LogicMonitor vs SolarWinds Network Automation Manager comparison

LogicMonitor and SolarWinds are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #23 with an average rating of 9.0, while SolarWinds is ranked #106. LogicMonitor holds a 1.8% mindshare in NMS, compared to SolarWinds’s 0.1% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

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1,324 Comparison Views

100% willing to recommend

SolarWinds Network Automati...

Read 2 SolarWinds Network Automation Manager reviews

159 Views
76 Comparison Views

50% willing to recommend

LogicMonitor

SolarWinds Network Automati...

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Executive SummaryUpdated on Oct 10, 2024

LogicMonitor and SolarWinds Network Automation Manager are rival products in network management and automated monitoring solutions. LogicMonitor is favored for its user-friendliness and scalability, while SolarWinds Network Automation Manager is acknowledged for its comprehensive network management features. LogicMonitor is seen as more cost-effective, but the rich feature set of SolarWinds makes it appealing for larger, complex networks.

Features: LogicMonitor includes strong cloud-based infrastructure, exceptional monitoring, and detailed reporting capabilities. SolarWinds Network Automation Manager provides network path analysis, dynamic network topology mapping, and enhanced network control valued by enterprise networks.

Room for Improvement: LogicMonitor could enhance its network path analysis, increase customization options, and improve integration with legacy systems. SolarWinds Network Automation Manager needs easier deployment processes, streamlined user interface, and faster initial setup times.

Ease of Deployment and Customer Service: LogicMonitor's cloud-based deployment simplifies integration and scaling with robust customer support and quick response times. SolarWinds requires on-premise installation, demanding initial effort but offering extensive customization. Though SolarWinds provides comprehensive support, the system's complexity may necessitate additional technical help.

Pricing and ROI: LogicMonitor offers an attractive price with lower setup costs, delivering strong ROI especially for small to mid-sized businesses. SolarWinds Network Automation Manager, despite a higher price, provides significant long-term value and ROI for those with expansive network needs willing to invest in its capabilities.

To learn more, read our detailed LogicMonitor vs. SolarWinds Network Automation Manager Report (Updated: June 2025).

Buyer's Guide

LogicMonitor vs. SolarWinds Network Automation Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

23rd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), IT Infrastructure Monitoring (22nd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (12th)

SolarWinds Network Automati...

Ranking in Network Monitoring Software

106th

Average Rating

5.6

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

Network Automation (17th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.8%, down from 2.4% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Manish Bansod

Assistant Manager at a construction company with 5,001-10,000 employees

A feature-packed solution with excellent stability and a notification system

LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Threat detection failures, poor technical support, and expensive

We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."

More LogicMonitor pros

"The solution offers so many great resources, it makes them a powerhouse in the market."

"The installation is easy."

Cons

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

More LogicMonitor cons

"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."

"The price could be a bit lower."

Pricing and Cost Advice

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"We pay for the enterprise tech support."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

More LogicMonitor pricing and cost advice

"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Educational Organization

22%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Buyer's Guide

LogicMonitor

June 2025

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Buyer's Guide

Network Automation

June 2025

SolarWinds Network Automation Manager report

Download SolarWinds Network Automation Manager product report

Also Known As

No data available

SolarWinds NAM

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.

SolarWinds

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Maalem Financing Company, School City of Hammond

Buyer's Guide

LogicMonitor vs. SolarWinds Network Automation Manager

June 2025

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Find out what your peers are saying about LogicMonitor vs. SolarWinds Network Automation Manager and other solutions. Updated: June 2025.

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