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Kiteworks vs Nasuni comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (15th), Email Security (32nd), Managed File Transfer (MFT) (6th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (11th)
Nasuni
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
File System Software (1st), NAS (6th), Cloud Migration (3rd), Cloud Storage (4th), Cloud Backup (15th), Disaster Recovery (DR) Software (10th), Cloud Storage Gateways (3rd)
 

Mindshare comparison

Kiteworks and Nasuni aren’t in the same category and serve different purposes. Kiteworks is designed for Enterprise Content Management and holds a mindshare of 1.1%, up 0.6% compared to last year.
Nasuni, on the other hand, focuses on Cloud Storage Gateways, holds 40.3% mindshare, up 36.5% since last year.
Enterprise Content Management
Cloud Storage Gateways
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
Barry Sunanan - PeerSpot reviewer
It helped us save 40 to 45 percent on some types of data
It can provide a 360-degree view of your data, depending on how you implement it and whether you're storing your data in Nasuni. However, if you're working with multiple cloud providers, I don't think it's mature enough to provide a 360-degree view of what's in AWS, Azure, and Google Cloud. I think it can do it, but it's still a lot of scope and range fitting. Given that Nasuni storage is actually cheaper in some areas, it made sense for us to move a lot of our data away from Microsoft. Nasuni gave us more of a 360 view of that particular data type. Other data types are a little different because the company went in a direction where they wanted to store some stuff in an AWS S3 bucket rather than a file storage system. An S3 bucket has its advantages, but if you were to store more of your data in Nasuni, you would get a wider 360-degree view of it rather than on several cloud providers. I have data in AWS, Google, and Azure, and I would like to see a wider view of all the data stored across these three top providers. Currently, I use it for AWS and Azure, but I couldn't use both of them at the same time. I think Nasuni could have better visibility across these different areas. I had to take my data out and then do some analysis to get the costs. It would be helpful to have more built-in analytics tools to compare the storage costs between the various cloud providers. I would also like some graphing capabilities. We had a tool called Grafana that we used for graphing. I think some more visual analytics like that would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The solution can be used remotely; it's easy to upload and share files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"Scalability is impressive."
"The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."
"The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."
"Nasuni has helped to eliminate on-premises infrastructure. We were using about eight to 10 different types of vendors or small storage boxes for provisioning and shared access for users. We got rid of all those. That has eliminated operational overhead and footprint at our data center. We don't have to worry about any hardware or monitoring particular devices, and hundreds of devices have been decommissioned. Now, for provisioning, everything is on Nasuni. I assume this has made a big difference in costs."
"With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."
"We like Nasuni's snapshot technology. The snapshot and recovery features are the things we use most frequently. Ideally, I would recommend NFS or CFS, which gives you more benefits for clients or anyone who wants to access FTP protocol, FTP utilities, SAN, and MSS."
"Nasuni is tremendously easy to manage. It eliminates many of the administrative challenges associated with physical hardware storage, and you don't need to worry about any hardware failure or products reaching the end of their lives."
"The solution gives us a breakdown and summary of every resource and each volume within every resource. It tells us the code within a given volume, so I can go in there and look at the size of the files that are stored there. Nasuni gives me the big picture and allows me to connect things like Power BI to any endpoint. I can take that tabular information from Nasuni and look at it in a graph."
"It has the ability to do end-user recovery, or a user can simply contact an admin who can perform a recovery from the management console. The versioning has simplified everything. Now we don't have to worry about those components."
 

Cons

"File location could be improved."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"In my experience, their technical support can be a little slow."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"The performance monitoring could be improved."
"The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
"The only issue we face with Nasuni is from the performance perspective. Sometimes, when we deploy a Nasuni device, it doesn't meet our requirements. It's a capacity-planning issue."
"Nasuni recently implemented a health system for filers. However, it needs better visibility because it lacks data and an explanation, or reasoning as to why a particular filer may be unhealthy."
"When users from one office save their changes, their peers in another office can see the changes within minutes. Of course, this is an area for constant improvement and we hope that they can still reduce the amount of time it takes to replicate changes."
"I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."
"The user-friendliness of its access needs improvement. When I log into the console, I see all the files that we handle globally. There are hundreds of Nasuni files that I can see on the console, but no way that I can filter them down. While this is a small thing, I need to scroll down and select the ones that I want. "Control F" doesn't work nor is there a dropdown menu that I can click on and select the ones that I want."
"The privilege settings need to be more granular, and alerts are an excellent example. If a user doesn't have access to them, they can't see them and access information such as what they may have done wrong, what's there, and when the last sync happened. However, the ability to view alerts also comes with permission to delete them, which is not good, so we need more customization options here."
 

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The price of Kiteworks is reasonable."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license."
"The cost is based on the capacity, which is approximately $100 USD per terabyte."
"There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud."
"Its pricing can get a tad expensive. When we first took Nasuni out, we were just paying for the service. We got storage at a reduced rate. It has now changed, and they're now more of an all-in-one type of thing. It can be quite expensive, but it works out. Apart from that, licensing-wise, it's very simple."
"There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."
"Its price is fair and reasonable. I don't have anything negative about its pricing and licensing. For us, there is also the cost of monitoring. We are monitoring through Xenos and not through Nasuni. That is another cost for us from the monitoring perspective, but as far as Nasuni goes, we don't have any other cost apart from the licensing fee."
"The cost of licensing is negotiated and billed annually per terabyte."
"It is around $850 per terabyte per year. Any additional costs that you would incur are for the local caching devices that you'll need to access Nasuni. You kind of provide your own virtual machines or compute to access the data. You also pay for the object storage. So, there are three parts to it. There is the Nasuni license per terabyte. You would also pay for the actual object storage in the cloud, and then you would pay for virtual machines to access the storage."
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Top Industries

By visitors reading reviews
Government
15%
Financial Services Firm
14%
Manufacturing Company
7%
Computer Software Company
7%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Comparisons

 

Also Known As

Accellion
No data available
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: July 2025.
861,803 professionals have used our research since 2012.