LogicMonitor vs NetCrunch comparison

LogicMonitor and AdRem Software are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #23 with an average rating of 9.0, while AdRem Software is ranked #81. LogicMonitor holds a 1.9% mindshare in NMS, compared to AdRem Software’s 0.3% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of AdRem Software users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

4,729 Views
3,027 Comparison Views

100% willing to recommend

NetCrunch

Read 3 NetCrunch reviews

593 Views
421 Comparison Views

100% willing to recommend

LogicMonitor

NetCrunch

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Executive SummaryUpdated on Oct 9, 2024

NetCrunch and LogicMonitor are competing in the network monitoring space. NetCrunch seems to hold an advantage in pricing and customer support, while LogicMonitor is strong in advanced features despite higher costs.

Features: NetCrunch offers comprehensive network monitoring with automatic network discovery, visualization tools, and robust alert management. LogicMonitor provides advanced cloud monitoring, extensive integrations, and deeper insights for IT environments.

Room for Improvement: NetCrunch could benefit from enhanced cloud monitoring, more integrations, and a streamlined reporting interface. LogicMonitor might improve its initial configuration ease, offline capabilities, and in-depth visualization options.

Ease of Deployment and Customer Service: NetCrunch features a quick deployment process via local installation, offering control over data and responsive support. LogicMonitor, being cloud-based, allows fast setup without hardware needs but requires stable internet and some initial configuration attention.

Pricing and ROI: NetCrunch offers more affordable pricing with competitive licensing, appealing to mid-sized organizations for high ROI. LogicMonitor has a higher price but provides significant value for complex environments with sophisticated features.

To learn more, read our detailed LogicMonitor vs. NetCrunch Report (Updated: August 2025).

Buyer's Guide

LogicMonitor vs. NetCrunch

August 2025

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Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

25th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Container Monitoring (8th), Cloud Monitoring Software (18th), AIOps (12th)

NetCrunch

Ranking in Network Monitoring Software

81st

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Server Monitoring (28th), Log Management (70th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.3% compared to the previous year. The mindshare of NetCrunch is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Reginald Pierre

Senior Systems Administrator, Technical Lead at Connectivity Wireless

A network monitoring platform with a useful reporting feature, but permission-based options could be better

The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

More LogicMonitor pros

"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."

Cons

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

More LogicMonitor cons

"I didn't care for the role-based, permission-based options, which were not the best."

Pricing and Cost Advice

"The solution is not expensive."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Agriculture

11%

Comms Service Provider

11%

Educational Organization

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Comparisons

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Compared 7% of the time

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ThousandEyes vs LogicMonitor

Compared 6% of the time

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Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 6% of the time

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Compared 37% of the time

DX Unified Infrastructure Management vs NetCrunch

Compared 20% of the time

PRTG Network Monitor vs NetCrunch

Compared 17% of the time

SolarWinds NPM vs NetCrunch

Compared 14% of the time

WhatsUp Gold vs NetCrunch

Compared 13% of the time

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Product Reports

Buyer's Guide

LogicMonitor

August 2025

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Buyer's Guide

Network Monitoring Software

August 2025

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Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

NetCrunch is an all-in-one network monitoring platform designed for hybrid IT environments, offering comprehensive agentless monitoring of thousands of devices across different technologies and platforms.

NetCrunch streamlines network management with automated discovery, configuration, and monitoring through rule-defined policies. It covers monitoring across various environments, providing real-time dashboards, dynamic views, and topology maps. With its versatile features, it supports diverse IT ecosystems efficiently. It offers a node-based license model that enables scalable deployment on-prem, self-hosted in the cloud, or in hybrid settings.

What are NetCrunch's most important features?

Agentless Monitoring: Supports devices using SNMP, server metrics, virtualization, cloud platforms, and traffic flows.
Automated Discovery: Facilitates network configuration and monitoring via 670+ monitoring packs and sensors.
Advanced Alerting: Filters, delays, and correlates alerts to minimize false positives with configurable escalation paths.
Real-time Dashboards: Provides dynamic views and automatic topology maps reflecting device status and relationships.
Action Scripts: Offers 40+ actions like script execution and device reboot to manage network incidents.

What benefits and ROI can users expect from NetCrunch?

Scalability: Simplifies expansion with a node-based licensing model adapting to network growth.
Flexibility: Supports on-prem, cloud, or hybrid models for versatile deployment options.
Efficiency: Automates routine tasks reducing manual intervention and potential errors.
Reliability: Enhances monitoring accuracy with real-time updates and minimized false alerts.
Integration Capability: Works with email, SMS, and service integrations for streamlined communication.

NetCrunch is implemented across industries like healthcare and finance, ensuring comprehensive monitoring solutions that accommodate specific protocol and compliance requirements. It's tailored for seamless integration into various IT architectures optimizing monitoring capabilities tailored to industry standards.

AdRem Software

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services

Buyer's Guide

LogicMonitor vs. NetCrunch

August 2025

Free Report: LogicMonitor vs. NetCrunch

Find out what your peers are saying about LogicMonitor vs. NetCrunch and other solutions. Updated: August 2025.

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