We performed a comparison between ISL Online and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Setting up the solution is easy and there's no maintenance involved."
"I personally really appreciate the file transfer feature as it is really easy to use."
"We can also monitor our systems at any time from practically anywhere."
"The most valuable feature is safety."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The solution is scalable."
"It's part of the Microsoft Operating system and is free."
"Installing Microsoft Desktop Services is straightforward."
"In terms of the valuable features, I like the profile, the new version is really good."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"It would be helpful if they had iSupport for supporting Apple phones."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"They need to better advertise the features."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"There could be a section in the menu describing the new features and changes."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"I would like to be able to access and manage all brands of smartphones."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"The stability must be improved."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Remote Desktop Services doesn't scale well."
"The pricing could be better."
"The price is too high."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
ISL Online is ranked 16th in Remote Access with 9 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. ISL Online is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". ISL Online is most compared with TeamViewer, Splashtop Remote Support and ConnectWise ScreenConnect, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our ISL Online vs. Microsoft Remote Desktop Services report.
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