We performed a comparison between ManageEngine Applications Manager and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The most valuable feature of this solution is its ease of use."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The initial setup was straightforward, without complexity."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"I am impressed with the tool's reporting feature which is simple."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"You can monitor performance counters effortlessly."
"What I've found most valuable about the solution is that it's scalable."
"We can proactively fix historical issues, so we won't face those problems in future."
"The stability is fantastic."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The most valuable feature of this solution is the alerts."
"Their support team is efficient, and it is easy to set up."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The problem is that implementation requires a significant amount of mapping effort."
"The dashboards in the interface need a lot of work."
"One area of improvement is the dashboard should be more readable and available."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"The root cause analysis and installation faults are not clear."
"Robustness of network element mapping tool could be better"
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"The solution's customer service is not very good because the support takes too long."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
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ManageEngine Applications Manager is ranked 30th in Cloud Monitoring Software with 15 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. ManageEngine Applications Manager is rated 7.6, while SolarWinds NPM is rated 8.2. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ManageEngine Applications Manager vs. SolarWinds NPM report.
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