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ManageEngine IT360 vs Meraki Dashboard comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (71st)
Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
ManageEngine IT3600.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"It is easy to identify and collect information from all of the nodes on the network."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The most valuable feature is its simplicity in navigating through the dashboard."
"Meraki Dashboard has impacted my organization positively by making management of the large number of networks that we have much easier."
"The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components."
"This solution now saves us time, and I like the added features that the Meraki dashboard offers."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"You don't have to be a network engineer to use it."
"The stability has been amazing. I don't have to manage it a 10th as much as I have to manage my Cisco stuff."
"This is a product that I can recommend."
 

Cons

"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
"You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device."
"For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall."
"The solution can be expensive."
"Regarding visibility, I have had better experiences with Auvik network management for end-to-end visibility."
"Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications."
"The aspect I do not prefer about Meraki Dashboard is that it is on cloud and you are exposing your management plan to the cloud."
"The pricing for this solution needs to be improved."
"The process of setting up cost and licensing was not quick. It was pretty clunky and it was a challenge."
 

Pricing and Cost Advice

Information not available
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"From a pricing perspective, they are still expensive."
"You don't have to pay for the dashboard."
"The licensing fees are $180 USD, per AP, for three years."
"The Meraki Dashboard has more competitive pricing."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
17%
Manufacturing Company
8%
Computer Software Company
7%
Outsourcing Company
12%
Construction Company
9%
Healthcare Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise34
 

Questions from the Community

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What is your experience regarding pricing and costs for Meraki Dashboard?
Regarding their pricing, the company I work for, Akkodis, was acquired by Adecco in 2022, so I am using the same technologies and I am somehow on the contract regarding Meraki purchase and so on. P...
What needs improvement with Meraki Dashboard?
The main aspect I would like to see improved in Meraki Dashboard is the dependency on cloud connectivity for centralized management. If the primary Internet or ISP connection goes down, access to t...
What is your primary use case for Meraki Dashboard?
We have deployed the Meraki Dashboard for centralized management and monitoring of all devices, appliances, and sensors across two shopping malls. The shopping malls are connected across different ...
 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about ManageEngine IT360 vs. Meraki Dashboard and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.