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Ivanti Neurons for Patch Management vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons for Patch Ma...
Ranking in Patch Management
24th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Quest KACE Systems Manageme...
Ranking in Patch Management
11th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Client Desktop Management (12th), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (17th)
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of Ivanti Neurons for Patch Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AK
Patching tasks have become efficient and automated, saving significant time
The primary use case for Ivanti Neurons for Patch Management is patching both servers and computers. I am using it for security control and batch management The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.…
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"Overall, I rate the solution ten out of ten."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"This product made the job easy to do without having to go put hands on the machines."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
 

Cons

"Reporting needs improvement. It is not very useful and lacks depth."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"We'd love to see support for larger dependencies in the scripting feature."
"It could be designed a little bit more intuitively in terms of administration."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
 

Pricing and Cost Advice

Information not available
"We pay annually for technical support."
"The pricing and licensing are absolutely fair."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
"It may be more expensive, but you get what you pay for."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Government
11%
University
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Ivanti Neurons for Patch Management?
Reporting ( /categories/reporting ) needs improvement. It is not very useful and lacks depth. Another area that needs enhancement is the integration with proxies, as better integration would be ben...
What is your primary use case for Ivanti Neurons for Patch Management?
The primary use case for Ivanti Neurons for Patch Management ( /products/ivanti-neurons-for-patch-management-reviews ) is patching both servers and computers. I am using it for security control and...
What do you like most about Quest KACE Systems Management?
My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The to...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

1. Aetna 2. Accenture 3. Aconex 4. Adidas 5. AIG 6. Airbus 7. Akamai 8. Alibaba 9. Allianz 10. Amazon 11. American Express 12. Aon 13. Apple 14. ATT 15. Autodesk 16. Aviva 17. Bank of America 18. Barclays 19. Bayer 20. Bechtel 21. BlackRock 22. Boeing 23. BNP Paribas 24. Cisco 25. CocaCola 26. Comcast 27. Credit Suisse 28.Cushman Wakefield 29. Dell 30. Deutsche Bank 31. eBay
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Microsoft, HCLSoftware , Qualys and others in Patch Management. Updated: May 2025.
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