No more typing reviews! Try our Samantha, our new voice AI agent.

JumpCloud vs Skyhigh Security comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
iboss improved bandwidth and security, offered cost-effectiveness despite higher fees, but faced challenges with delayed Mac agent deployment.
Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
Sentiment score
5.0
Skyhigh Security enhances efficiency, reduces manual tasks, and improves governance, though exact financial benefits are hard to quantify.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen a clear, measurable return on investment within the first twelve months of deploying iboss.
Cyber Security Specialist at Cyvogenix
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
With Skyhigh Security, that same analysis could often be reduced to around ten minutes
Sales Engineer at a consultancy with 11-50 employees
By moving to having more in the cloud, their cloud is automatically updated as part of a SaaS solution, which reduces the responsibility on the company to do the updates themselves.
Manager - Cyber Security at a educational organization with 1-10 employees
I have seen a return on investment from using Skyhigh Security; we saved a lot of time since the dashboard gives the complete picture of the overall usage of cloud apps.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.9
iboss customer service is praised for responsiveness and expertise but could improve communication, transparency, and 24/7 availability.
Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Sentiment score
7.3
Skyhigh Security's customer service is rated high, but technical support needs improvement in consistency and first-contact resolution.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Technical Associate Network Security at Valuepoint Systems
Weekly setup calls are conducted with all clients to discuss ongoing issues and resolutions.
Deputy Manager at a comms service provider with 10,001+ employees
There is also some really good diagnostic information built into their web gateways that they deploy on-premise if you want to do hybrid, so they get a lot of information before you even know something might be wrong.
Manager - Cyber Security at a educational organization with 1-10 employees
 

Scalability Issues

Sentiment score
7.5
Iboss excels in scalable cloud-based solutions, offering quick adaptability and performance stability despite potential scaling costs.
Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
Sentiment score
6.6
Skyhigh Security is highly scalable and adaptable, despite occasional documentation overload and portal slowdowns in cloud environments.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
Scalability-wise, for monitoring cloud apps, Skyhigh Security is more scalable, and we never faced any scalability issues on the dashboards.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
They have peering agreements with a lot of the major ISPs where their data centers are, which allows them to get a really good bandwidth allocation.
Manager - Cyber Security at a educational organization with 1-10 employees
We upgraded with a plan for the next five to seven years to run with this solution because this easy scalability is what we are able to achieve with Skyhigh Security for our environment.
Security Consultant at RL
 

Stability Issues

Sentiment score
7.8
Iboss offers reliable performance, occasional minor downtime, and effective support, with most users rating its stability highly.
Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
Sentiment score
7.5
Skyhigh Security is largely stable and reliable, with improvements and multi-location capabilities but some regional gaps remain.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
We did not face any downtime on that site, so it is quite reliable.
Technical Associate Network Security at Valuepoint Systems
If your primary location is down, you just get diverted to the other one.
Manager - Cyber Security at a educational organization with 1-10 employees
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Secure at ESCARE COLtd
 

Room For Improvement

Iboss requires integration and connectivity improvements, along with enhanced security, reporting, deployment, pricing transparency, and better customer support.
JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
Skyhigh Security needs enhancements in reporting, support, API capabilities, and performance to improve user experience and efficiency.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
There is no API available.
Security automation specialist at a comms service provider with 51-200 employees
Skyhigh Security does not have a local representative in the Philippines.
Product Team Lead at a tech services company with 501-1,000 employees
Skyhigh has its own DLP which is helping users not upload sensitive documents to the AI chatbot, making that a main good feature.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Iboss is praised for competitive pricing, transparency, and affordability compared to pricier competitors, appealing to budget-conscious enterprises.
JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
Skyhigh Security offers flexible yet potentially higher pricing, with costs depending on user numbers and required features.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
After switching, cost savings would be in the millions since we were having many VPN edge routers, and there were many VPN tunnels utilized on the cloud, and after moving to ZTNA, we were able to cut the cost.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
The pricing and licensing was generally aligned with the number of users and the models, and the cost depends on the scope, but I think Skyhigh Security has great pricing for the market.
Sales Engineer at a consultancy with 11-50 employees
Regarding pricing, the licensing and pricing for Skyhigh Security, especially for SWG, is cheap.
Product Team Lead at a tech services company with 501-1,000 employees
 

Valuable Features

Iboss offers seamless security management with cloud architecture, advanced threat protection, and efficient integration, enhancing operational efficiency.
JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
Skyhigh Security excels in security through tokenization, analytics, and compliance, simplifying tool integration and enhancing remote access.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
Skyhigh Security dashboard helps monitor security threats, and it works well with very large enterprise environments.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
By going through their Zero Trust interface, we effectively had single sign-on to the internal network remotely without a VPN, so it reduced the overhead and gave us faster access to the files.
Manager - Cyber Security at a educational organization with 1-10 employees
The hardware and cloud usability features help my team by providing easy scalability, which is the main advantage.
Senior Associate at a tech services company with 10,001+ employees
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), Secure Access Service Edge (SASE) (7th)
JumpCloud
Ranking in ZTNA as a Service
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Skyhigh Security
Ranking in ZTNA as a Service
10th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (7th), Data Loss Prevention (DLP) (13th), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (10th)
 

Mindshare comparison

As of August 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.7%, up from 2.0% compared to the previous year. The mindshare of JumpCloud is 2.2%, up from 1.0% compared to the previous year. The mindshare of Skyhigh Security is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
iboss3.7%
Skyhigh Security2.5%
JumpCloud2.2%
Other91.6%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
DG
Deputy Manager at a comms service provider with 10,001+ employees
Centralized cloud security has improved DLP incident management and simplifies email protection
One major challenge is that downloading incidents during the investigation process takes a very long time, and this issue should be resolved. More customized columns and filtering options in incident review would be beneficial. File types should be included, such as file names along with file extensions, which are not currently available to my knowledge. Overall, Skyhigh Security is very good and just needs to improve in terms of the latency of downloading incidents.
report
Use our free recommendation engine to learn which ZTNA as a Service solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
13%
Manufacturing Company
9%
Government
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise6
Large Enterprise49
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
What needs improvement with McAfee Web Gateway?
From my perspective as a distributor and based on feedback from my clients, Skyhigh Security has a bit of a disadvant...
What is your primary use case for McAfee Web Gateway?
I do not use Skyhigh Security firsthand, but M.Tech Philippines distributes Skyhigh Security as one of the authorized...
What advice do you have for others considering McAfee Web Gateway?
I always believe that Skyhigh Security works hand-in-hand with Trellix. What we are doing in our approach is to deliv...
 

Also Known As

iBoss Cloud Platform
Resmo
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Find out what your peers are saying about JumpCloud vs. Skyhigh Security and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.