Kaseya VSA and Qualys CyberSecurity Asset Management are both utilized for IT management and cybersecurity. Kaseya VSA is noted for its competitive pricing, especially against products like NinjaRMM and SolarWinds, and user-friendliness in its remote management capabilities. Although its affordability varies by region, Qualys is recognized for its transparent pricing and bundled service value, making it more suitable for larger enterprises.
Features: Kaseya VSA offers robust remote management, patch management, and automation. The solution supports customizable modules and provides valuable ease of access. In contrast, Qualys CyberSecurity Asset Management focuses on asset discovery, comprehensive inventory management, and risk identification, with integration capabilities and efficient policy compliance mechanisms.
Room for Improvement: Kaseya VSA requires enhancements in user-friendliness, particularly in helpdesk and reporting functionalities. Additional improvements are needed in patch management and mobile device management, with persistent concerns in security and technical support. Qualys requires better report customization and a more user-friendly interface, alongside enhanced module configuration and integration with third-party tools.
Ease of Deployment and Customer Service: Kaseya VSA provides diverse deployment options, including on-premises and cloud environments, but faces criticism for slow support. Qualys CyberSecurity Asset Management also offers flexible deployment capabilities and receives praise for its effective and responsive support.
Pricing and ROI: Kaseya VSA is regarded as competitively priced with moderate satisfaction in ROI, offering licensing options per node. Qualys, despite higher costs, is seen as fair in pricing and beneficial when bundled with other services, yielding a valuable solution for large organizations. Both products have specific areas for improvement, primarily in pricing structures and feature enhancements.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
The customer service provides a fast response.
I would rate their support five out of ten because most of the time they are not able to resolve the issues.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
It's always expensive for the customer.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
Regarding the patching and software management, for me, it's the best path.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
Qualys CyberSecurity Asset Management provides advanced real-time asset visibility, dynamic tagging, and External Attack Surface Management. It streamlines asset discovery and management using cloud agents and IP-based scanning, enhancing risk management and software lifecycle tracking.
Qualys CyberSecurity Asset Management offers a comprehensive solution for managing asset inventories and tracking software lifecycle states. It facilitates network visibility and supports zero-day vulnerability solutions, enhancing security posture through efficient monitoring. Users benefit from its cloud-based interface, which provides in-depth asset configurations and insights. Key features include automated vulnerability scanning and unauthorized software management, reducing manual efforts. The platform also emphasizes the importance of timely remediation and ongoing risk mitigation across multiple environments. Despite its strengths, users note the need for enhanced integration with additional CMDBs beyond ServiceNow, as well as cost efficiency improvements. Requests also include better report customization, more scan control, and a simplified UI.
What are the key features of Qualys CyberSecurity Asset Management?In industries like finance, healthcare, and manufacturing, Qualys CyberSecurity Asset Management enhances asset control by offering visibility into hardware and software configurations. It aids in maintaining security compliance and identifying unauthorized software, crucial for sectors with strict regulatory requirements.
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