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ManageEngine Applications Manager vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
46th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (33rd)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
Mobile APM (6th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ManageEngine Applications Manager is 0.8%, up from 0.6% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Workspace ONE Intelligence0.5%
ManageEngine Applications Manager0.8%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is its ease of use."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"For a small organization, I think ManageEngine is pretty nice, I think it's enough."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"Applications Manager helps businesses ensure their revenue-critical applications meet end user expectations."
"Depending on the size of the environment, this is a solution that I recommend."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"Integration is also very easy."
"I would rate Workspace ONE Intelligence nine out of ten."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
 

Cons

"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Lacks an SIEM solution which can be found in other products."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"I would like the solution to improve the ability to track services."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The main issue with ManageEngine is that it only functions as a record-keeping system, it has never had an IT framework in place."
"It can’t be configured to store APM Insight data for more than one month."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"It is a cost-effective solution."
"Its price is good."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
report
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909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
14%
Manufacturing Company
14%
Comms Service Provider
11%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

Applications Manager
Apteligent, Crittercism
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about ManageEngine Applications Manager vs. Workspace ONE Intelligence and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.