With over a decade of experience in IT support and system engineering roles, I have demonstrated proficiency in providing technical solutions across diverse industries. From ensuring seamless operations at major events like the FIA World Endurance Championship and World Aquatics to supporting critical IT infrastructure at Qatar Airways, I have consistently delivered high-quality service. My expertise encompasses hardware and software troubleshooting, network management, and customer service, coupled with strong skills in workforce planning, communication, and service desk management. I am committed to driving efficiency and excellence in every role I undertake.