M-Files vs OpenText Content Management comparison

The compared M-Files and OpenText solutions aren't in the same category. M-Files is ranked #10 in DMS , and holds a 7.8% mindshare in the category. OpenText is ranked #3 in ECM , with an average rating of 7.7, and holds a 10.1% mindshare. Additionally, 75% of M-Files users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

M-Files

Read 2 M-Files reviews

985 Views
325 Comparison Views

75% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

3,437 Views
3,025 Comparison Views

96% willing to recommend

M-Files

OpenText Content Management

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Executive Summary

We performed a comparison between M-Files and OpenText Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Hyland, Microsoft, DocuWare and others in Document Management Software.

To learn more, read our detailed Document Management Software Report (Updated: September 2025).

Buyer's Guide

Document Management Software

September 2025

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Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

M-Files

Average Rating

9.0

Number of Reviews

Ranking in other categories

Document Management Software (10th)

OpenText Content Management

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (3rd), Content Collaboration Platforms (12th)

Mindshare comparison

While both are Content Management solutions, they serve different purposes. M-Files is designed for Document Management Software and holds a mindshare of 7.8%, up 6.4% compared to last year.
OpenText Content Management, on the other hand, focuses on Enterprise Content Management, holds 10.1% mindshare, down 10.8% since last year.

Document Management Software Market Share Distribution
Product	Market Share (%)
M-Files	7.8%
Alfresco	15.4%
Microsoft Purview Data Lifecycle Management	11.6%
Other	65.2%

Document Management Software

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Content Management	10.1%
SharePoint	15.1%
OpenText Documentum Content Management	10.6%
Other	64.2%

Enterprise Content Management

Featured Reviews

Laurie NYlund

Director of IT at JH Kelly

Good workflows, and it is easy to use with a dashboard that improves contract visibility

My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"We can configure the solution with any industry's products per customer requirements."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"Most of our customers are very fond of the upgraded smart user interface."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."

Cons

"The integration with other products needs to be improved."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"The solution's performance, stability, and consistency could be improved."

"User interface needs improvement (at least in the version we are using, desktop client)."

"The tool's documentation is not proper and has missing information like steps."

"A dashboard with information would be nice to see."

"The solution should work better with partners and be more developer-friendly."

Pricing and Cost Advice

"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."

"The solution is expensive."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"Both Open Text ECM and IBM File share are expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The product is pricey."

"OpenText Extended ECM is an expensive solution."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Government

Comms Service Provider

Government

14%

Computer Software Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

Ask a question

Earn 20 points

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

See all answers

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

See all answers

Comparisons

SharePoint vs M-Files

Compared 27% of the time

Microsoft Purview Data Lifecycle Management vs M-Files

Compared 13% of the time

Alfresco vs M-Files

Compared 12% of the time

IBM FileNet vs M-Files

Compared 11% of the time

OpenText Content Manager vs M-Files

Compared 3% of the time

More M-Files Competitors

SharePoint vs OpenText Content Management

Compared 16% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 13% of the time

IBM FileNet vs OpenText Content Management

Compared 12% of the time

Alfresco vs OpenText Content Management

Compared 9% of the time

Hyland OnBase vs OpenText Content Management

Compared 8% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Document Management Software

September 2025

Download M-Files product report

Buyer's Guide

OpenText Content Management

August 2025

Download OpenText Content Management product report

Also Known As

No data available

OpenText Content Suite Platform, OpenText Core Share

Overview

M-Files is the leading platform for knowledge work automation. With M-Files, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start your free trial OR Schedule a demo. For more information, visit www.m-files.com.

M-Files

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Document Management Software

September 2025

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