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Liquidware Stratusphere UX vs TeamViewer ONE comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liquidware Stratusphere UX
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (10th)
TeamViewer ONE
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Remote Monitoring and Management (RMM) (9th)
 

Featured Reviews

Manjit Chakravarty - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."
"Stratusphere is a highly scalable solution appropriate for small businesses and large organizations."
"Performance monitoring is a valuable feature."
"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."
"TeamViewer Remote Management is very easy and very good for remote work."
"The user interface is fine."
"All the features of TeamViewer Remote Management are very good from my perspective."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"The remote access is most valuable."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful."
"One of the most valuable features has been that it's a remote tool, I think this is a particularly good tool, and it's user-friendly."
 

Cons

"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."
"The dashboard is pretty lackluster compared to its competitors."
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."
"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"Maybe TeamViewer could be improved with more scalability."
"The solution is a little expensive."
"I want TeamViewer Remote Management to incorporate more integrations."
"I would like to see better pricing, more customization, and increased automation."
"It could be more secure."
"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."
"I would like to see better pricing, more customization, and increased automation."
 

Pricing and Cost Advice

"The price varies depending on our model type and the number of users or devices."
"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
"My company uses the free version of TeamViewer Remote Management."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"I have used the free version of the solution."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"Users need to pay a yearly license for TeamViewer Remote Management."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"It is a licensed product."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Healthcare Company
10%
Computer Software Company
9%
Insurance Company
9%
Marketing Services Firm
9%
Manufacturing Company
9%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

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What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

No data available
TeamViewer IoT
 

Overview

 

Sample Customers

U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
Carey Paul Honda
Find out what your peers are saying about Nexthink, Splunk, Cisco and others in Digital Experience Monitoring (DEM). Updated: March 2026.
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