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JumpCloud vs Tailscale comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss offers significant ROI by saving bandwidth and enhancing security, despite increased costs from cloud migration and device pricing.
Sentiment score
7.0
Users experience cost savings and improved security with JumpCloud, reporting 40-60% cost reduction and streamlined identity management.
Sentiment score
5.0
Tailscale enhances efficiency and reduces costs by minimizing setup time, security issues, and VPN infrastructure expenses.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
Previously, networks with FortiGate were used, and that forced us to spend on hardware. With Tailscale, that type of investment is not necessary.
Devops Engineer at Allenta
We have seen clear return on investment since implementing Tailscale by eliminating VPN server infrastructure costs.
System Engineer at a healthcare company with 11-50 employees
With Tailscale, I set it up and forget it because it just works, allowing me to avoid worrying about the whole VPN aspect of my home network architecture.
Application Security Engineer at a tech vendor with 501-1,000 employees
 

Customer Service

Sentiment score
7.8
Iboss support is praised for responsiveness and knowledge, with some concerns about communication but generally favorable reviews.
Sentiment score
7.6
JumpCloud offers responsive and helpful customer service, though some users suggest faster response times and more comprehensive documentation.
Sentiment score
6.4
Tailscale's reliability and documentation reduce support needs, but users praise fast and professional service when required.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
Tailscale is that reliable, and their documentation answers any questions I have.
Application Security Engineer at a tech vendor with 501-1,000 employees
The user interface, documentation, and support for Tailscale are fabulous.
IT Support / Sysadmin
I would give it a ten out of ten.
DevOps Engineer at CloudKite.io
 

Scalability Issues

Sentiment score
7.3
Iboss efficiently scales to meet growing resource demands, supporting large user bases with robust support and adaptable infrastructure.
Sentiment score
8.0
JumpCloud efficiently scales for companies of all sizes, offering flexibility, robust infrastructure, and seamless user management.
Sentiment score
6.8
Tailscale efficiently scales across platforms, supporting seamless network expansion and adaptability for diverse configurations without downtime or issues.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
I would say it is really scalable, and I do not think I have ever experienced any downtime with Tailscale.
Software Engineer at Psycontech
As a free-tier user, I have tested my limits, connecting the maximum amount of devices, and everything performed great.
Application Security Engineer at a tech vendor with 501-1,000 employees
We have over 300 to 400 devices that use Tailscale that we connect with and utilize on a daily basis.
IT Support Engineer at a security firm with 11-50 employees
 

Stability Issues

Sentiment score
7.6
Iboss is generally stable with reliable support, despite initial deployment challenges, and is often praised for minimal downtime.
Sentiment score
7.8
JumpCloud is praised for its stability, quick issue resolution, reliable uptime, proactive support, and robust disaster recovery.
Sentiment score
8.4
Tailscale is reliable with minimal downtime, scalable connectivity, and users suggest checking iOS updates for stable security performance.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
Tailscale is a SaaS platform, so Tailscale scales it themselves.
DevOps Engineer at CloudKite.io
Tailscale is stable; it has never given me downtime on their side.
Infrastructure Lead & Student Developer (also Head of Ops - FOSSCET) at College of Engineering Trivandrum
For what we use it for—interconnection and networks—it is very stable.
Devops Engineer at Allenta
 

Room For Improvement

Iboss struggles with Mac support, ISP integration in India, and needs improvements in security features and cloud integration.
JumpCloud users want better device management, security, support, integration, interface, reporting, and compatibility, especially for Apple devices.
Enhance UI, speed, Linux support, access control, offer network monitoring, self-hosting, better pricing, and anti-censorship features.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
Tailscale could be improved with more advanced network visibility and monitoring tools, cleaner pricing tiers for scaling teams, and enhanced built-in reporting for device posture and controls for enterprise environments.
System Engineer at a healthcare company with 11-50 employees
At my apartment, I can do 2-gig networking, but when I connect via the exit node, and I'm wired in somewhere else, and that place also has 2-gig networking, I'm at max getting half of my speed.
Software engineer
I would like Tailscale to provide more censorship-resistant options, such as Shadowsocks or VLESS, as fallback protocols.
IT Support / Sysadmin
 

