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Keeper Enterprise Password Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Keeper Enterprise enhances security and efficiency, offering time savings and improved password accessibility, despite its notable expenses.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
The BridgeWatch module allows us to have fairly advanced dark web monitoring.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Chargé d'affaires informatique at OCI Informatique
 

Customer Service

Sentiment score
7.4
Keeper Enterprise Password Manager is praised for responsive, friendly support, though some seek faster technical help and query comprehension.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Chargé d'affaires informatique at OCI Informatique
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
8.2
Keeper Enterprise Password Manager efficiently scales for organizations and manages vast records, supporting growth from small businesses to large enterprises.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
Technical Lead
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Security System Engineer at a consultancy with 11-50 employees
I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.7
Keeper Enterprise Password Manager is praised for its stability, reliability, and user satisfaction with minimal disruptions or data loss.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Users suggest improvements for Keeper Enterprise in SSO management, API integration, UI/UX, offline access, and technical support.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Security System Engineer at a consultancy with 11-50 employees
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
Technical Lead
It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.
IT Technician at a consultancy with 1-10 employees
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Enterprise users find Keeper affordable and valuable, praising its pricing, licensing ease, and supportive sales team.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
Technical Lead
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Chargé d'affaires informatique at OCI Informatique
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Keeper Enterprise Password Manager offers comprehensive security, efficient credential management, and cross-platform functionality with advanced authentication and reporting features.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
The very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
42
Ranking in other categories
Enterprise Password Managers (6th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 5.0%, up 3.9% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 30.9% mindshare, down 39.8% since last year.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Keeper Enterprise Password Manager5.0%
Azure Key Vault16.4%
AWS Secrets Manager15.3%
Other63.3%
Enterprise Password Managers
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Omada Identity12.1%
Other38.300000000000004%
Identity Governance Administration (IGA)
 

Featured Reviews

AR
Technical Lead
Password manager has strengthened daily device security and has simplified secure sharing
While Keeper Enterprise Password Manager has a good interface for password management, I believe they can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments. Regarding improvements needed for the deployment of Keeper Enterprise Password Manager, I would like to see a simple way to install requirements on servers so they can easily be accessed through it and use Privileged Access Management. Right now the installation is somewhat complex as there is scripting to be done. It would be great for that setup to be more simple for operators.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
8%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
My experience with pricing, setup cost, and licensing has been good. I am not particularly involved with that aspect, and the details were discussed during onboarding and managed by our accounts team.
What needs improvement with Keeper?
I think Keeper Enterprise Password Manager can be improved by ensuring that you do not have to sign in every day to the vault. It would be better if there was an option for an easy way to share the...
What is your primary use case for Keeper?
My main use case for Keeper Enterprise Password Manager is onboarding users and using it myself. A specific example of how I and my users typically use Keeper Enterprise Password Manager in our day...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
What do you like most about SailPoint IdentityNow?
It significantly reduces the workload for certification processes.
 

Also Known As

Keeper Security
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, CyberArk, Amazon Web Services (AWS) and others in Enterprise Password Managers. Updated: March 2026.
890,088 professionals have used our research since 2012.