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KODAK Info Input Solution vs NICE Robotic Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
KODAK Info Input Solution
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Intelligent Document Processing (IDP) (8th)
NICE Robotic Automation
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
Robotic Process Automation (RPA) (28th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DA
Information Technology Manager at Benchmac Safety Services Ugand
Automated document extraction has reduced manual paperwork and improves inspection accuracy
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support. Technical support is adequate. For example, when we were negotiating about the pricing of the solution, the sales support was interested more in us buying the plan, but they were not explaining what the benefits of this solution are or how it is going to help us. The focus was specifically on buying the plan, which I saw was not good. Another thing is about the interface. The interface should be improved. It looks a little bit outdated compared to other modern SaaS platforms. If they can improve on the UI and interface, that would be helpful. To be honest, what we purchased KODAK Info Input Solution for is executing our plan. I don't think I'm not aware about that. Maybe other features should be included, but the features we currently have in KODAK Info Input Solution help execute our plan. If they can improve on analytics, that would be great. The AI summary can tell you what you have, but analytics are not adequate. As I mentioned before, we have to export our data to another third-party tool, Tableau, to analyze our data.
Harish G V - PeerSpot reviewer
Senior RPA Developer at a tech vendor with 1,001-5,000 employees
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc."
"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."
"I found that the REST API commands are very useful and easy to use."
"The interface is a lot better than a lot of other tools which are out there."
"The ability to automate renewals of government licenses four times a year is valuable."
"Our first automation removed manual work from employees, so they are now able to more quickly product quality work."
"The integration of RPA bots with other processes and documents is good. We don't have any issues there. We could have more connectors, but it's fine. I have used it for SAP and for direct API-to-API, and that went well."
"Automation Anywhere has positively impacted my organization by saving millions of dollars over the past several years since we implemented it, along with saving a lot of hours, achieving a lot of ROI, realizing a lot of value, and significantly reducing urgency and stress."
"I rate KODAK Info Input Solution a ten out of ten."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"The KODAK Info Input Solution's customer support is the best."
"What makes KODAK Info Input Solution perfect is that it has comprehensive capabilities, features, and tools including its own printers and scanners that can easily connect and share information."
"By using KODAK Info Input Solution, we can scan the document, which automatically enters all details, allowing us to avoid mistakes in this way."
"The KODAK Info Input Solution collects data automatically, which saves time, unlike when someone has to enter data manually."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"I find the pricing of KODAK Info Input Solution to be friendly and affordable because before implementing the software in our company, our system manager discussed it with us and we found the pricing to be reasonable, which is why we recommended it."
"It is easy to deploy because the installation packages are very simple and it doesn't require any maintenance."
"In terms of scaling and increasing the impact of automation, our center of excellence has been around for 11 months now, our target for the year was a saving of £2 million and we've just hit £2.4 million, which has given us just over a two-to-one return on investment and, by using that feature-based build that I mentioned earlier, where we take those component parts for login and logout or copy and paste from this spreadsheet to that one, we are forecasting a five-to-one return on investment within the next 24 months."
"It is a kind of desktop automation; its licensing model is a little bit different, and it tends to be individual automation specific to a role, and it excels at that."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"It resulted in over £1,000,000 in savings within that first month."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."
"Provides good automation features."
 

Cons

"Copilot is an area with a lot of scope for improvement. It's the number one thing to improve."
"We would like to see more capability for integration and more customization available with some features."
"The version that I used (10.3) was not that stable. It easily crashed in-between processes."
"It can be a challenge for a developer, as it limits what they can do."
"We are still looking into some of its current capabilities, like IT Bot."
"We run these bots in multiple environments from staging to development to production. We find usually in the production environment when we run the bots for them to be stable for a week or two. After a week or two, we see some glitches here and there, though the application doesn't change much. This is one feature which I want Automation Anywhere to work on: Increasing stability."
"The pricing is a little bit high compared with other tools."
"The price has room for improvement."
"Sometimes there is an accuracy problem with KODAK Info Input Solution. Sometimes while connecting to the database, it shows errors, such as SQL login failed, your port is blocked, or not reachable."
"The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support."
"The main challenge concerns the mobile application."
"The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application."
"There is a need for NICE robotics to be more user-friendly."
"There are a few areas for improvement in the installation phase"
"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."
"It is a bit clunky; that is the polite way to put it."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions."
"The solution is not as intuitive as it could be and the integration took a lot of time."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
 

Pricing and Cost Advice

"Annual licensing costs would be about $100,000."
"We are a partner of Automation Anywhere and find the pricing to be reasonable."
"The Community Edition is a good offering from the company."
"Its cost is good."
"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."
"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."
"I do not know the price, but I am told that it is cheaper than UiPath."
"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Media Company
21%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
14%
Construction Company
14%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for KODAK Info Input Solution?
KODAK Info Input Solution starts from implementation, depending on where you are going to implement it. For us, we im...
What needs improvement with KODAK Info Input Solution?
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especia...
What is your primary use case for KODAK Info Input Solution?
I work with a company that deals with safety and we normally have clients. We send our field teams to go and do inspe...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: October 2026.
915,341 professionals have used our research since 2012.