Setup Cost

Iboss offers competitive, transparent pricing with valuable cloud solutions, appealing to enterprises for predictable budgeting and desired functionality.
JumpCloud offers competitive pricing from $2 to $25 per user, with transparency and cost-effectiveness praised despite some opinions of expense.
Tailscale is praised for its cost-effectiveness, generous free tier, and easy setup, though advanced features may incur costs.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
Tailscale has definitely made it so I don't have to incur additional costs.
Senior Technical Support Specialist at a tech vendor with 10,001+ employees
The setup has been straightforward and predictable with the per-user subscription model and no infrastructure or hardware setup cost, making the initial deployment inexpensive.
System Engineer at a healthcare company with 11-50 employees
I never used a license. I never purchased or bought anything more than the basic free license.
Field Service Engineer at a tech services company with 51-200 employees
 

Valuable Features

Iboss provides comprehensive cloud security with advanced features, enhancing data protection and management efficiency for network security.
JumpCloud enhances security and efficiency with directory integration, single sign-on, cross-platform support, application integration, and centralized management.
Tailscale offers secure, cross-platform connectivity with easy setup, Zero Trust architecture, and seamless integration for efficient network management.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
The security is valuable, as there are many providers available, but Tailscale fulfills the requirements that we had, allowing us to access and expose internal apps without exposing them to the general internet.
Software Engineer
The most valuable features are the Zero Trust architecture, peer-to-peer connectivity using WireGuard, easy deployment and setup, access control for granular permissions, single sign-on, subnet and routing, exit nodes, and cross-platform support.
System Engineer at a healthcare company with 11-50 employees
Tailscale's security is fabulous, especially the access control features and the ability to use existing OAuth accounts for access.
IT Support / Sysadmin
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (12th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Tailscale
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
Enterprise Infrastructure VPN (3rd), ZTNA (2nd)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
Adeniyi Stephen - PeerSpot reviewer
DevOps Engineer at CloudKite.io
Secure access has simplified hybrid connectivity and has unified multi-cluster workflows
I would say that in terms of Tailscale, if I have so many tailnets I need to connect to, there are some issues in the login process that need a little bit of attention from the Tailscale team. Sometimes, you would probably need to restart your entire system for it to connect. As a DevOps as a Service engineer, I have so many clients that are using Tailscale, and I would need to connect to maybe five different tailnets because they are different clients. Client A might have a Tailscale, Client B, Client C, and so on. When changing between tailnets, sometimes it hangs. Sometimes you might need to restart your entire system. This is a bit of a headache in that aspect. However, I believe if you are just using a particular tailnet, just one, then it is quite easy and there won't be any headache. For me, I think it can be improved in the aspect of having multiple tailnets to connect to. A good refresh on the Tailscale side and the backend side to refresh the connection anytime there is a new connection to be made would be helpful. Instead of needing to restart the system, it should be able to refresh itself. The connection side and connecting to multiple Tailscale instances can be problematic, and sometimes you have to restart your system when switching between them. The ACL sometimes is like another language on its own entirely. It is fine, but they need to make it in a YAML format instead of the current format because it is quite new and something you have to go and study. If they can make it like a YAML format, that would be better. Aside from the switching which I mentioned and the fact that you have to relearn their ACL, if the ACL could be in a YAML format instead of JSON format, that would be beneficial. I don't think there is much they can do about the switching of tailnets, but if they can have a YAML format of the ACL, that would be good. Every other thing is a ten out of ten. The connection-wise is easy to set up and easy to install. It is good to have things connected all together from on-premises, from so many environments, and even exit nodes as well. It is good overall. The pricing, I think Tailscale can be a little bit on the higher side. It is not for teams with just small users. If you want to set it up for small users and a small startup, I don't think you can afford it and might need to go to other open-source alternatives. It is good for teams that have maybe fifty plus users or one hundred users. In terms of pricing, I would say it is on the higher side, but it is worth it. The price is worth the functionality. As a user, I would say it is more on the higher side, but based on its functionality, it is worth the price.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
18%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Comms Service Provider
14%
University
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
What needs improvement with Tailscale?
The only improvement I see for Tailscale is that I would love to check out Headscale to fully host it on my own infra...
What is your primary use case for Tailscale?
My main use case for Tailscale is connecting me to my home lab, which serves as my front-end infrastructure, whereas ...
What advice do you have for others considering Tailscale?
A specific example of how I use Tailscale with my home lab is that it allows me to easily provide secure access from ...
 

Comparisons

 

Also Known As

iBoss Cloud Platform
Resmo
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Bamboo Health, Duolingo, Shiguredo, Instacart, Corelight, Machinify, Bolt, Mercari, Cobalt, Yugabyte, Jasper, VersaBank, Zego, Gini and Finter
Find out what your peers are saying about Zscaler, Okta, Cisco and others in ZTNA as a Service. Updated: June 2026.
900,196 professionals have used our research since 2012.