtual Network Assi...

Ranking in Network Monitoring Software

50th

Average Rating

9.0

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

32nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Marvis Virtual Network Assistant is 0.2%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

PRADIPJOSHI

Owner at a transportation company with 11-50 employees

Used for troubleshooting and receiving real-time alerts and works on artificial intelligence

I always recommend Marvis to every customer because it requires no additional direct involvement. Marvis has been developed well using AI and machine learning technology. Its AI engine updates itself regularly, which is a beneficial feature. I request that Juniper integrate a cloud identity engine and simplify the Microsoft Azure Active Directory Services integration with the SRX hardware firewall. Additionally, the SRX firewall needs a more robust graphical user interface. Currently, we can only configure the SRX using the CLI; if a wrong command is entered, restoring it cannot be easy. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."

"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."

"The most important aspect of this tool is the security it provides our company."

"It just works as advertised and serves the purpose for which we got it."

"Good at managing updates and for remote support."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The software's automation tools have solved critical deployment problems for small businesses."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

More NinjaOne pros

Cons

"It should add real-time application visibility."

"It would be a good idea to integrate the solution to support other vendors besides Juniper."

"I want NinjaOne to improve the reports."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"NinjaOne's dashboard could be easier to use."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"NinjaOne's reporting module is cumbersome."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The network monitoring needs to be improved."

"Lacks sufficient integrations with other PSAs."

More NinjaOne cons

Pricing and Cost Advice

"Marvis Virtual Network Assistant is not an expensive solution."

"NinjaRMM uses a subscription model."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

22%

Retailer

12%

Manufacturing Company

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?

Marvis Virtual Network Assistant is not an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What needs improvement with Marvis Virtual Network Assistant?

It should add real-time application visibility. Marvis's interface is good. We don't need any additional interface. However, if it could accept voice commands, that would be a great improvement

What is your primary use case for Marvis Virtual Network Assistant?

It is mainly used for troubleshooting and receiving real-time alerts. Marvis makes it easy to track the issue by providing specific information, like the exact time the connection was lost. It simp...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Network Monitoring Software

August 2025

Download Marvis Virtual Network Assistant product report

Download NinjaOne product report

August 2025

Overview

Marvis is the first network assistant in the industry to bring conversational AI to networking, transforming the way IT teams interact and engage with enterprise networks. In the era of AIOps, Marvis delivers streamlined operations, simplified troubleshooting, and remarkable user experiences.

Juniper

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Information Not Available

Status Pros, Mitchell and Company