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KODAK Info Input Solution vs NICE Robotic Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
KODAK Info Input Solution
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Intelligent Document Processing (IDP) (12th)
NICE Robotic Automation
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
Robotic Process Automation (RPA) (32nd)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Brent Wesler - PeerSpot reviewer
Maximizes document processing control with versatile OCR engines while anticipating needed auto-learning updates
The initial setup for new users may require some time, but the process is quick to learn, and the benefits are readily apparent. Kodak Info Input Solution offers significant versatility and control by allowing multiple OCR engines without needing knowledge-based models. This solution extends beyond invoices and procurement to handle various documents with extensive customization options. KODAK Info Input Solution does not require building knowledge-based models, unlike Ancora software. This flexibility and ease of use, especially in scenarios with simple invoice processing, make it a very useful tool. The extensibility and provision for customization, such as the ability to write JavaScript, increase its appeal.
Harish G V - PeerSpot reviewer
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The best feature of Automate is its ease of use, which is a major selling point."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"We have found the pricing to be very reasonable."
"The KODAK Info Input Solution collects data automatically, which saves time, unlike when someone has to enter data manually."
"The KODAK Info Input Solution's customer support is the best."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"I find the pricing of KODAK Info Input Solution to be friendly and affordable because before implementing the software in our company, our system manager discussed it with us and we found the pricing to be reasonable, which is why we recommended it."
"I rate KODAK Info Input Solution a ten out of ten."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"Provides good automation features."
"The deployment of NICE Robotic Automation is easy."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
 

Cons

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"There is a lack of good development for artificial intelligence, such as machine learning."
"The interface could be more user-friendly and easier to navigate."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The solution has a very weak knowledge base."
"The OCR for Hebrew text needs to be improved."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features."
"There is a need for NICE robotics to be more user-friendly."
"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."
"There are a few areas for improvement in the installation phase"
"The solution is not as intuitive as it could be and integrating took a lot of time."
 

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
No data available
Computer Software Company
24%
Financial Services Firm
20%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What is your experience regarding pricing and costs for KODAK Info Input Solution?
The pricing for Kodak is better than it was for Kofax, allowing us to get more functionality for less cost.
What needs improvement with KODAK Info Input Solution?
An enhancement I'd like is alternate job templates for specific, less frequent workflows.
What is your primary use case for KODAK Info Input Solution?
We use KODAK Info Input Solution ( /products/kodak-info-input-solution-reviews ) for processing deposition exhibits f...
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Also Known As

HelpSystems Automate, Automate
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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about KODAK Info Input Solution vs. NICE Robotic Automation and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.