Kiteworks vs Newgen OmniDocs comparison

Kiteworks and Newgen are both solutions in the Enterprise Content Management category. Kiteworks is ranked #16 with an average rating of 8.0, while Newgen is ranked #10 with an average rating of 9.0. Kiteworks holds a 1.2% mindshare in ECM, compared to Newgen’s 2.5% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
383 Comparison Views

100% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

915 Views
824 Comparison Views

100% willing to recommend

Kiteworks

Newgen OmniDocs

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Kiteworks and Newgen OmniDocs compete in content management and data protection. Kiteworks stands out for its cost-effectiveness and ease of deployment, while Newgen OmniDocs has an advantage in feature richness due to its advanced document management and workflow automation capabilities.

Features:Kiteworks focuses on secure data transfer, compliance, and cost-effectiveness. Newgen OmniDocs offers advanced document management, workflow automation, and comprehensive document control features.

Ease of Deployment and Customer Service:Kiteworks provides a quick deployment with minimal technical requirements and strong customer support. Newgen OmniDocs requires more resources for deployment but offers adequate integration guidance and support.

Pricing and ROI:Kiteworks is initially more affordable, providing a good ROI for economical needs. Newgen OmniDocs has higher initial costs but delivers significant long-term benefits through its advanced functionalities, contributing to operational efficiency.

To learn more, read our detailed Kiteworks vs. Newgen OmniDocs Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Newgen OmniDocs

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Enterprise Content Management

16th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (29th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (10th)

Newgen OmniDocs

Ranking in Enterprise Content Management

10th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.2%, up from 1.0% compared to the previous year. The mindshare of Newgen OmniDocs is 2.5%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Newgen OmniDocs	2.5%
Kiteworks	1.2%
Other	96.3%

Enterprise Content Management

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can be used remotely; it's easy to upload and share files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The solution removes the limitations with file attachment size that is found with regular email."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"Scalability is impressive."

More Kiteworks pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

Cons

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"In my experience, their technical support can be a little slow."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

More Kiteworks cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I rate the tool's pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Educational Organization

15%

Import And Exporter

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

No data available

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

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What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

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Compared 15% of the time

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Compared 14% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

Kiteworks

January 2026

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Buyer's Guide

Enterprise Content Management

January 2026

Download Newgen OmniDocs product report

Also Known As

Accellion

OmniDocs

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Coca Cola

Buyer's Guide

Kiteworks vs. Newgen OmniDocs

December 2025

Free Report: Kiteworks vs. Newgen OmniDocs

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