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Kiteworks vs Nasuni comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (14th), Email Security (31st), Managed File Transfer (MFT) (10th), Content Collaboration Platforms (15th), Secure Email Gateway (SEG) (11th)
Nasuni
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
File System Software (1st), NAS (6th), Cloud Migration (4th), Cloud Storage (3rd), Cloud Backup (14th), Disaster Recovery (DR) Software (9th), Cloud Storage Gateways (1st)
 

Mindshare comparison

Kiteworks and Nasuni aren’t in the same category and serve different purposes. Kiteworks is designed for Enterprise Content Management and holds a mindshare of 1.1%, up 0.6% compared to last year.
Nasuni, on the other hand, focuses on Cloud Storage Gateways, holds 41.6% mindshare, up 35.6% since last year.
Enterprise Content Management
Cloud Storage Gateways
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
Richard McGregor - PeerSpot reviewer
Removes a lot of infrastructure, allows us to restore files instantly, and is simple to work with
I particularly like the restore process. Our financial teams make changes to spreadsheets and other files, and we've got teams using Photoshop files. They make mistakes and need to recover files, and we can do that instantly. We also have users who manage to delete folders, and we can bring them back instantly within a few seconds. Knowing that it's all protected from ransomware is also a very big advantage at the moment with the number of ransomware attacks that you see out there. Nasuni is being very protective of that, which is quite good to hear. There were times when we had to replace the filers we've had issues with, and because we know all our data is protected in AWS, we could just turn them off and spin them up. As quickly as in an hour or so, we were back working with zero downtime. That area of functionality is really good. In terms of ease of management, it's the easiest one you can use. It's very simple. It's very easy to set up, very easy to configure, and very easy to manage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is impressive."
"The solution can be used remotely; it's easy to upload and share files."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The solution removes the limitations with file attachment size that is found with regular email."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"I like the unlimited snapshotting."
"The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."
"The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on."
"The most valuable feature is the simplicity of the backup and restore functions."
"Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was done previously when trying to manage backing up and restoring data files."
"The most valuable feature is that we have redundancy in our data. It's nice to know that it is cached both locally on the filters, as well as stored on that cloud."
"We use Nasuni's continuous file versioning feature and it fully protects us. With the ability to version files and have continuous recovery, it helps in terms of resiliency. If we have an incident then we would be able to easily recover from it by using the technology."
"With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."
 

Cons

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"File location could be improved."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."
"I suggest Nasuni improve their syslog forwarders to support TCP protocol, as it's more secure than UDP, which is plain text and not protected at all."
"The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
"We've had some organizational changes that Nasuni has not been able to keep up with, mainly from a data or file system perspective. Moving a filer from one management console has been a challenge. It lacks the flexibility to move files in and out of the management console. We have six management consoles now, and we're constantly telling Nasuni, "Hey, please allow us to move a filer from management console A to B." They can't do that."
"We forecasted that the data at my client's organization would grow by about ten percent annually, but we are migrating more data because we are bringing in some servers that had not previously been within the scope of our license. We expected it would take us two years to reach a specific amount of data, but we hit that mark in one year. The licensing cost skyrocketed, so we need to renegotiate. It puts us in a bind because we are reliant on Nasuni for our service strategy. We can't deny our customers, but we also struggle to pay for that."
"I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."
"The customer portal could be improved, but it has been a while since I've used it. They might already have improved it."
"The only thing that I'd like to see is more support for platforms like OneDrive or Box.com."
 

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It's cheaper than a lot of alternatives but it's not cheap."
"They could lower the cost, but it saves so much money when you go into it (by losing all the backup)."
"The pricing is on par with everybody else, and fair."
"It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades."
"It is around $850 per terabyte per year. Any additional costs that you would incur are for the local caching devices that you'll need to access Nasuni. You kind of provide your own virtual machines or compute to access the data. You also pay for the object storage. So, there are three parts to it. There is the Nasuni license per terabyte. You would also pay for the actual object storage in the cloud, and then you would pay for virtual machines to access the storage."
"Its pricing can get a tad expensive. When we first took Nasuni out, we were just paying for the service. We got storage at a reduced rate. It has now changed, and they're now more of an all-in-one type of thing. It can be quite expensive, but it works out. Apart from that, licensing-wise, it's very simple."
"The cost of licensing is negotiated and billed annually per terabyte."
"There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
13%
Computer Software Company
8%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Comparisons

 

Also Known As

Accellion
No data available
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.
850,671 professionals have used our research since 2012.