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JumpCloud vs Safe-T Secure Application Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Safe-T Secure Application A...
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
Enterprise Infrastructure VPN (32nd), Access Management (34th), ZTNA (19th)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
it_user787671 - PeerSpot reviewer
Network and Security Engineer
Needs to be easier to configure and to display logs more simply
We use only it for scanning files for viruses. That's the only feature we use in this product It needs to be easier to configure, it should be something that's working well with other sources. It should be something that allows me to see the logs simply. One to three years. Sometimes it doesn't…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The solution is stable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"The most valuable feature is the ability of the product to integrate all applications."
"It's easy to use over the web. A user who is not in the office can use it and securely insert files."
"This product allows us to actually send it straight from our email to the other person's email in a safe way, where we can meet all our regulations and still keep the data in our control."
"At the end of the day it's really good and really improved."
"the security level is very high. After we tested it and checked all the security aspects of the product, we found that it's highly secure."
"Safe-T SDA has allowed my organization to secure my office applications and makes it harder for hackers to be able to hack into my internal office web applications."
"Safe-T is very good for users because it has a plug-in for Outlook."
"From a technical point of view, products are stable and scalable, and we do appreciate the personal touch the sales engineers (SE) support and development bring, as well as the personal touch of the sales support, the free online, and web-based training."
"You can easily integrate it and fit the system to your organization's needs, and that's a very huge advantage."
 

Cons

"The visual tool and interface must be more fine-tuned."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"In terms of improvement, they need to be much more strict regarding the roadmap, about timelines and when new features will be up in production."
"The Outlook agent is not working well for installing it in the entire office."
"One important thing that we haven't found in this product is the ability to provide a read-only view for documents. Also, the ability for the customer to add annotations to these documents."
"When we have something that we want improved, it takes a little bit of time until it can be fixed."
"Setting up Safe-T SDE is very complex. It is not straightforward, and it requires much understanding on the concepts of the product."
"I'm not sure what advice I would give others about this product because I don't like Safe-T."
"The cloud solution is not that great especially with Swiss customers."
"Better UI. A better UI for the people that manage all the processes of Safe-T. Some of the UI is not as intuitive as you would like it to be."
 

Pricing and Cost Advice

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The cost was around $5 per user per month."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"JumpCloud's monthly license costs around $25 for the complete solution."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Construction Company
13%
Performing Arts
9%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
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Also Known As

Resmo
Safe-T SDA, Safe-T, Safe-T Software-Defined Access
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Government of Israel, eviCore Healthcore, Glen Imaging, Sarin, LBG, Rollomatic, Boegli-Gravures SA, Banque Heritage, Groupe Minoteries, Temenos, ZEK, RLM Finsbury, Harel Insurance, Meitav Dash
Find out what your peers are saying about JumpCloud vs. Safe-T Secure Application Access and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.