Laserfiche and OpenText Content Management compete in the enterprise content management category. OpenText seems to have the upper hand due to its extensive features and scalability, catering well to complex organizational needs.
Features: Laserfiche offers streamlined document management, workflow automation, and integration options designed for user-friendliness and customization. OpenText Content Management includes robust features such as information governance, advanced search capabilities, and integration with numerous enterprise applications, which benefit larger enterprises with complex requirements.
Ease of Deployment and Customer Service: Laserfiche provides a straightforward cloud deployment model with rapid implementation and dedicated support. OpenText Content Management involves a more complex setup due to its comprehensive capabilities but offers rigorous customer service and support, making it suitable for sophisticated enterprise environments.
Pricing and ROI: Laserfiche generally has a lower setup cost, making it accessible for small to medium-sized businesses, leading to quicker ROI. OpenText Content Management entails a higher initial investment, but its extensive features offer long-term value for larger enterprises, with benefits seen over time due to its adaptability and advanced capabilities.
| Product | Market Share (%) |
|---|---|
| OpenText Content Management | 10.0% |
| Laserfiche | 1.6% |
| Other | 88.4% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
Powerful Document Management Software and Agile Enterprise Content Management Solutions
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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