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Liferay Digital Experience Platform vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Ranking in AI Customer Experience Personalization
57th
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (5th), Corporate Portals (Enterprise Information Portals) (3rd), Digital Experience Platforms (DXP) (2nd)
SS&C Blue Prism
Ranking in AI Customer Experience Personalization
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Business Process Design (9th), Business Process Management (BPM) (10th), Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (2nd), Document Management Software (5th), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (7th), Loan Management Software (1st), Document Automation Software (2nd), Business Orchestration and Automation Technologies (15th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of March 2026, in the AI Customer Experience Personalization category, the mindshare of Liferay Digital Experience Platform is 0.4%. The mindshare of SS&C Blue Prism is 0.9%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
SS&C Blue Prism0.9%
Liferay Digital Experience Platform0.4%
Other98.7%
AI Customer Experience Personalization
 

Featured Reviews

PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to other big players in portal platforms, Liferay's pricing is very competitive, and remember, the latest version of Liferay is not just a portal framework, but it is a digital experience platform which offers way more."
"If you need to build enterprise solutions with digital experience, then this product fulfills all the requirements from customization, custom development, integration, and configuration."
"Liferay is very quick and easy to set up, whether you are using the built-in database or an external database."
"It is a wonderful open-source product that has many out-of-the-box features."
"We like Likeray because it's a secure platform."
"As of now, the technology is up-to-date and fulfills all essential requirements."
"Liferay Digital Experience Platform has helped us optimize our digital presence and deliver rapid application development, every customer is happy, and they are giving us repeat orders for whatever we have delivered on Liferay Digital Experience Platform."
"If you are looking for a complete portal solution with security and ease of set-up, then go for it."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
 

Cons

"As it is open source, it has lots of features and it is constantly updating. Therefore, bugs also keep coming."
"If you are a basic web developer or you have a very small organization, I don't think I would work with it."
"The current version is good, but one problem is with objects where the load takes much time if the records are increasing."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"The documentation could be better."
"We tried the 'eat your own dog food' approach and used Liferay for our company's website, but Liferay just isn't meant to build websites."
"We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition."
"It lacks true multi-tenant support."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
 

Pricing and Cost Advice

"It is a bit expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Construction Company
6%
Healthcare Company
6%
Financial Services Firm
14%
Retailer
14%
Construction Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
What is your experience regarding pricing and costs for SS&C Blue Prism?
My experience with the pricing, setup cost, and licensing of SS&C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...
What needs improvement with SS&C Blue Prism?
SS&C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...
 

Also Known As

Liferay DXP
SS&C AWD
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Liferay Digital Experience Platform vs. SS&C Blue Prism and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.