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JumpCloud vs Skyhigh Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
7.0
Users experience cost savings and improved security with JumpCloud, reporting 40-60% cost reduction and streamlined identity management.
Sentiment score
5.5
Organizations report a 150% ROI from Skyhigh Security, with users expressing satisfaction despite some lacking complete clarity.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
7.6
JumpCloud offers responsive and helpful customer service, though some users suggest faster response times and more comprehensive documentation.
Sentiment score
7.8
Skyhigh Security's customer service is highly rated, but technical support experiences vary due to response times and technician expertise.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Technical Associate Network Security at Valuepoint Systems
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
8.0
JumpCloud efficiently scales for companies of all sizes, offering flexibility, robust infrastructure, and seamless user management.
Sentiment score
6.8
Skyhigh Security scales effectively for various organizations but faces challenges like portal slowdowns, excelling in cloud adaptability.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
Scalability is very good, and I can give a rating up to nine out of ten for scalability.
Technical Associate Network Security at Valuepoint Systems
 

Stability Issues

Sentiment score
7.6
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
7.8
JumpCloud is praised for its stability, quick issue resolution, reliable uptime, proactive support, and robust disaster recovery.
Sentiment score
7.6
Users praise Skyhigh Security's stability and reliability, noting resolved minor issues and effective maintenance alerts for minimized disruptions.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
We did not face any downtime on that site, so it is quite reliable.
Technical Associate Network Security at Valuepoint Systems
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Secure at ESCARE COLtd
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
JumpCloud users want better device management, security, support, integration, interface, reporting, and compatibility, especially for Apple devices.
Skyhigh Security's platform has performance, scalability, and integration issues, with a confusing interface and limited training resources.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
Skyhigh Security is quite simple, but if there is any improvement in the GUI, it will be quite easy for us because it looks a legacy interface.
Technical Associate Network Security at Valuepoint Systems
The solution has room for improvement in its DDoS protection.
Network Architect at a tech services company with 201-500 employees
The UI is another area where there is room for improvement in the product.
Secure at ESCARE COLtd
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
JumpCloud offers competitive pricing from $2 to $25 per user, with transparency and cost-effectiveness praised despite some opinions of expense.
Skyhigh Security is pricier, suiting large enterprises, with discounts for multi-year or McAfee relationships, justifying costs with features.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
JumpCloud enhances security and efficiency with directory integration, single sign-on, cross-platform support, application integration, and centralized management.
Skyhigh Security offers comprehensive cloud protection with shadow IT detection, user analytics, strong encryption, and scalable deployment options.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
The cloud security features are the most valuable.
Network Architect at a tech services company with 201-500 employees
It is actually very flexible, so I think that is the opportunity since it is not resource-intensive.
Secure at ESCARE COLtd
We operate in a major financial sector in India, and that is why we use Skyhigh Security to reroute all our traffic via proxy for our security.
Technical Associate Network Security at Valuepoint Systems
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (8th)
JumpCloud
Ranking in ZTNA as a Service
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Skyhigh Security
Ranking in ZTNA as a Service
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (10th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Secure Access Service Edge (SASE) (12th)
 

Mindshare comparison

As of May 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.2%, up from 1.9% compared to the previous year. The mindshare of JumpCloud is 2.2%, up from 1.0% compared to the previous year. The mindshare of Skyhigh Security is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
iboss3.2%
JumpCloud2.2%
Skyhigh Security2.3%
Other92.3%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
KS
Technical Associate Network Security at Valuepoint Systems
Proxy integration has strengthened email security and centralized monitoring for all branches
We have nearly 900 plus branches here, where we have rerouted our traffic through proxy like Trellix Skyhigh Security. We operate in a major financial sector in India, and that is why we use Skyhigh Security to reroute all our traffic via proxy for our security. Only then will it reach our gateway. We monitor all the URLs and the plant IPs in our proxy. We are tracing those IPs to see whether they have a valid code or not. We also check with Trellix Sandbox to determine whether the URL is malicious or not. Additionally, we have included our Cisco Umbrella with our proxy, so the DNS resolution happens on our Umbrella side. We continuously monitor the traffic on our proxy side. The threat protection feature is a major useful thing because for our 900 branches we monitor with this proxy only. If any issue or any URL does not reach, it is quite helpful to check whether the issue is in the proxy side or in the actual end-user side. It is quite easy to monitor. We do not get all those things from the firewall end, and it is quite easy to gather that information from the proxy, which is a major benefit here. It also majorly helps to hide our actual IPs, as we have directed all the IPs from the proxy, making it very helpful to hide our internal servers.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
17%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
What needs improvement with McAfee Web Gateway?
When compared to other technologies, Skyhigh Security is quite simple, but if there is any improvement in the GUI, it...
What is your primary use case for McAfee Web Gateway?
I am currently working on Cisco Email Security Gateway, ESA, and I am also exploring Trellix Skyhigh proxy. I have be...
What advice do you have for others considering McAfee Web Gateway?
For IAM, we are using other tools, as we are a financial institution, so we do not go with a single vendor platform. ...
 

Also Known As

iBoss Cloud Platform
Resmo
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Find out what your peers are saying about JumpCloud vs. Skyhigh Security and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.