ManageEngine OpManager vs Observer GigaStor comparison

ManageEngine and Viavi Solutions are both solutions in the Network Monitoring Software category. ManageEngine is ranked #15 with an average rating of 8.2, while Viavi Solutions is ranked #84. ManageEngine holds a 1.5% mindshare in NMS, compared to Viavi Solutions’s 0.5% mindshare. Additionally, 82% of ManageEngine users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

ManageEngine OpManager

Read 56 ManageEngine OpManager reviews

7,680 Views
7,373 Comparison Views

82% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

2,796 Views
1,761 Comparison Views

100% willing to recommend

ManageEngine OpManager

Observer GigaStor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Observer GigaStor compete in the network management and monitoring domain. ManageEngine OpManager is preferred for its competitive pricing and support, whereas Observer GigaStor stands out with its advanced feature set, justifying a higher cost.

Features: ManageEngine OpManager provides real-time bandwidth monitoring, network mapping, and fault management. Observer GigaStor offers high-capacity recording, detailed packet analysis, and enhanced forensic capabilities, with a focus on packet-level diagnostics.

Room for Improvement: ManageEngine OpManager could benefit from higher scalability options, improved detailed analysis tools, and more advanced security features. Observer GigaStor may improve in areas like simplifying its setup process, enhancing user interface intuitiveness, and offering better cost accessibility for a broader audience.

Ease of Deployment and Customer Service: ManageEngine OpManager is known for its straightforward installation and robust customer support. Observer GigaStor requires a more complex setup due to its advanced features, with customer service that may not be as accessible.

Pricing and ROI: ManageEngine OpManager is attractive for its lower entry cost and quicker ROI. Observer GigaStor involves a higher initial investment, justified by its capability to solve complex troubleshooting scenarios.

To learn more, read our detailed ManageEngine OpManager vs. Observer GigaStor Report (Updated: August 2026).

Buyer's Guide

ManageEngine OpManager vs. Observer GigaStor

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

15th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Observer GigaStor

Ranking in Network Monitoring Software

84th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (14th), Network Packet Broker (NPB) (8th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.6% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ManageEngine OpManager	1.5%
Observer GigaStor	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

Llahir Albar

Technical Solution Specialist at Crypto-gen

Has helped centrally manage users and assets while making operational tasks more efficient

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"The dashboard, versatility and larger horizon are valuable."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training, which is very useful if you are managing a large environment."

"It has more functionality than what we use it for, so I think it's overall a good solution."

"Some of the useful features are NetFlow and analytics."

"The product provides intensive reports."

"Concerning the ROI from ManageEngine OpManager, we're very happy and satisfied because we didn't have to pay for additional overheads, particularly because we now don't need that many admins, so we were able to save."

"The dashboard is unique and user-friendly."

More ManageEngine OpManager pros

"Go take a look at it. It's a great product and has great capabilities."

"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

More Observer GigaStor pros

Cons

"There are some concerns with the recording performance of ManageEngine OpManager. It does not offer accurate monitoring when compared to SolarWinds."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."

"ManageEngine OpManager could improve by adding network device control capabilities."

"They should add more features to URL monitoring."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"The integration with various OEM products could be simplified."

"This product is little bit slow sometimes."

More ManageEngine OpManager cons

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"I would like to have more than 4TB of storage available in the portable version of this solution."

Pricing and Cost Advice

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"It is reasonably priced."

"ManageEngine OpManager has a three-tier licensing model."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The price for ManageEngine OpManager is average."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"ManageEngine OpManager is cheaper than SolarWinds."

More ManageEngine OpManager pricing and cost advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

Comms Service Provider

Construction Company

18%

Financial Services Firm

14%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	15
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?

Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...

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What needs improvement with ManageEngine OpManager?

ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...

See all answers

What is your primary use case for ManageEngine OpManager?

I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...

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Comparisons

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Compared 10% of the time

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Compared 6% of the time

LibreNMS vs ManageEngine OpManager

Compared 5% of the time

OpenNMS vs ManageEngine OpManager

Compared 5% of the time

ScienceLogic vs ManageEngine OpManager

Compared 5% of the time

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Wireshark vs Observer GigaStor

Compared 14% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 6% of the time

IxChariot vs Observer GigaStor

Compared 6% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 6% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

August 2026

Download ManageEngine OpManager product report

Buyer's Guide

Observer GigaStor

August 2026

Download Observer GigaStor product report

Also Known As

OpManager

No data available

Overview

ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.

Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.

What are the key features of ManageEngine OpManager?

Network Reporting: Provides detailed reports for network performance.
Real-time Monitoring: Offers continuous monitoring of network parameters.
Customizable Dashboards: Allows for personalized dashboard setups for unique insights.
Topology Maps: Visualizes network layout for easier management.
Device Monitoring: Ensures all network devices are operating efficiently.
Automation: Streamlines network operations with automated tasks.
Firewall Analyzer: Enhances security measures and performance monitoring.
NetFlow: Analyzes bandwidth usage and traffic patterns.
Application Manager: Monitors server and application performance.

What benefits should users expect from ManageEngine OpManager?

Improved Network Performance: Real-time insights enhance network efficiency.
Proactive Alerts: Early warnings help address issues before they escalate.
Ease of Integration: Simplifies management with comprehensive integration features.
Scalability: Supports growth with multi-location deployment capabilities.

ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.

ManageEngine

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

ManageEngine OpManager vs. Observer GigaStor

August 2026

Free Report: ManageEngine OpManager vs. Observer GigaStor

Find out what your peers are saying about ManageEngine OpManager vs. Observer GigaStor and other solutions. Updated: August 2026.

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