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Keeper Enterprise Password Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper Enterprise Password Manager is valued for secure access, time savings, reduced risks, and cost-effective price-performance ratio.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
 

Customer Service

Sentiment score
7.6
Keeper Enterprise's customer service is effective and responsive, with minor delays, users generally find support satisfactory and positive.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
 

Scalability Issues

Sentiment score
8.4
Keeper Enterprise Password Manager effectively supports various organization sizes, maintaining performance and scalability under extensive usage and growth.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.6
Keeper Enterprise Password Manager is praised for reliability, stability, scalability, zero downtime, and excellent support, ensuring long-term viability.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Feedback highlights areas for improvement in user experience, offline access, API integration, organization, stability, and cost reduction.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
This creates a problem when managing non-human identities and new human identities such as shared accounts or service accounts.
Specialist Consultant at a financial services firm with 10,001+ employees
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Keeper Enterprise Password Manager offers affordable plans with strong value, catering to individuals, families, and enterprises against cyber threats.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Keeper Enterprise provides strong security and convenience with cross-platform access, password management, and organization features for teams.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Enterprise Password Managers (11th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st), AI IT Support (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 5.0%, up 3.7% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 25.8% mindshare, down 32.2% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager5.0%
Azure Key Vault18.0%
AWS Secrets Manager16.2%
Other60.8%
Enterprise Password Managers
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud25.8%
Saviynt12.4%
One Identity Manager9.7%
Other52.099999999999994%
User Provisioning Software
 

Featured Reviews

MS
Delivery Head at Accion Labs
Efficient credential management enhances security and productivity
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Performing Arts
6%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Keeper Security
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: December 2025.
879,986 professionals have used our research since 2012.