We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"An SAP user can store documents directly into OpenText without a connector."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Simplicity to roll out, features available, customization options."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Scalability is great. We can extend areas horizontally and vertically."
"We can configure the solution with any industry's products per customer requirements."
"Most of our customers are very fond of the upgraded smart user interface."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The integration with other products needs to be improved."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The tool's documentation is not proper and has missing information like steps."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The solution should work better with partners and be more developer-friendly."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"A dashboard with information would be nice to see."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, IBM FileNet, OpenText Documentum, Microsoft Purview Records Management and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Core Share.
We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
