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Jira vs Microsoft Azure DevOps vs PractiTest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 17.7%, down from 23.8% compared to the previous year. The mindshare of Microsoft Azure DevOps is 13.0%, down from 22.8% compared to the previous year. The mindshare of PractiTest is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Microsoft Azure DevOps13.0%
PractiTest0.8%
Other68.5%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.
DC
Flexible and intuitive with easy reporting, and good support that is instantly available through chat
It doesn't allow you to connect to multiple different bug tracking tools at the same time. This is not an issue if you only have one bug tracker but we can potentially use different tools for different projects. As an example, if you connect PractiTest to Jira for one project, that's the one you have to use for all projects. We had a requirement to connect with Jira for one project, and a different tool for another, project but it was unable to accommodate that unfortunately. I would therefore like to see it easier to integrate with bug tracking tools at project level which would give each project the opportunity to use a different bug tracker if required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"The solution provides users with clarity in terms of the scope of work in a given timeframe."
"Jira offers tools for managing projects using Agile methodology. I think it is good to encourage the development team to use Jira, so that the organization benefits from the proper execution of projects on time. Basically, it helps our organization to execute in a better way."
"The solution is stable and reliable."
"I have found the most valuable features of Jira to be ticketing, life cycle workflow, definition, and creation. Many of the features are useful."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"The scrum dashboard is the product's most important feature. It provides an overview of tasks, who is working on what, and the status of each task."
"The timeline management is great."
"The most valuable features of Microsoft Azure DevOps are high-level protection. The protection is very important to the customers to prevent eavesdropping. eavesdropping is when a hacker tries to get into the solution. With this solution is it difficult for them to do it."
"This is an all-in-one, one-stop shop, nothing comes close."
"What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
"The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason."
"DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams. We manage everything through this."
"The solution integrates well with other Azure services and third-party tools."
"All features are good. Pipelines feature is great, and Boards and Artifacts features are also really good. It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It is very easy. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated."
"The product is easy to use...It is a stable solution."
"The most valuable feature is the way the libraries are structured so that they were not folder driven."
 

Cons

"Workflows can be improved. We don't use workflows because we can't handle that much complexity. Its interface could be more intuitive for workflows."
"Reporting is something Jira could work on. The reporting capabilities should have the same flexibility we see in Excel, including the ability to manipulate data and create graphs. They need to have that, so we don't need to export to a spreadsheet."
"I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA."
"There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there."
"The stability could be improved."
"Its ability to perform true executive-level status reporting could be improved. There are a lot of benefits there, but there are also a lot of things they can and should expand upon."
"The sprint-related graphics need to be improved."
"I would prefer it if the solution was more intuitive."
"Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications we have done only the repository, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working."
"The tutorials for building pipelines are an area that is a bit technical for a beginner."
"The initial three months were particularly challenging, and without the help of an external consultant, adapting to the change in work processes would have been difficult."
"Some things like project management, tasks, progress, and having work progress views require us to use some external tools, or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps."
"Another area is the Azure monitoring agent for Citrix machines. There's room for improvement there too."
"I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."
"Something that could be improved is the initial setup with the integration of ReadyAPI."
"With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options."
"It doesn't allow you to connect to multiple different tracking tools."
 

Pricing and Cost Advice

"The tool's pricing is reasonable."
"When you get larger, the pricing becomes very, very steep."
"We had a perpetual license but have changed to a subscription."
"I understand JIRA is quite expensive."
"There is a monthly license required for this solution and it is expensive."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"We are on an annual license to use Jira."
"There is a licensing fee of $6/user per month."
"Microsoft Azure DevOps is an expensive solution."
"The price of this solution is fair."
"The main agile features are very expensive."
"This product could maybe be cheaper. My organization handled licensing, so I'm not aware of which subscription they have."
"As the cost structure is per user, I would recommend paying the cost structure based on the amount of data you use rather than the number of users."
"We purchase the solution on an annual basis."
"We do not pay licenses for this solution."
"Pricing is probably in the middle, it's not the cheapest but it's not the most expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Government
9%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise26
Large Enterprise69
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvement...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check...
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Also Known As

Jira Software
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Alaska Airlines, Iberia Airlines, Columbia, Skype
Canonical, SAS, Amobee, Play Buzz, Abbott, Aternity, Zerto, Freeman
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,676 professionals have used our research since 2012.