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LogicMonitor vs NetCrunch comparison

LogicMonitor and AdRem Software are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #24 with an average rating of 9.3, while AdRem Software is ranked #79. LogicMonitor holds a 1.9% mindshare in NMS, compared to AdRem Software’s 0.4% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of AdRem Software users who would recommend it.
LogicMonitor
Read 27 LogicMonitor reviews
  • 4,380 Views
  • 2,759 Comparison Views
100% willing to recommend
NetCrunch
Read 3 NetCrunch reviews
  • 644 Views
  • 451 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

NetCrunch and LogicMonitor are competing in the network monitoring space. NetCrunch seems to hold an advantage in pricing and customer support, while LogicMonitor is strong in advanced features despite higher costs.

Features: NetCrunch offers comprehensive network monitoring with automatic network discovery, visualization tools, and robust alert management. LogicMonitor provides advanced cloud monitoring, extensive integrations, and deeper insights for IT environments.

Room for Improvement: NetCrunch could benefit from enhanced cloud monitoring, more integrations, and a streamlined reporting interface. LogicMonitor might improve its initial configuration ease, offline capabilities, and in-depth visualization options.

Ease of Deployment and Customer Service: NetCrunch features a quick deployment process via local installation, offering control over data and responsive support. LogicMonitor, being cloud-based, allows fast setup without hardware needs but requires stable internet and some initial configuration attention.

Pricing and ROI: NetCrunch offers more affordable pricing with competitive licensing, appealing to mid-sized organizations for high ROI. LogicMonitor has a higher price but provides significant value for complex environments with sophisticated features.

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To learn more, read our detailed LogicMonitor vs. NetCrunch Report (Updated: September 2025).
Buyer's Guide
LogicMonitor vs. NetCrunch
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicMonitor
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)
NetCrunch
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (30th), Log Management (69th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. The mindshare of NetCrunch is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
LogicMonitor1.9%
NetCrunch0.4%
Other97.7%
Network Monitoring Software
 

Featured Reviews

Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
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it_user1038504 - PeerSpot reviewer
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."
"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
More LogicMonitor pros
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"While dynamic alerting is great, the overall alerting system can be complex to configure."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"I'd like to see more automation in the tool, especially around remediation."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."
More LogicMonitor cons
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."
"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""
"We pay for the enterprise tech support."
"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."
"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."
"They are expensive for the cloud."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
More LogicMonitor pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
11%
Healthcare Company
8%
Comms Service Provider
13%
Agriculture
11%
Educational Organization
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise8
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
See all answers
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
See all answers
Ask a question
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Comparisons

OpsRamp vs LogicMonitor Logo
OpsRamp vs LogicMonitor
Compared 8% of the time
Zabbix vs LogicMonitor Logo
Zabbix vs LogicMonitor
Compared 7% of the time
Azure Monitor vs LogicMonitor Logo
Azure Monitor vs LogicMonitor
Compared 6% of the time
ThousandEyes vs LogicMonitor Logo
ThousandEyes vs LogicMonitor
Compared 6% of the time
SolarWinds NPM vs LogicMonitor Logo
SolarWinds NPM vs LogicMonitor
Compared 5% of the time
More LogicMonitor Competitors
Zabbix vs NetCrunch Logo
Zabbix vs NetCrunch
Compared 40% of the time
DX Unified Infrastructure Management vs NetCrunch Logo
DX Unified Infrastructure Management vs NetCrunch
Compared 27% of the time
PRTG Network Monitor vs NetCrunch Logo
PRTG Network Monitor vs NetCrunch
Compared 19% of the time
SolarWinds NPM vs NetCrunch Logo
SolarWinds NPM vs NetCrunch
Compared 15% of the time
More NetCrunch Competitors
 

Product Reports

Buyer's Guide
LogicMonitor
October 2025
LogicMonitor reportDownload LogicMonitor product report
Buyer's Guide
Network Monitoring Software
October 2025
NetCrunch reportDownload NetCrunch product report
 

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?
  • Customizable Dashboards: Allows personalization of monitoring views.
  • Robust Alerting: Offers advanced alert configurations.
  • API and Plugin Support: Ensures integration with apps like ServiceNow.
  • Dynamic Thresholds: Facilitates proactive issue resolution.
  • Anomaly Detection: Aids in identifying potential issues early.
What ROI should users look for in reviews?
  • Operational Efficiency: Enhanced by detailed visualizations and dashboards.
  • Scalability: Supports growing IT environments effortlessly.
  • Proactive Management: Facilitated by flexible alerting and monitoring.
  • Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

NetCrunch is an all-in-one network monitoring platform designed for hybrid IT environments, offering comprehensive agentless monitoring of thousands of devices across different technologies and platforms.

NetCrunch streamlines network management with automated discovery, configuration, and monitoring through rule-defined policies. It covers monitoring across various environments, providing real-time dashboards, dynamic views, and topology maps. With its versatile features, it supports diverse IT ecosystems efficiently. It offers a node-based license model that enables scalable deployment on-prem, self-hosted in the cloud, or in hybrid settings.

What are NetCrunch's most important features?
  • Agentless Monitoring: Supports devices using SNMP, server metrics, virtualization, cloud platforms, and traffic flows.
  • Automated Discovery: Facilitates network configuration and monitoring via 670+ monitoring packs and sensors.
  • Advanced Alerting: Filters, delays, and correlates alerts to minimize false positives with configurable escalation paths.
  • Real-time Dashboards: Provides dynamic views and automatic topology maps reflecting device status and relationships.
  • Action Scripts: Offers 40+ actions like script execution and device reboot to manage network incidents.
What benefits and ROI can users expect from NetCrunch?
  • Scalability: Simplifies expansion with a node-based licensing model adapting to network growth.
  • Flexibility: Supports on-prem, cloud, or hybrid models for versatile deployment options.
  • Efficiency: Automates routine tasks reducing manual intervention and potential errors.
  • Reliability: Enhances monitoring accuracy with real-time updates and minimized false alerts.
  • Integration Capability: Works with email, SMS, and service integrations for streamlined communication.

NetCrunch is implemented across industries like healthcare and finance, ensuring comprehensive monitoring solutions that accommodate specific protocol and compliance requirements. It's tailored for seamless integration into various IT architectures optimizing monitoring capabilities tailored to industry standards.

AdRem Software
 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Buyer's Guide
LogicMonitor vs. NetCrunch
September 2025
Free Report: LogicMonitor vs. NetCrunch
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