Kentik and Nagios Core are in the network monitoring realm. Kentik seems to have the upper hand due to its SaaS nature, user-friendly features, and superior support.
Features: Kentik provides NetFlow visualization, DDoS alerting, and traffic analysis, which assist in monitoring and optimizing network performance. It offers real-time visibility and automation through an intuitive data explorer. Nagios Core stands out for its flexibility and extensibility, supporting various endpoints and allowing extensive customization for different monitoring needs.
Room for Improvement: Kentik could improve its user and security rights management for more granularity, enhance API usability, and derive more actionable insights from alerts. Nagios Core must tackle its outdated interface and steep learning curve, with modernization and user-friendly updates needed to remain competitive.
Ease of Deployment and Customer Service: Kentik's SaaS model simplifies deployment and is supported by excellent customer service, described as proactive and responsive. Nagios Core's on-premises deployment is more challenging, relying on users' expertise for configuration. Its community-driven support contrasts with Kentik's dedicated team.
Pricing and ROI: Kentik is positioned with enterprise pricing justifying its robust features with significant ROI through network operations savings. Nagios Core offers a budget-friendly option as a free, open-source tool appealing to users needing basic monitoring without added costs, albeit requiring more setup time.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
The solution is scalable.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
It has a very handy dashboard, providing live alerts and visibility for everything.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
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