Try our new research platform with insights from 80,000+ expert users

Loom Systems vs Zenoss Cloud comparison

ServiceNow and Zenoss are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #64, while Zenoss is ranked #53. ServiceNow holds a 0.2% mindshare in IM, compared to Zenoss’s 0.5% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
Loom Systems
Read 4 Loom Systems reviews
  • 285 Views
  • 175 Comparison Views
80% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 704 Views
  • 492 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and Loom Systems are competitive products in the IT monitoring space. Zenoss Cloud takes the lead in comprehensive data collection and analysis, while Loom Systems stands out with advanced AI features favored for specific use cases.

Features: Zenoss Cloud offers real-time analytics, and extensive integration capabilities, and supports seamless operations across diverse IT environments. Loom Systems emphasizes proactive anomaly detection, with AI-driven insights and advanced predictive analytics.

Room for Improvement: Zenoss Cloud could enhance its AI capabilities, reduce initial setup complexity, and optimize cost-effectiveness for smaller businesses. Loom Systems would benefit from expanding data integration options, improving real-time data processing, and strengthening its analytics flexibility for varied environments.

Ease of Deployment and Customer Service: Zenoss Cloud offers flexible deployment with strong support and comprehensive documentation, simplifying the integration process. Loom Systems features rapid deployment enabled by cloud-native architecture and accessible customer service, providing assistance in initial setups.

Pricing and ROI: Zenoss Cloud involves higher initial costs, justified by its long-term ROI through robust features and scalability. Loom Systems is a cost-effective choice with low initial setup expenses and strong ROI for organizations seeking advanced AI functionality without significant upfront investment.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Loom Systems vs. Zenoss Cloud Report (Updated: April 2025).
Buyer's Guide
Loom Systems vs. Zenoss Cloud
April 2025
Download the complete report
Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
Zenoss Cloud
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (23rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"You can develop your own apps within Loom, and they can be configured very simply."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
 

Cons

"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The AI aspect needs to improve."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

Information not available
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
report
See which vendors are best for you
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
See recommendations
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
See all answers
 

Comparisons

No data available
Zabbix vs Zenoss Cloud Logo
Zabbix vs Zenoss Cloud
Compared 38% of the time
Nagios XI vs Zenoss Cloud Logo
Nagios XI vs Zenoss Cloud
Compared 35% of the time
SolarWinds AppOptics vs Zenoss Cloud Logo
SolarWinds AppOptics vs Zenoss Cloud
Compared 15% of the time
Centreon vs Zenoss Cloud Logo
Centreon vs Zenoss Cloud
Compared 12% of the time
More Zenoss Cloud Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
April 2025
Loom Systems reportDownload Loom Systems product report
Buyer's Guide
Zenoss Cloud
April 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
Loom Systems vs. Zenoss Cloud
April 2025
Free Report: Loom Systems vs. Zenoss Cloud
Find out what your peers are saying about Loom Systems vs. Zenoss Cloud and other solutions. Updated: April 2025.
DOWNLOAD NOW
850,028 professionals have used our research since 2012.
See our Loom Systems vs. Zenoss Cloud report.
See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.