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JumpCloud vs On Demand Migration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (11th), Enterprise Password Managers (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (2nd), Cyber Asset Attack Surface Management (CAASM) (5th)
On Demand Migration
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
Migration Tools (1st), Active Directory Management (12th), SaaS Management Platforms (14th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
SG
Sr. system engineer at SDGC
Has migrated user mailboxes and collaboration data with minimal challenges
I'm currently working with On Demand Migration solution from Quest. I am providing feedback regarding my experience with On Demand Migration. I have used automated scheduling in On Demand Migration. I can run immediate migration or schedule it as per my convenience, but I have used the run immediately option because I needed it on an urgent basis. The effectiveness of On Demand Migration detailed reporting in managing migration progress is quite good, as there is a report option where I can see what migration got successfully completed, which failed, and even the problem ID and event ID, allowing me to troubleshoot easily on the demand portal. I have not explored the data filtering options. I have not explored data filtering for filtering the data. In terms of data security, we are using independent DLP for data protection in our organization. I have not explored features such as AI functionality or additional security aspects, as I have explored only On Demand Migration for mailbox, Teams chat, Teams channel, and OneDrive. For O365 to O365, it's a very good and easy tool, so I can recommend anyone using O365 to O365 tenant migration to go with On Demand Migration. My overall rating for this product is 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is cloud-based, which is something I really appreciate."
"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"The most valuable feature is the ability of the product to integrate all applications."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"JumpCloud has solved my needs by consolidating what I was previously using into one solution."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The bottom line is that using On Demand Migration results in less effort for my customers to bring data over or to work with the data at a new location."
"The data is pretty secure."
"Quest allows you to customize your migration. For example, you can opt only to migrate Microsoft Teams and the related data or you can migrate all of Office 365. You can also choose to migrate accounts and mailboxes. Sometimes, we don't want to migrate SharePoint data, or we only want to migrate specific users."
"We can easily and simply work out the cost for any migration work that is required with the licensing model."
"Overall, it's a very good tool, and if I require another migration in the future, I will definitely go with this tool only."
"It's a one-stop shop for tenant-to-tenant migration, negating the requirement for various tooling and additional license costs."
"We can see the issues that may come up during migration. We can handle multiple workloads using this since it connects with Microsoft 365."
"The solution is really stable when it comes to mailbox migration and all of the following work very well: the mail content, the OneDrive for Business content, and migrating all Azure AD objects."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Its pricing could be better."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The reporting feature needs improvement."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes, obviously, there are bugs."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"The visual tool and interface must be more fine-tuned."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"JumpCloud can be improved in several areas."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"It's the Teams stuff, especially, that is not that solid."
"They could provide on-premises to online exchange components for the platform. It would be highly valuable."
"Their support interface is not so great because you need to go through several links before you can raise the ticket. Sometimes the interface freezes up, and there is some downtime. They give us some notice. It says at the top of the interface that there will be scheduled maintenance in a given region or there is currently an outage. You can see upcoming downtime in the portal and plan accordingly."
"Quest On Demand Migration needs to simplify its migration with Microsoft."
"It's definitely the Microsoft Teams functionality that has a lot of aspects where improvements are needed. Microsoft 365 Groups are tightly connected to Teams and there are a lot of improvements needed there as well."
"In terms of Microsoft Teams, the only disappointment for us has been how the chats are migrated. They just don't look exactly the same as they would if you were logging on as normal. Obviously, when it comes to the user experience, you want the look and feel of everything to be replicated identically, and chats is the only part of it that doesn't look identical. However, it's not a 'car crash.' It's a slight deviation from what people would expect."
"One significant issue that often elicited complaints during domain migration was the need to set the primary UPN for objects once they were migrated to the target."
"They need to make the dashboard editable in the browser instead of only through CSV/scanning tenants."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"JumpCloud's monthly license costs around $25 for the complete solution."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The solution is pretty expensive."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"The cost was around $5 per user per month."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"It is more than fair for what you get."
"It is quite cheap. Previously, I used to work for a big company, and they get quite a good deal, and now, I'm working for a small company, and even they get quite a good deal. So, its pricing is quite fair."
"I find the pricing to be cost-efficient for what you receive with the Quest product."
"The pricing is in line with other products."
"I thought On Demand Migration would be more expensive. I'm pleased with the cost that was quoted."
"We are fine with the tool's pricing."
"The solution is on the more expensive side, when you compare it not only to BitTitan but to other tools in the cloud market. Of course, you receive things like Quest's support organization."
"The product had reasonable pricing until the beginning of this year. Now, the price is increased by 20%."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Comms Service Provider
18%
Construction Company
10%
Computer Software Company
9%
Outsourcing Company
7%
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
What is your experience regarding pricing and costs for Quest On Demand Migration?
I don't have knowledge about the pricing part since my boss from directly USA is handling that.
What needs improvement with Quest On Demand Migration?
As of now, I have not observed any issue that could be enhanced in this tool.
What is your primary use case for Quest On Demand Migration?
I have actually two tenants in O365, and I have migrated user mailbox, OneDrive, SharePoint, Teams chat, and Teams ch...
 

Also Known As

iBoss Cloud Platform
Resmo
Quadrotech
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Indiana Office of Technology (IOT)
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